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What's the difference?
The CLA class has been the smash-hit for Mercedes in the same way the A3 sedan has been for Audi. It's found plenty of buyers and sits perfectly alongside the A-Class hatch for those who prefer a boot.
The CLA 250 Sport is a slightly curious animal – it's got the hot-hatch power and unusually, all-wheel drive. It's got a lot of styling. It's also significantly more expensive than offerings from VW and Audi so it would have to have something a bit extra – wouldn't it?
ONE of the great motoring successes of the past decade has been the Mercedes-Benz GLA, catapulting the brand to unparalleled prominence in the premium small SUV field and kicking off the posh little coupe-hatch crossover craze.
Cynics might say that it is essentially a jumped-up A-Class hatchback, much like the Subaru XV is basically an Impreza in stilettos. But while the small German crossover is built on the same MFA2 platform as its smaller transverse-engined Benz brethren, no body panels are shared, granting it a distinct look and personality. Unlike the little Suby…
The H247-series GLA launched in Australia in 2020 is second-generation, featuring a longer wheelbase and appreciably more space, but a shorter overall length than the popular original from 2013. It's also substantially taller.
Here we take a long, hard look at the bestselling GLA 250 4Matic.
The CLA 250 Sport is really only let down by the rugged ride and some hard plastics and interior detailing. The ride is a matter of choice but some of the half-hearted plastics, especially on the seat controls, mar an otherwise excellent car.
If you want to stand out from the crowd in the looks department, the CLA is the most dramatic and not at all displeasing to the eye. The drive is certainly no let-down, but the BMW will eat it for breakfast and the Audi is faster while being $5000 cheaper.
But above all, the CLA is a Mercedes so is topped by that very desirable three-pointed star.
With Mercedes-Benz’s vast number of SUVs, there is room for an urban luxury crossover niche, and the GLA delivers in spades.
Indeed, in 250 4Matic guise, it is that rare thing – a high-riding hatch with dynamics to shame most dedicated pocket-rockets. It really is a hoot if you find the right road, regardless of weather conditions. The Benz has towering talent.
However, even without desirable options like adaptive dampers and a full suite of driver-assist safety technology, the GLA is expensive, does not quite carry off the price tag from an interior quality point of view, and struggles to maintain the degree of comfort and refinement expected from a Mercedes – with or without the $3K necessary to score adaptive dampers.
Still, especially because of the way the GLA looks, goes, stops and steers, if you can afford it, you’ll be rewarded. There’s never been a more rounded GLA.
The CLA looks terrific – short, squat and pulled low down over the 18-inch alloys, it looks ready to rumble. The detailing in the head and tail lights, most obvious at night, gives the car a strong presence and unmistakeable Mercedes air, something buyers at this level probably appreciate – a base model CLA-Class almost feels like biggest-brother S-Class.
Inside are rich materials, with leather (some real, some not) covering the dashboard, doors, seats and the steering wheel. But, once the centre stack meets the console however, the plastics suddenly go decidedly grainy and low-rent. The fit is typically excellent but the feel is at odds with the rest of the cabin.
The darkness of the materials is offset by the gigantic sunroof (and the perforated, rather than solid blind) letting in a ton of light to really set off the bright red seat-belts.
Front seat passengers will find it easy to get comfortable but if that requires putting the seat back, rear passengers will fare badly – there isn't a lot of leg room and that diving roofline robs much of the A Class' headroom. Three small kids across the back will work, but otherwise two shortish adults.
The boot is huge, with some extra space beneath the floor where you will also find the goo pump for tyre mishaps. There's a reasonable amount of storage around the cabin, too.
Looking like a mini-me GLC, today's GLA trades some of its predecessor’s edgier design elements like the slammed roof and exaggerated broad-shouldered stance for a more amorphous if elegant appearance. Even with the cliché plastic cladding around the squared-off wheel arches, it’s still a looker.
The net result is arguably the most attractive of all the MFA2 A-Class offshoots. It sits well within the Mercedes hierarchy of SUVs, bringing a swoopy coupe-like silhouette compared to the ultra-upright GLB.
Along with being 30mm wider, it’s also visibly taller than before, with a handy 213mm of ground clearance compared to just 157mm last time around. And the wheelbase has been stretched to the benefit of rear-passenger room – a bugbear of the old GLA. That's progress.
The CLA 250 Sport is the last stop before the bonkers, $88,400 CLA 45 AMG, the booted version of the all-wheel drive A45.
In its basic form, the price kicks off at the same point as the six-cylinder BMW M135i, $64,900 and almost $5000 more than an Audi S3. It's also $14,000 more than the CLA 200 base model.
Standard on the 250 Sport are (deep breath): 18-inch alloy wheels, six-speaker stereo, dual-zone climate control, nine airbags, alarm with motion and tow-away sensors, forward collision warning, blind spot sensor, keyless entry and start, front and rear parking sensors, reversing camera, cruise control, drilled front brakes with red calipers, electric memory sports front seats, fatigue detection, dark tinted windows, sat-nav, bi-xenon headlights, auto headlights and wipers, leather seats and steering wheel, auto park assist, power windows and mirrors and a massive glass sunroof.
Added to our car was $1173 metallic paint, the $2264 COMAND package and the similarly-priced Driving Assistance package.
The COMAND upgrade ups the speaker count to 12, adds DAB+ digital radio, a hard drive and voice control. Driving Assistance adds adaptive cruise and lane departure warning.
All up, we were driving around in a $70,601 car.
The COMAND system is more useable in the CLA Class than in the larger C and E, doing without the silly scratchpad. The upgraded sound in our car was excellent, with simple phone integration and streaming, along with a USB.
The twelve speakers fill the cabin with a clear sound, with good bass and mid-range in particular. The satnav had traffic warning and was easy to use. The screen was bright and clear and had a good resolution in the menus and on the reversing camera.
The latest GLA’s evolved dimensions is presumably to put some space between it and its GLB 5+2-seater SUV fraternal twin, giving Mercedes-Benz blanket SUV market coverage. From GL (for Geländewagen, or off-road vehicle) A, B, C, E and S (as well as the G-wagen icon that started it all back in '79), there’s a premium option for everybody… if not every budget.
In the GLA’s case, the entry-level 200 front-driver starts from $55,100 (before on-road costs); moving up to the $66,500 250 4Matic, and then to two performance powerhouses – the AMG 35 4Matic and supernaturally fast AMG 45 S 4Matic+ flagship, from $82,935 and $107,035 respectively.
Even the base GLA 200 includes new and improved autonomous emergency braking (AEB) among other safety-related technologies, as well as the brand’s glamorous MBUX multimedia system with wireless Apple CarPlay/Android Auto, digital radio, satellite navigation, reverse camera, climate control, wireless phone charging, powered tailgate, automatic parking, auto high beam, rain-sensing wipers and 19-inch alloys.
All the extra techy stuff doesn’t come for free though – prices jump almost $10,000 over the less-powerful previous-generation GLA 180 that the 200 replaces – though we expect the former badge to return in time.
In contrast, the GLA 250 4Matic is ‘only’ $3500 more expensive than its predecessor, gaining a terrific 2.0-litre four-cylinder turbo instead of a Renault-Nissan-sourced 1.3-litre turbo, all-wheel drive (with an Off-Road Engineering Package that gives the car some very light off-road capability), and other niceties such as heated electric front seats with memory function, a panoramic sunroof, more direct steering and lowered suspension (for a sportier drive).
Note that adaptive cruise control costs extra – a curious oversight at this price point. It’s part of a $1531 optional Driving Assistance Package, which also includes Active Lane Change Assist, extended semi-autonomous driver assistance in traffic jams (meaning full stop/go capability) and route-based speed adaptation. Do it.
Our test car had it, along with a $915 Vision Package (includes fancier adaptive headlights and a 360-degree camera), $1915 Sports Package (with AMG styling upgrades inside and out, perforated disc brakes, privacy glass, shift paddles and lowered ‘Comfort Suspension’), a Night Package (less brightwork, more black finishes) and sports direct-steering with corresponding wheel), $1531 20-inch AMG Black alloys, a $1915 Communications Package with upgraded audio and head-up display among a litany of other gear, $2838 AMG Exclusive Package with adaptive dampers, cooled as well as heated front seats, an ‘Energising Comfort’ ambience-enhancing 'experience' and special leather upholstery, $1531 Patagonia Red metallic paint and $607 rear-seat fore/aft adjustment. Total cost after the added luxury car tax: $82,446. Gulp.
Not cheap in anybody’s language. Nor, for that matter, are the GLA’s rivals, which owe their existence to the original’s spectacular sales trajectory and the trail that this blazed last decade.
Lexus’ loaded UX 250h hybrid AWD and Audi Q3 Sportback 40TFSI quattro slip slightly below the standard GLA 250 for both pricing and power, while the BMW X2 M35i and its Mini Countryman JCW cousin, along with Jaguar’s E-Pace E250, also offer in-the-same ballpark pricing but quite a bit more space as well as pace.
It’s also worth noting that Volvo’s XC40 T5 AWD conspicuously undercuts all from just $57,000, though now we’re talking about putting square pegs into round holes. Speaking of which…
An eye-opening 6.6 second dash to 100km/h comes courtesy of a 2.0-litre turbocharged four cylinder developing 155kW and 350Nm of torque. All four wheels are driven by a seven-speed twin-clutch transmission with paddle shifters.
Mercedes claims a combined cycle figure of 6.0L/100km, but given the willingness of the 2.0-litre to rev and the sweet-shifting transmission, you're unlikely to see less than 11.0L/100km. We certainly didn't, but it spent most of its time in Sport mode for the engine and transmission, which meant the stop-start was off. The weather was also disgustingly humid so we kept the engine running to keep the air-con pumping.
Mounted transversely, Mercedes’ M260 1991cc 2.0-litre four-cylinder petrol engine features a twin-cam, 16-valve design, a twin-scroll turbocharger and variable-valve timing, to help deliver 165kW of power at 5500rpm and 350Nm of torque at a low 1800rpm. With an impressive 97.2kW per tonne, it can hit 100km/h in 6.7 seconds, on the way to a 240km/h top speed.
All four wheels are driven by an eight-speed dual-clutch transmission (DCT), though most of the torque at lower speeds or during reduced throttle loads is delivered to the front wheels until extra traction is required out back. The gearbox is one of the very best of its type we’ve experienced – seamless, strong and largely lag-free.
The 250 is basically a hot hatch with a boot – its power figures are well below the (cheaper) all-wheel drive Audi S3 and rear wheel drive M135i. The numbers are much closer to VW's Golf GTi.
That aside, the CLA is an excellent car – quiet and for the most part very refined, it's a real urban warrior. The wheel feels positive in the hand and you can sling it in and out of corners with great confidence - the all-wheel drive grip is tenacious and drama-free.
While the engine isn't a high revving unit, it does rev willingly and smoothly, with the transmission shifting like the ticking of a clock. In Sport mode the ticking is accompanied by an exuberant crackle from the exhaust.
A downside is the ride – with the sport suspension of the Sport designation, it is one rocky rider. Naturally on a good surface it will behave much better, but when the rains come and the roads fall to pieces, potholes become a mortal enemy, particularly for rear seat passengers.
The ride does mean that it is less liveable than you might otherwise imagine. You'd be mad to upgrade to the 19-inch wheels unless you had excellent chiropractic cover.
When you fire up the Merc CLA, you're always in the most economical mode. It takes two separate buttons to get to maximum attack and those buttons are in a place you might not expect. When you've sussed it out there the steering adds weight and reduces its lock to lock, giving you a heavy but responsive feel.
The brakes are excellent and resisted the pounding we gave them, while the engine's light theatrics on the up and downshift kept us giggling.
A soaring 2.0-litre turbo engine application, this is a slick, stirring and robust performer that can also do efficiency as effortlessly as launch the GLA 250 4Matic towards the horizon. Let’s not mince our words. This is a fast and fiery mover.
Three drive modes – Eco, Comfort and Sport – provide a wide spectrum of acceleration and throttle responses, and all deliver precisely what you’d expect. Eco’s fine for pottering around town smoothly and serenely; Sport morphs into a searing and seamless speed demon; and the default Comfort sits somewhere in the middle as the best of both worlds. There really is no faulting Mercedes’ M260 masterpiece.
The DCT also happens to be one of the better dual clutch autos, avoiding the lag and clunkiness pitfalls usually associated with this sort of gearbox. It’s even comparatively smooth off the line on hills. Ours came with the optional handy set of manual-mode paddle shifters, adding a welcome level of interactivity autos tend to overlook. Too bad Mercedes persists with that fiddly column lever that is forever prone to knocking the car out of drive. Even after 15 years, it's still so annoying.
What all this means for the urban driver is strong acceleration for flitting in and out of traffic gaps, as well as incredibly instantaneous point-to-point responses for commanding manoeuvrability, thanks to ultra-eager steering and assisted by outstanding brakes.
With struts up front and a multi-link rear end as standard, the GLA 250’s chassis, too, is a transformative for what is essentially a high-riding hatchback – but only if your pockets are deep enough.
Fitted with that near-$3K AMG Exclusive Package that includes adaptive dampers, our Benz displayed a definite hot-hatch attitude that really would make it the darling of Golf GTI owners who’ve outgrown their rides but not their girl/boyracer desires. Superb handling and hunkered-down roadholding really do make this the driver’s premium compact crossover. You can pretty much point and shoot this Merc as you might a Golf R, and likewise in most weather conditions thanks to all that reassuring tenacious grip.
Plus, if you’re put off by the hard ride in Sport, the Individual mode allows the driver to engage the soft damper mode while the engine and steering retain the hardcore settings. It’s a win-win situation – as long as you can stretch to that AMG Exclusive pack. We strongly recommend it, given the balance between ultimate high-speed control and comfort.
However, while this is all good news for rural and country folk seeking hot crossover fun, back around town, poor urban road conditions can reveal a flaw in the chassis’ ability to properly smother bumps and ruts. It’s the small frequency stuff that seems to transmit through, never really settling down.
The result is a jittery ride, that may somewhat undermine the GLA’s upmarket sheen. There’s also a fair degree of road noise coming through. Perhaps sticking with the 19-inch alloys instead of those lovely 20-inch rims is the solution here.
Nine airbags, ABS, brake assists, forward collision detection, fatigue detection, crash avoidance with braking, traction and stability control.
This lengthy list, plus a crash test, adds up to five stars from ANCAP.
Mercedes-Benz is a long and proud pioneer in passenger-vehicle safety, and the GLA is no exception… except that for the full suite of safety assistance you need to fork out more in the GLA 250.
The standard roll-call of advanced driving assist systems includes nine airbags (front, pelvis side and window bags for driver and front passenger, side airbags for rear occupants and a knee airbag for the driver), AEB with pedestrian and cyclist detection, and blind-spot monitoring with an exit warning that alerts the driver of approaching cyclists or vehicles if the door begins to open into their path.
The AEB system has a working range of between 7km/h and 200km/h.
Active Lane Keep Assist, an active bonnet that raises to reduce head injury, Cross Wind Assist, Pre-Safe accident anticipatory systems and traffic sign recognition tech are also present.
Additionally, front and second-row seatbelt reminders are fitted, as well as two rear-seat sited ISOFIX child-seat anchorage points and a trio of child-seat tether points behind the backrest.
But you’ll need to fork out another $1531 for the optional Driving Assistance Package, which includes adaptive cruise control with full-stop/go, Active Lane Change Assist, extended semi-autonomous driver assistance in traffic jams, and route-based speed adaptation.
At the time of publishing, the H247-series GLA’s crash test rating results had not been published, but the closely-related GLB tested in 2020 managed a full five stars.