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The second-generation Mazda CX-9 may have been on sale in Australia for nearly five years now, but it remains the second best-selling large SUV using unibody construction (as opposed to old-school, off-road-focused body-on-frame).
That said, it is getting on a bit, so Mazda’s given it an update with a twist for 2021, hoping to inject a little bit more life into its flagship model.
And when we say twist, we mean it. After all, who would’ve thought there’d ever be a six-seat CX-9? Well, we’ve checked it out to see if it’s the version we needed all along. Read on.
The Mitsubishi Outlander was launched more than two decades ago and through four generations has proven to be a solid performer in Australia’s highly competitive SUV market.
The latest generation arrived in 2021, which includes petrol-only and petrol plug-in hybrid models, competes in the ‘Medium SUV under $60K’ segment where more than 20 rivals fight for buyers.
Toyota’s RAV4 is the current sales leader, but the Outlander is within striking distance and closely hounded by quality rivals including the Nissan X-Trail, Mazda CX-5 and Hyundai Tucson.
To be such a strong seller in such a competitive market means the Outlander must be ticking many boxes with buyers and Mitsubishi wants them to tick even more, with convenience and safety updates for the 2024 model year. We recently tested one of the top-shelf models to see why the Outlander is such a popular choice.
The CX-9 is still a great option for families looking for a large SUV, even if it is starting to show its age as new rivals continue to launch with newer technologies.
That said, the availability of a luxury-focused six-seat configuration (Azami LE AWD) for the first time might be enough to convince some buyers to give it further consideration.
But for others who need the versatility of seven seats, this is still the CX-9 we’ve all come to know and love – but just a little bit better – particularly in its best-selling Azami AWD form.
Apart from the cramped third-row seating (for adults at least) and space-saver spare, it’s difficult to find anything else deserving criticism. The Exceed combines sharp styling, a plush interior and upmarket appointments with the performance, practicality and all-round competence required for the Outlander – particularly in Exceed model grade - to justify its place as a leading contender in Australia’s medium SUV market. Worthy of a test drive and serious consideration.
Given its latest update is relatively minor, the CX-9’s exterior largely looks the same as before, which, depending on your point of view, is a very good thing. As far as we’re concerned, it certainly is.
That said, train-spotters will notice some differences, with the GT SP (new), Azami and Azami LE (new) grades getting a refreshed grille that’s slotted and available in two grade-specific finishes unlike the insert their carryover Sport, Touring and GT siblings still have.
And aside from the GT SP, Azami and Azami LE’s new sets of 20-inch alloy wheels (again in grade-specific finishes), the only other exterior change is the Azami and Azami LE’s larger-diameter chrome exhaust tailpipe extensions. Sporty!
Inside, the CX-9 has more changes in store, headlined by the new ‘floating’ 10.25-inch central display all but the Sport and Touring get (they stick with 7.0- and 9.0-inch units respectively).
The new set-up is powered by Mazda’s latest multimedia system, which is certainly an improvement over its predecessor, and a much needed one at that.
Worth noting, touch is not an input method, with the rotary controller on the centre console the only option, which is actually great for safety, so we’re all for it.
The Azami and Azami LE also get new quilted Nappa leather upholstery, which looks and feels great, and adds to the overall high-quality theme.
Otherwise, it’s pretty much business as usual, which is great because the CX-9 has always had a well-designed interior. Yep, if it ain’t broke, don’t fix it.
Exterior styling is richly contoured with fine attention to detail in the bold multi-element design of the grille and headlights that projects a prestige look.
The sumptuous interior, with ‘diamond-quilt’ stitching prominent on the seat-facings and door trims, adds to the upmarket appearance. Occupants are pampered by lots of soft-touch surfaces, exposed seam-stitching and a visually-pleasing mix of contrasting tones.
The interior has a bright and airy feel, particularly with the panoramic sunroof and optional light grey leather trim in our example. However, a darker upholstery shade might be more practical for young families, given inevitable scuffs and stains would be less visible.
Second-row legroom is spacious, even for my adult ‘kids’ (LOL) who are both more than 180cm tall. They have about 40mm of knee clearance when sitting behind the driver’s seat in my position, which shows efficient use of floor space.
However, the prominent contour in the roof lining required to accommodate the sunroof imposes on headroom for taller people.
Adding 5+2 equals seven so that includes a third row of seating, which folds flat but can be easily raised and head-rests installed (these are stowed beneath the luggage area floor) to allow seven-seat versatility.
However, providing adequate legroom for adults in these seats requires the second-row to be slid so far forward its occupants have their knees pressed into the front seat backrests. So, in real-world use, the third-row seats are strictly for small kids.
Being an SUV that’s 5075mm long, 1969mm wide and 1747mm tall, practicality is arguably the most important thing for the CX-9, and with the option of six seats for the first time with the new Azami LE, it’s even more versatile.
All seven-seat grades have a 60/40 split-fold second row that manually slides and reclines the same as before, with only the Sport missing out on one-touch tumble operation, which makes accessing the 50/50 split-fold third row even easier, even if it’s still not graceful.
But the six-seat Azami LE is configured differently, given its second row has two captain’s chairs instead of a bench. That said, it operates in a very similar manner, just with power adjustment.
I still had around eight centimetres of legroom and four of legroom behind my 184cm (6'0") driving position, while the large transmission tunnel that’s a foot-space issue in seven-seat versions... isn’t.
One key difference with the very roomy and comfortable Azami LE is it only has four top-tether child-seat anchorage points, while all other grades have five thanks to their extra seat. Either way, four ISOFIX child-set anchorage points are split across the second and third rows.
Alternatively, the third row can be used by adults on shorter journeys, although they won’t have a lot of space to enjoy. Again, I'm 184cm tall and it’s tight back there, with no headroom or legroom on offer, but children will, of course, fare much better.
The CX-9’s boot is still pretty usable with all three rows in action, with 230L of cargo capacity available, but you can stow the two rear seats to get 810L in total.
And if you want maximum cargo capacity, the middle seats can also be folded, but not in the Azami LE, annoyingly.
Either way, the CX-9 doesn’t have a load lip but does have a flat floor, so loading bulkier items is a cinch, while two bag hooks and four tie-down points are on hand for securing loose items if they can’t fit in the double map pockets on the front seat backrests.
There are two cupholders in the third row, another two in the second row’s fold-down armrest (seven-seater versions) or large centre console (Azami LE), and another two in the first row’s larger centre console, while the front and rear door bins can also take bottles – and other knick-knacks.
All grades get USB ports in the first row, while the Touring and above also have them in the second row, and the GT and above also feature them in the third row. It’d be nice if there was no differentiation, though.
With its 1760kg kerb weight and 2355kg GVM, our test vehicle has load capacity of 595kg, of which up to 80kg can be carried on the roof.
However, given five adults and two kids could use up most of that seven-seat load capacity before you could think of adding luggage, it’s important to keep an eye on these load ratings when preparing for a trip.
The Exceed is also rated to tow up to 1600kg of braked trailer and with its 3955kg GCM rating (or how much it can legally carry and tow at the same time), it can legally tow its maximum trailer weight while carrying its maximum car-load. That’s a handy set of numbers for most recreational tasks.
In addition to USB-A and USB-C ports plus a 12V accessory socket, storage for driver and front passenger includes a large-bottle holder and bin in each front door, a single glove box and an overhead glasses holder.
The front of the centre console has open storage up front, two cup/small-bottle holders in the centre and a box at the rear with padded lid that doubles as an elbow rest.
Second-row passengers, in addition to USB-A and USB-ports, air-vents and a climate control panel on the rear of the centre console, get a bottle-holder and small bin in each door. There are also large lower pockets on each front seat backrest, plus two small upper pockets handy for loose items.
The 60/40-split second-row seat also has a fold-down centre armrest containing two cup/small-bottle holders.
When folded flat this also provides a handy opening in the seat's backrest through which long and narrow items can be carried (suitably secured of course), stretching from the tailgate to the dash if need be. Third-row passengers have small storage bins on each side.
The carpeted luggage area offers another 12-volt outlet and retractable load-anchorage hooks. Load volume starts at (VDA) 163 litres with all seats upright, which expands to 478 litres with the third-row folded and up to 1473 litres (or more than 1.4 cubic metres) with the second and third rows folded.
The CX-9 has become more expensive, with some grades up a little, while others are up a lot. The range now starts from $45,990, plus on-road costs, and reaches $73,875 (see pricing table below), but there is more standard equipment now.
Either way, two new grades have joined the now-comprehensive CX-9 line-up, bringing the total to six, with the new GT SP slotting in above the mid-range GT but below the previously flagship Azami, which is now bettered by the new Azami LE.
The entry-level Sport and Touring round out the line-up, with each grade coming with front-wheel drive as standard, although all-wheel drive is an expensive $4000 option for all but the Azami that instead asks for a $4435 premium, and the Azami LE which gets it as standard.
Features-wise, the Sport gets dusk-sensing LED headlights, rain-sensing wipers, 18-inch alloy wheels, push-button start, a 7.0-inch central display, satellite navigation, Apple CarPlay and Android Auto support, digital radio, a six-speaker sound system, a head-up display, three-zone climate control and black cloth upholstery.
While the Touring has the same 18-inch alloy wheels, it steps up with keyless entry, a 9.0-inch central display, paddle-shifters (new), power-adjustable front seats with heating, and black leather upholstery.
The GT goes even further with 20-inch alloy wheels, a hands-free power-operated tailgate, a sunroof, the aforementioned 10.25-inch central display (new), a 12-speaker Bose sound system, a wireless smartphone charger (new) and heated outboard middle seats.
As its name suggests, the new GT SP is the sportier version of the GT, adding a unique black finish to its 20-inch alloy wheels and side-mirror caps as well as burgundy leather upholstery and red stitching for just $500 more.
Meanwhile, the Azami has 20-inch alloy wheels with a bright finish (new) as well as adaptive LED headlights, LED daytime running lights, a 7.0-inch multifunction display, a heated steering wheel and 'Pure White' or 'Walnut Brown' quilted Nappa leather upholstery (new).
And finally, the new Azami LE mimics the Azami but replaces its middle bench with two power-adjustable captain’s chairs with heating and cooling plus a dedicated centre console, so six seats in total instead of the usual seven.
Also of note, the CX-9 has a new metallic paintwork option: 'Polymetal Grey', which helps it stand out from the crowd.
For reference, the CX-9’s rivals include the soon-to-be-replaced Toyota Kluger ($44,850 to $68,574) and the recently launched facelifted Hyundai Santa Fe ($43,990 to $61,660) and new-generation Kia Sorento ($45,850 to $63,070).
2021 Mazda CX-9 pricing before on-road costs
Our test vehicle is the Exceed 5+2 Seat (fancy name for a seven-seater), which is one rung below the premium Exceed Tourer 5+2 Seat on the Outlander’s nine-model petrol-only ladder comprising 2WD and AWD variants.
It’s available only with a 2.5-litre, four-cylinder petrol engine, eight-speed CVT auto and all-wheel drive transmission for a list price of $52,640. Our example is equipped with light grey leather-appointed seat trim and 'White Diamond' prestige paint which are extra-cost options.
Being a sub-prime model, you’d expect it to come loaded with features and the Exceed doesn’t disappoint, starting with 20-inch two-tone alloys with 255/45R20 tyres plus a space-saver spare. We’d prefer a full-size alloy spare as found in lower-grade models, given the Exceed's AWD rough road capability.
The Exceed includes all the features in the well-equipped Aspire AWD 5+2 Seat petrol model below it and adds tri-zone climate control with rear seat control panel, panoramic sunroof, hands-free power tailgate, power front passenger seat as well as driver and front passenger seat memory and heating.
There's also an aluminium gearshift trim panel, rear door roll-up sunshades, unique illumination in front door trims, 10-speaker BOSE premium sound system, 12.3-inch digital driver display, heated steering wheel, front LED sequential indicators and 'Mi-Pilot' driving assistant (see Driving).
Plus, there’s a leather-rimmed and heated steering wheel, leather-wrapped gearshift, wireless phone-charging, full LED lighting including DRLs and front/rear fog-lights, 360-degree camera view, front/rear parking sensors, driver’s head-up display and much more.
All CX-9 grades are powered by a carryover 2.5-litre turbo-petrol four-cylinder engine, which produces 170kW of power at 5000rpm and 420Nm of torque at 2000rpm.
A six-speed torque-converter automatic transmission is standard, and again, you get the option of front- or all-wheel drive for all grades but one, the AWD-only Azami LE.
If you’re after a diesel-powered seven-seater, Mazda also has the similarly sized CX-8 in its line-up, but it still doesn’t offer a hybrid option in any of its SUVs, even though many rivals are moving in that direction, including the aforementioned Kluger, Santa Fe and Sorento.
The Exceed’s refined 2.5-litre four-cylinder petrol engine produces 135kW at 6000rpm and 244Nm of torque at 3600pm and can use 91 RON fuel.
The smooth and responsive CVT (Continuously Variable Transmission) 'eight-speed' has overdrive on fifth, sixth, seventh and eighth ratios which ensures low rpm and fuel consumption at highway speeds. Sequential manual-shifting is also available using steering wheel-mounted paddles.
Mitsubishi’s full-time all-wheel drive transmission offers six drive modes controlled by a console dial. These comprise 'Normal', 'Eco', 'Tarmac', 'Gravel', 'Snow' and 'Mud'.
According to the official combined fuel consumption figures (ADR 81/02), FWD variants of the CX-9 sip 8.4 litres per 100km, which isn’t too bad for a petrol-powered large SUV that weighs just shy of 1900kg. Claimed carbon dioxide (CO2) emissions are 197 grams per km.
And given they weigh a whisker more than two tonnes, AWD versions of the CX-9s drink a slightly higher 9.0L/100km and emit 211g/km.
We covered 188km in the Azami AWD and Azami LE AWD at the CX-9’s launch and recorded 11.5L/100km after primarily driving on country roads and highways.
While that figure is nearly 30 per cent higher than Mazda's claim, it’s not outlandish considering the type of vehicle the CX-9 is. Either way, results will vary.
For reference, AWD variants have a slightly large fuel tank (74L) than their FWD counterparts (72L), but they all take more affordable 91RON petrol at minimum.
Mitsubishi claims combined cycle average consumption of 8.1L/100km and the dash display was showing 9.0L/100km at the completion of our 378km test, which comprised mostly city and suburban driving with up to five adults on board.
Our figure, calculated from fuel bowser and trip meter readings, was not far from the Outlander’s at 9.8L/100km. So, based on our numbers, you could expect a real-world driving range of around 560km from its relatively small 55-litre tank. That range extends to 680km based on the Mitsubishi's official consumption number.
And the good news is the Outlander Exceed runs happily on 91RON 'standard' unleaded.
As far as large SUVs go, the CX-9 is one of the better ones to drive. It’s certainly not confused; it knows what it needs to do and does it well.
The engine is properly punchy down low, serving up plenty of initial torque, so much so that you rarely need to chase its top-end power. In that way, it’s very diesel-like, despite being petrol. Needless to say, acceleration is surprisingly brisk. Not bad, then!
And the transmission it’s matched to also does its job well. Gear changes are pleasingly smooth, if not quick, while it's receptive to heavy applications of the accelerator, kicking down a ratio or two with little hesitation. Yep, don’t bother with its Sport mode.
The CX-9 also rides pretty well thanks to its independent suspension set-up, which consists of MacPherson-strut front and multi-link rear axles with passive dampers. Indeed, the kids aren’t going to be upset when they’re onboard.
Again, we mainly drove on country roads and highways, but it proved to be comfortable, particularly at high speed. And even during those rare, in-town, low-speed moments, it still impressed, on lower-quality roads or not.
And while the CX-9’s electric power steering is well-weighted, some buyers might be left wishing it was a tad lighter, especially when parking, but that’s more about personal preference than anything else.
What is more universal, though, is the system’s lack of feel. Obviously, we’re not dealing with a sports car here, but a little communication through the wheel wouldn’t go astray, particularly on a twisty road.
Speaking of which, the CX-9 handles its mass pretty confidently around a corner. That said, while it is relatively tied down, it still regularly exhibits a fair degree of body roll to remind you that you’re dealing with a large SUV.
Drivers of different stature can find comfortable driving positions, as confirmed by the 20cm difference in height between my wife and me.
With ample adjustment available in the steering wheel and multi-way powered seat, she enjoyed driving the Outlander and praised the seat memory function, which could quickly change from my settings to hers with the push of a button. Very handy when you share driving duties.
The driver’s seat is comfortable and supportive, with ample side-bolsters on the backrest providing good lateral support for the upper torso.
A large left footrest provides a solid platform to brace against and padded elbow-rests on each side enhance driving comfort, particularly on long trips.
Overall, it’s a refined and comfortable vehicle which feels like it has solid build quality. The ride quality is smooth and supple over bumps with negligible tyre, engine and wind noise, particularly at highway speeds where the engine requires a leisurely 1800rpm to maintain 110km/h.
The driver’s head-up display on the windscreen works efficiently, by displaying signposted speed limits and the vehicle’s road speed in your line of vision. It would be hard to come up with a viable excuse for exceeding the speed limit using this system!
We also trialled the numerous selectable drive modes. Although the Normal setting provides ample performance for most requirements, we found the Tarmac mode was the most engaging and rewarding for road use wet or dry, with all-wheel drive traction and optimised gearshift calibrations combining to provide spirited performance.
We also had an ideal opportunity to test the Mi-Pilot semi-autonomous driving assistant while crawling along in dense freeway traffic triggered by major road maintenance works.
Given this required lots of stop-start driving, the Mi-Pilot maintained a safe distance from the car in front and slowed, stopped and accelerated in unison, without driver input. And only light hand-contact with the steering wheel was required for the Mi-Pilot to maintain its lane-keeping function.
ANCAP awarded the CX-9 its maximum five-star safety rating in 2016, and despite the test occurring nearly five years ago, its results still stand.
Needless to say, the game has moved on, with the Santa Fe and Sorento recently resetting the standard, while the Kluger is soon to follow suit.
The CX-9 does, however, get front and side airbags as well as curtain airbags that cover all three rows, whereas the Santa Fe and Sorento only cover the first and second rows.
All grades of the CX-9 also get front and rear autonomous emergency braking, lane-keep assist, blind-spot monitoring, rear cross-traffic alert, adaptive cruise control with stop and go functionality, traffic sign recognition, high-beam assist and driver attention alert.
A reversing camera and rear parking sensors are also standard in all grades, but the Touring and above add front parking sensors, while the Azami and Azami LE also get surround-view cameras.
The Outlander scored a maximum five-star ANCAP assessment in 2022 and features a comprehensive menu of passive and active features as you’d expect, including front, side and centre airbags for driver and front passenger, plus driver’s knee and side-curtain airbags.
There’s also AEB plus lane-keeping assist, blind-spot monitoring and rear cross-traffic alert, rear automatic emergency braking (when reversing), trailer stability assist for safer towing and lots more. Plus there’s two ISOFIX child-seat anchorages and three top-tethers.
As with all Mazda models, the CX-9 comes with a five-year/unlimited-kilometre warranty with five years of roadside assistance, both of which are average when compared to Kia’s market-leading seven-year terms with ‘no strings attached’.
Service intervals are 12 months or 10,000km, with the distance on the shorter side, although capped-price servicing is available for the first five visits, costing $2022 in total at the time of the writing, which is very reasonable.
Mitsubishi covers the Outlander with a five-year/100,000km warranty with 12 months roadside assist.
Extended 10-year/200,000km warranty and 10 years capped-price servicing is available if the car is always serviced within the Mitsubishi dealer network.
Scheduled servicing is every 12 months/15,000km, whichever occurs first. Capped-price servicing for 10 years totals $4340, or a reasonable $434 annually.