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What's the difference?
As far as small SUVs go, the Mercedes-Benz GLA has been at the forefront of the premium segment since its second-generation model was released in August 2020.
Fast forward to now, almost a year later, and an all-electric version of the GLA, called EQA, has become available.
But given the EQA is Mercedes-Benz’s most affordable zero-emissions model yet, does its entry-level variant, the EQA 250, offer buyers enough value? Let’s find out.
The Mercedes-Benz V-Class van isn’t made for ferrying parcels from point to point. No, even though it is based on the Vito courier van, the V-Class is all about human cargo.
And let’s be clear, here: we’re not talking about chucking people in the back and hoping they get to their destination without cracks or breakages. This is a luxury van made to move people in comfort and style, with all the trimmings you’d expect of a vehicle bearing the three-pointed star badge.
So, is it any good? I played hire-car driver to find out.
The EQA is clearly a big step forward for Mercedes-Benz and the premium segment in general, with the EQA 250 offering compelling real-world range in an attractive package, although it is relatively expensive.
And for those buyers that like a little extra oomph, it will be worth waiting for the EQA 350, which will deliver much more spritely straight-line performance. Either way, the EQA should be taken seriously.
The Mercedes-Benz V-Class, and in particular the Mercedes-Benz V220d, lives up to the notion of a luxury people-mover – for the most part. The leaking door is a concern, but may be confined to this vehicle only.
But in most every other way it has the whole prestige bus thing sorted. There is no denying that a more affordable van from a less, shall we say, desirable brand would do just as good a job.
But if you need to be seen to be offering the most luxurious people-mover you can buy in Australia, then you really ought to be looking at the V-Class…. just maybe go for the V250d, if the budget can stretch that far.
Externally, it’s pretty easy to pick the EQA out from the GLA and the wider small-SUV crowd thanks to its unique front and rear fascias.
Up front, the EQA’s LED headlights are linked by a more expansive, albeit closed, grille as well as an LED light bar, to give off that seriously futuristic look.
But around the side, the EQA could be mistaken for another GLA variant, with only its unique alloy wheels, ‘EQA’ badge and some chrome trim helping to separate it from the pack.
That said, at the rear, there’s no confusing the EQA for anything else, as its bespoke LED tail-lights stretch from side to side to cut quite the striking impression, while the ‘Mercedes-Benz’ badge and number plate are repositioned.
Inside, though, you’d be hard-pressed to tell the difference between the EQA and GLA. Indeed, differentiation is only really achieved if you option the AMG Line package, which comes with unique backlit trim for the dashboard.
That said, the EQA is still a very nice place to be, with the premium feeling heightened by the soft-touch materials used on the dashboard and door shoulders, while the armrests are also comfortable.
Speaking of which, while Artico synthetic leather upholstery covers the armrests and seats to push the EQA’s sustainability story, Nappa leather (read: real cow hide) ironically trims the steering wheel. Make of that what you will.
The EQA makes a strong statement, though, with its conjoined 10.25-inch displays, with the central touchscreen and digital instrument cluster powered by Mercedes-Benz’s now-familiar MBUX multimedia system. Yep, it’s still arguably best in class.
This doesn’t look like your everyday Mercedes-Benz commercial van – the V-Class is certainly more at home parked in the driveway of a luxury hotel than alongside the back door in the alley behind it.
Admittedly it isn’t as attractive as the Avantgarde flagship, but it has the whole Benz ‘family look’ thing going on, with a stylish grille, swept headlights and a streamlined body. A box on wheels it may be, but it’s a box with nicely rounded edges.
The 17-inch, five-spoke alloy wheels are plain, and the halogen headlights and daytime running lights don’t have quite the same wow factor as the LED units in the high-end model, but it wears that Benz badge loud and proud. And the extremely dark tinted rear windows ensure the privacy of your occupants, as well as giving off the vibe of high-end plush.
I know it’s hard to stray from the formula for a van, but I particularly like the back end of the V-Class – it is reminiscent of the original Vito, with low, broad-set tail-lights and a near-flat backside with a huge tailgate, which doubles as an awning to stand under if the weather is a bit Melbourne.
The interior is typical Benz, or, in the case of the V220d, Benz on a slight budget.
Measuring 4463mm long (with a 2729mm wheelbase), 1834mm wide and 1619mm tall, the EQA 250 is on the larger side for a small SUV, although its packaging is compromised by its battery.
For example, the EQA 250’s boot has a below-average cargo capacity of 340L, which is 105L less than that of the GLA. That said, it can be increased to a more respectable 1320L when the 40/20/40 split-fold rear bench is stowed.
Either way, there’s no load lip to contend with when loading bulkier items, with the boot floor staying flat, no matter the storage configuration. Better yet, two bag hooks, a strap and four tie-down points are on hand for securing loose cargo.
And yes, while the EQA 250 is an all-electric vehicle, it doesn’t have a froot or frunk. Instead, its drivetrain components completely occupy the space under the bonnet, alongside some other key mechanical bits and pieces.
In the second row, the EQA 250’s compromises once again come to the fore, with the raised positioning of the floor leading to occupants more or less squatting when seated on the bench.
While under-thigh support is sorely lacking, nearly 6.0cm of legroom is available behind my 184cm driving position, while a couple of centimetres of headroom is on offer with the optional panoramic sunroof fitted.
The small central tunnel also means passengers won’t really be fighting over precious footwell space. Yep, the rear bench is wide enough that three adults will be able to sit abreast on a shorter journey.
And when it comes to young kids, three top-tether and two ISOFIX anchorage points are on hand for fitting child seats, so the EQA 250 can very much cater for the whole family (depending on its size).
Amenities-wise, the second row has a fold-down armrest with two pop-out cupholders, while its door bins can take another bottle each. Then there’s storage nets on the front seat backrests, and air vents, a USB-C port and a small cubby at the rear of the centre console.
In the first row, things are even better, with the centre console featuring a pair of cupholders, ahead of which are a wireless smartphone charger, a USB-C port and a 12V power outlet. And then the large central bin contains an extra two USB-C ports.
Other storage options include the decently sized glove box, while a staggered three bottles can fit in each of the front door bins. Yep, you’re unlikely to die of thirst in the EQA 250.
With the optional eight-seat setup, it’d be hard to think of this van as impractical. And if you consider that it also has a boot capacity of 1030L in its most downsized form (and 4630L with the rear seats removed), any argument seems null and void.
The fact the boot is electrically operated, and that it has a separate tailgate glass opening section, and that you can open the boot using the keyfob – not to mention the kerbside door – just adds to the pragmatic appeal of this van.
The six rear seat backs can all be flattened down, and you can tumble them forward, too – the kerbside seats in a one-by-one motion, the driver’s side ones tumble two-at-a-time. It takes a bit of muscle to do those ones.
Essentially you can set it up as a parcel van if you want, or even as a mobile office – the rear seats can be configured to face each other, in ‘conference’ style. But you need to know that this isn’t an easy process, and once you’ve got it set how you want it, you’ll probably end up just leaving it as is.
Loose-item storage isn’t great, but at least the door pockets are large enough for some bottles and documents.
No matter which way you like it, those in the back will have good ventilation (it has a three-zone climate control system with a separate fan controller in the back above the second-row seats), and a decent amount of space. Crucially, there are no cup or bottle-holders, nor any loose item storage in the back two rows – there are mesh nets on the backrests of the very front seats, but that’s it.
If you plan to use this as a mover of smaller people, the V-Class’s child-seat anchor-point game will not disappoint. It has four ISOFIX anchors (two in each row) and six top tether points – yep, every spot in the back!
Up front there’s a problem with the cup-holder situation, too – there are two, but they’re way down on the floor, meaning it’s hard to access your cuppa on the move. In fact, loose-item storage isn’t great, but at least the door pockets are large enough for some bottles and documents. There’s a sunglass holder, too. The little media screen is a bit disappointing in its size, and the Comand controller codpiece that juts out from the centre console can take some getting used to.
Connecting and reconnecting a phone isn’t too difficult (although you have to pair audio streaming separately to phone streaming – which is weird), and there’s no extended smartphone capability such as Apple CarPlay or Android Auto. Using the navigation system is very simple, but the graphics are extremely aftermarket looking – that’s no bad thing, because Benz’s maps always looked a bit 1990s, but these ones are somewhat cartoonish.
While the EQA line-up has launched with a single variant, the front-wheel-drive (FWD) EQA 250 will be joined by the all-wheel-drive (AWD) – and yet-to-be-priced – EQA 350 by the end of 2021.
We’ll go through all of the differences between the two later on, but for now, let’s see how the EQA 250 stacks up.
Priced from about $76,800, before on-roads, the EQA 250 costs almost the same as its main rival, the AWD Volvo XC40 Recharge Pure Electric ($76,990), although that model has higher outputs, more closely aligned with the EQA 350.
But when it comes to the EQA 250, it’s also priced about $7000 higher than the equivalent GLA 250, with its standard equipment including dusk-sensing LED lights, rain-sensing wipers, 19-inch alloy wheels (with a tyre repair kit), aluminium roof rails, keyless entry and a hands-free power-operated tailgate.
Inside, the central touchscreen and digital instrument cluster both measure 10.25 inches. with the 'MBUX' multimedia system offering satellite navigation, Apple CarPlay and Android Auto support, and digital radio.
Then there’s the 10-speaker sound system, wireless smartphone charger, power-adjustable front seats with heating, dual-zone climate control, black or beige 'Artico' synthetic leather upholstery, and ambient lighting.
Notable options include a panoramic sunroof ($2300) and the 'MBUX Innovations' package ($2500), which includes a head-up display and augmented reality (AR) satellite navigation, so the EQA 250’s value is questionable in more ways than one.
An 'AMG Line' package ($2950) bundles in a body kit, 20-inch alloy wheels, a flat-bottom steering wheel, front sports seats and unique backlit interior trim.
There are two V-Class models you can buy; this newly added V220d variant, at $74,990, or the high-spec V250d Avantgarde, which is listed at $87,200.
That’s a pretty huge difference, especially considering you get plenty of equipment in the lower-spec version. To get a better understanding, let’s list off what’s standard, and what you get if you fork out the extra $12,210 for the top model.
The V220d has a 7.0-inch media screen with Garmin maps, dual USB ports, Bluetooth phone and audio streaming, auto headlights and wipers, DAB+ digital radio, CD, auxiliary and SD input, electric parking brake, electric front-seat adjustment with memory settings, cruise control, colour driver information screen with digital speedometer, black leather trim and sports pedals.
There’s three-zone climate control and velour floor mats up front, too, while parking moves are made easy with the brand’s Active Parking Assist system, which can semi-autonomously park the van for you. Other niceties include front and rear parking sensors, a reversing camera, dark tinted rear glass, heated/folding/auto-dimming side mirrors, and electric side doors and tailgate (with opening glass section).
Stepping up to the V250d sees the addition of a 15-speaker Burmester sound system, ambient lighting (three colours), a higher-resolution 8.0-inch media screen with integrated Wi-Fi hotspot and online access and navigation with live traffic updates, a 360-degree surround-view camera, adaptive cruise control, illuminated door sills in stainless steel, a rear parcel shelf, 18-inch alloy wheels, anodised roof rails, a body kit, chrome exterior trimming, LED adaptive headlights with automated high-beam and LED daytime running lights, and tyre-pressure monitoring.
There’s some separation between the two in terms of engines as well – see below for more detail on that.
And for a little bit of context, there are no other luxury-branded people-movers out there. Buyers may consider alternatives like the Volkswagen Multivan Executive at $83,390 (wait, how much?), but in all honesty, if you can forego the badge and just want space for your money, the Kia Carnival Platinum ($61,290) offers a considerably better value equation.
The car we tested had the optional roof rails ($649) and parking system with surround-view camera ($616) fitted, and was an eight-seat model rather than a seven-seater, which adds $1346 to the price.
The EQA 250 comes with a front-mounted electric motor, which produces 140kW of power and 375Nm of torque. With a kerb weight of 2040kg to deal with, it sprints from a standstill to 100km/h in a respectable 8.9 seconds.
But if you’re after higher performance, the EQA 350 will add a rear-mounted electric motor for combined outputs of 215kW and 520Nm. It will be able to shift its 2105kg frame to triple digits in a hot-hatch-like six seconds flat.
Both the V220d and V250d are powered by 2.1-litre turbo diesel engines, but in differing states of tune.
The V220d has 120kW of power and 380Nm of torque, while the V250d pumps out 140kW and 440Nm. Those figures are decent given the capacity of the engine, and to help keep fuel use down it has stop-start, sadly it’s a bit grumbly and overactive.
Both run seven-speed automatic transmissions and are rear-wheel drive. The Benz vans have strong towing capability, with an unbraked towing capacity of 750kg, while it can deal with braked trailers up to 2500kg.
The EQA 250 is fitted with a 66.5kWh battery, which delivers a solid 426km of WLTP-certified range. Its energy consumption is 17.7kWh/100km.
On the other hand, the EQA 350 will use the same battery but will last 6km longer in between charges while requiring 0.2kWh/100km less juice along the way.
In my real-world testing with the EQA 250, I averaged 19.8kWh/100km over 176km of driving, which primarily took place on country roads, although time was spent in the urban jungle.
As such, I would’ve been able to get 336km of range out of a single charge, which is a solid return for a city-focused vehicle. And keep in mind, you’d be able to get an even better result without my heavy right foot.
When it does come to charging, though, there’s no difference between the EQA 250 and EQA 350, with their shared battery able to increase its capacity from 10 to 80 per cent in a commendable half an hour when using a 100kW DC fast charger with a CCS port.
Alternatively, the onboard 11kW AC charger with a Type 2 port will do the job in 4.1 hours, which means charging at home or the office will be a breeze no matter the time of day.
Conveniently, the EQA comes with a three-year subscription to Chargefox’s public EV charging network, which is the largest in Australia.
Mercedes-Benz claims that over a mix of urban and highway driving, the V-Class will return 6.3 litres per 100km, no matter whether you choose the V220d or the V250d – which is pretty good given the thing is long (5140mm), wide (1928mm) and relatively heavy (almost two tonnes).
Over a lengthy drive in the V220d – some of it on a twisty mountain road, some in stop-start traffic, most on the freeway – I managed 7.2L/100km. This will rise with added bodies, but not by much.
The EQA 250 is genuinely relaxing to drive. Of course, a lot of the credit for this must go to the powertrain, which excels within the city limits.
The front-mounted electric motor’s 375Nm of torque is nothing to be sneezed at, with its instantaneous delivery helping the EQA 250 get up to 60km/h quicker than most internal-combustion engine (ICE) vehicles, some sports cars included.
That said, the EQA 250’s smooth acceleration does become more leisurely as you approach and exceed highway speeds. It performs well enough, but if you want something that has more bandwidth, consider waiting for the more potent EQA 350.
Either way, the EQA 250 does an excellent job of regenerative braking, with Mercedes-Benz offering owners the power of choice. Simply put, if you want to drive it like ‘a normal car’, you can, and if you want to fully embrace zero-emissions driving, you can, too.
There are five modes to choose from, with D Auto using road data to work out the best approach, while the other four (D+, D, D- and D--) can be selected by the steering wheel’s paddle-shifters.
D offers the natural approach, with a slight amount of regenerative braking occurring when lifting off the accelerator, while D-- (my favourite) turns up the aggressiveness to (almost) enable one-pedal driving.
Yep, the EQA 250 can unfortunately only slow things down to a crawling pace and not a complete stop due to its annoying lack of auto-hold functionality for the electric park brake.
When you do need to use the friction brakes, like other all-electric vehicles, the transition to them isn’t the smoothest. In fact, they’re quite grabby initially.
Most drivers can probably fine-tune their inputs over time to counteract this, but it’s still a thing, nonetheless.
Handling-wise, the EQA 250 doesn’t exhibit that much body roll, considering it’s an SUV, although the underfloor positioning of its battery helps to lower its centre of gravity.
Speaking of which, the EQA 250’s two-tonne-plus kerb weight is undeniable when pushing hard through the bends, often causing understeer and therefore working against the driver.
Another factor to consider is grip, the EQA 250’s front tyres can be overwhelmed when encountering a heavy right foot off the line or out of a bend. The upcoming AWD EQA 350 is unlikely to suffer from the same problem.
What feels much sportier, though, is the EQA 250’s electric power steering, which is surprisingly direct when attacking the twist stuffy. It’s also appreciably light in hand, unless the Sport drive mode is called upon, in which case a decent amount of heft is added.
Despite stiffer springs dealing with battery’s extra weight, the EQA 250’s ride is also pretty comfortable, although our test vehicle had the AMG Line package fitted, with its 20-inch alloy wheels managing to catch road imperfections a little too easily.
Of course, the suspension set-up (independent MacPherson-strut front and multi-link rear axles) does come with adaptive dampers, but they’re best left in their Comfort setting, as the Sport mode reduces the ride quality while not meaningfully improving handling.
And as far as noise levels are concerned, without an engine labouring away, wind and tyre noise have become quite prominent in the EQA 250, although turning up the sound system does help to drown them out. Either way, more sound deadening would have been nice.
My drive saw me chauffeur my partner and our dog down to Cooma, where we then took my parents down the coast. We put the V-Class’s flexible seating to the test, as we had to buy a massive bathtub and bring it back with us. This proved that, although this thing is a luxury van, it can also be a hugely practical delivery van.
The comfort on offer was perhaps the biggest advantage for my passengers – with superb suspension composure, ride comfort and body control, the V-Class is like a big boxy limousine.
It won’t set your heart racing in corners as there’s quite a lot of body roll to contend with, but the steering is direct and very nicely weighted, making for easy progress whether you’re piloting it down a mountain pass or dealing with roundabouts or parking lots. The turning circle is small, which in turn makes the van feel smaller than it actually is.
The brakes can feel a little numb underfoot, meaning you might find yourself pushing a little harder on the pedal than you think you ought to. The response is good, though, even with weight on board.
The extra, effortless grunt of the V250d would be advantageous.
What was a little surprising was a lack of torque at higher speeds for overtaking moves. On a slightly sloping country back road with four adults on board, I expected there to be well and truly enough for a quick overtaking move – but the drivetrain didn’t quite have the grunt to get the job done. At least, not in the Comfort drive mode.
By using the ‘Dynamic’ drive selector and choosing Sport mode, there was extra push on offer – the gearing changed, and so did the throttle response – and that made overtaking moves a little easier. But still, the extra, effortless grunt of the V250d would be advantageous, and I know I wouldn’t like having to play with the drive-mode switch every time I overtook. Just leave it in Sport mode? You’ll pay the price on fuel use.
Around town the seven-speed auto went about its job really well, offering smooth shifts in all situations. The transmission can clunk when you engage park or shift to reverse, though, which isn’t overly premium, and there is some turbo lag that you’ll have to remember when you prepare to take off from traffic lights. Another thing that didn’t necessarily persuade my passengers of the premiumness on offer was the fact that the kerbside door leaked when it was raining. Not good.
Neither ANCAP nor its European counterpart, Euro NCAP, has given the EQA, let alone the related GLA, a safety rating, so it’s yet to have its crash performance independently assessed.
That said, advanced driver-assist systems in the EQA 250 extend to autonomous emergency braking with pedestrian detection, lane-keep and steering assist (including emergency functionality), adaptive cruise control and speed sign recognition.
Then there’s high-beam assist, active blind-spot monitoring, rear cross-traffic alert, park assist, a reversing camera, front and rear parking sensors, 'Safe Exit Assist' and tyre pressure monitoring.
While that list is pretty impressive, it’s worth noting surround-view cameras form part of the optional 'Vision Package' ($2900), alongside the aforementioned panoramic sunroof and a 590W Burmester surround-sound system with 12 speakers.
Other standard safety equipment includes seven airbags (dual front, side and curtain plus driver’s knee), anti-lock brakes and the usual electronic traction and stability control systems.
The V-Class has been awarded the highest possible ANCAP crash test score of five stars – it achieved that in 2014, based on a EuroNCAP score that was put through local screening.
It has plenty of safety kit to keep your mind at ease – whether you’re a driver or passenger.
There are six airbags, including full-length curtain coverage, and the V-Class has a reversing camera with dynamic guide lines, an adaptive electronic stability control system (ESP) with load sensitivity and cross-wind assist, rollover mitigation, trailer-sway control (when fitted with a genuine Benz towbar), hill-hold assist, flashing brake lights under emergency braking and driver-drowsiness detection.
There are other handy features, including auto headlights and rain-sensing wipers, auto-dimming interior and exterior mirrors, forward collision warning (not AEB), blind-spot monitoring, lane-keeping assist (but not with steering intervention).
You’ve got spend up to the V250d to get the adaptive cruise control system, but there’s still no AEB on that variant.
As with all Mercedes-Benz models, the EQA 250 comes with a five-year/unlimited-kilometre warranty and five years of roadside assistance, which currently sets the standard for the premium segment.
That said, the battery is covered by a separate eight-year/160,000km warranty for that extra peace of mind.
Better yet, the EQA 250’s service intervals are relatively long, at every year or 25,000km – whichever comes first.
A five-year/125,000km capped-price servicing plan is available, costing $2200 in total, or an average of $440 per visit, which is fairly reasonable, all things considered.
Mercedes-Benz Vans backs the V-Class with a three-year/200,000km warranty plan, which is good.
The company has also introduced a new capped-price servicing plan for the V-Class, with maintenance due every 12 months or 25,000km, whichever occurs first. The fact the distance intervals are so far apart could be a bonus for business operators, but the costs are high: the first service costs $556, then the following two visits will set you back $1112 each time. Yikes.
A longer capped-price plan with lower prices would make this van a lot more attractive to business owners. A Kia Carnival could make a lot of sense in that regard, too – even business operators get a seven-year/150,000km warranty with a seven-year/105,000km capped-price plan, and the same cover for roadside assist.