Mercedes-Benz GLA-Class vs Mitsubishi ASX

What's the difference?

With Mercedes-Benz’s vast number of SUVs, there is room for an urban luxury crossover niche, and the GLA delivers in spades.

Indeed, in 250 4Matic guise, it is that rare thing – a high-riding hatch with dynamics to shame most dedicated pocket-rockets. It really is a hoot if you find the right road, regardless of weather conditions. The Benz has towering talent.

However, even without desirable options like adaptive dampers and a full suite of driver-assist safety technology, the GLA is expensive, does not quite carry off the price tag from an interior quality point of view, and struggles to maintain the degree of comfort and refinement expected from a Mercedes – with or without the $3K necessary to score adaptive dampers.

Still, especially because of the way the GLA looks, goes, stops and steers, if you can afford it, you’ll be rewarded. There’s never been a more rounded GLA.

The Mitsubishi ASX ES Street can more than handle being an urban dweller. The Street style pack makes this model stand out and the cabin is practical enough that it’s a good alternative for smaller families in the city. I get why the ASX is popular and I like the basic and traditional nature of this model on most fronts but not for the safety and tech. Not in this day and age against all of the well-equipped rivals it faces.

Looking like a mini-me GLC, today's GLA trades some of its predecessor’s edgier design elements like the slammed roof and exaggerated broad-shouldered stance for a more amorphous if elegant appearance. Even with the cliché plastic cladding around the squared-off wheel arches, it’s still a looker.

The net result is arguably the most attractive of all the MFA2 A-Class offshoots. It sits well within the Mercedes hierarchy of SUVs, bringing a swoopy coupe-like silhouette compared to the ultra-upright GLB.

Along with being 30mm wider, it’s also visibly taller than before, with a handy 213mm of ground clearance compared to just 157mm last time around. And the wheelbase has been stretched to the benefit of rear-passenger room – a bugbear of the old GLA. That's progress.

The ES Street doesn’t change the ASX fundamentals but it is styled differently and the Street package adds a black front spoiler and tailgate protector with red accents, black door handles, stainless steel door scuff plates, and decals across the side panels and rear. 

The interior sees almost no changes from the ES grade but the traditional plastic gear shifter and steering wheel are swapped out for an aluminium and leather-trimmed gear shifter and leather-wrapped steering wheel, which is a nice upgrade.

The dashboard is headlined by the tried and true (and old) 8.0-inch touchscreen multimedia system but this is a vehicle that likes tradition.

You have lots of physical buttons, dials and even a handbrake. There’s no push-button starter or digital instrument panel. If you want to move or change something, it’s going to be manual adjustment. It’s basic but there is something charming about that.

Compared to before, the 2021 GLA is some 122mm taller, so ushers in a higher hip point for loftier seating – reducing that jumped-up hatch feel. Headroom improves obviously, as does rear legroom, a corollary of a 30mm wheelbase stretch (to 2729mm).

Wide apertures also make entry into and out of the German-built GLA child's play, though the solid heft of their doors is serious business at this end of the segment, very satisfyingly Teutonic and totally on-brand. This is something you won’t enjoy in a Subaru XV.

Then you s-c-r-a-p-e the underside of the front doors on the pavement literally every time you swing it to get out, and wonder whether Mercedes engineers have ever been to Australia. This fail drove us spare. Heaven help the GLAs in towns and cities with bluestone sidewalks. Maybe all that extra AMG packaging is the culprit.

Still, most of the other basics are spot-on and can’t really be faulted; cosy yet spacious for four adults – especially up front, ample vision, an excellent driving position aided by heaps of seat and steering wheel adjustability, cosseting front sports buckets that you just sink into, torrents of ventilation from those delectable turbine vents and stacks of storage. Collectively they make the GLA a welcoming, opulent place to travel in. Only the hapless fifth occupant squished between the outboard rear-seat passengers might think otherwise. But nobody buys this Benz for carting people around. That's the GLB's job.

Several years ago, Daimler poached a senior Audi designer and since then Mercedes’ dashboards have morphed into a multi-coloured multimedia diorama of touchscreen technology that threatens to completely take over the universe. Choose the right combination of colours and lighting and it's like your very own White Night on wheels. Starting with 2018’s A-Class, the striking, spangly MBUX system that underpins all this has come to be widely admired and imitated. For aesthetics anyway, with its vivid hues, panoramic displays and simple, tiled applications, it’s been a real trip.

Anyway, back to reality. From a tactility and functionality point of view, there’s still work to be done.

Access to the multimedia (including our GLA's banging optional audio system) and car settings areas is possible via a mildly fiddly finger-pad arrangement down forward in the centre console, or smaller yet much more annoying thumb sensor tabs on the wheel spokes. These are not easy to modulate on the move. Additionally, their menus can be confusing to navigate through and sometimes counterintuitive in operation. Mercedes obviously realises this as a quick-guide pamphlet is provided on old-fashioned cardboard paper. How quaint.

Eventually all areas can be mastered over time, but the functionality is complicated and may overwhelm the not-so-tech savvy. Additionally, the ‘Hey, Mercedes!’ voice control is impressive for getting MBUX to perform basic multimedia and vehicle settings-related changes, but it too-often erratic, unreliable and ultimately frustrating for more complicated commands. Perhaps elocution lessons on behalf of the operator may help.

But not as much as the profound disappointment we endure from the cheapness of some of the materials, the wincing cellophane-like sounds when pressing on some of the surfaces such as the door cards, or that emanate after a particularly bumpy section of bad roads. Sheeny reflections and hard textures in a car optioned with extras that total up to nearly $82,500 just don’t cut it.  

At least in this latest-gen GLA, the rear seat area seems much improved over the previous models, with more space, comfy and supportive seating (remember ours featured the $607 sliding function that ought to be standard) and a reclining backrest. All amenities are present, with deep pockets, fresh air from twin vent outlets, reading lights and thoughtfully placed armrests – but, again, the latter’s extendable cupholders feel brittle and cheap.

Further back, the 435-litre cargo area is sufficiently sized and practical for smaller family use (at last), aided by a 40/20/40 backrest fold and that slide-able cushion to extend capacity further. There is no spare wheel, but a tyre inflation kit is fitted in lieu.

Overall, then, better than before, with that fundamental rock-solid heft, luxurious aura and alluring premium-car aroma. The dazzling MBUX screen-related visuals, too, are endlessly entertaining to explore when the vehicle is not moving, but the GLA’s cabin is still not quite up to Mercedes’ reputation for exacting over-engineered excellence.

Or even to the standards of some mainstream alternatives.

The size of the cabin is the most practical aspect of it and it is spacious for the class. Both rows enjoy decent head- and legroom and it's fairly easy to get in and out of from the front row but the back row has narrow door apertures.

The cloth seat upholstery on the seats looks nice but fatigue can set in early on a long trip due to a lack of lumbar support for the front and a lack of heavy padding overall.

The individual storage up front is great for the class with a deep middle console and glove box, two big cupholders, as well as a large drink bottle holder in each door. There is also a storage tray in front of the gear shifter for smaller items like a phone or sunnies.

Storage is minimal in the rear with two cupholders in a fold-down armrest and one single map pocket... and that's it for amenities in general. There's no directional air vents or USB ports in the back.

However, there is plenty of room for two car seats, if you had a couple of kids in tow.

Technology feels and looks outdated with the only charging options being two USB-A ports and two 12-volt sockets up front. It would be nice to see faster USB-C ports and a charging pad for the price.

The 8.0-inch touchscreen multimedia system hasn’t changed. It’s simple to look at and operate. It can catch the light, which makes it hard to see at times while on the go but is otherwise responsive.

It’s easy to connect to the wired Apple CarPlay and Bluetooth but the phone call quality was hit and miss. Sometimes it sounded tinny and sometimes it crackled.

Rounding out the cabin, the boot offers good capacity for the class at 393L and you can bump it up to 1193L if you fold the rear row. The boot aperture is wide and the level loading space means it’s super easy to fit larger items in.

The rear row also has a 60/40 split and there’s a space-saver spare tyre underneath the floor. While the ES Street doesn’t get a powered tailgate, the lid isn’t heavy to operate.

There are six grades for the ASX and our test model is the ES with the Street accessory pack which makes it $30,490 before on-roads costs. That’s $2500 more than the standard ES and you’re only getting styling changes on a grade that sits second from the entry-level model.

The ES Street is more affordable than the better-specced Kia Seltos Sport (FWD) which sits at $33,050 MSRP but compared to its Chinese rivals, it’s starting to feel pricey. The MG ZST Vibe is priced from $26,490 MSRP and the GWM Haval Jolion Lux from $28,790 MSRP - both of which have more features and safety equipment installed.

Standard equipment for the ES Street includes an 8.0-inch touchscreen multimedia system with wired Apple CarPlay and Android Auto, Bluetooth as well as AM/FM and digital radio.

The ES Street also features a reversing camera, LED headlights and daytime running lights, LED front fog lights, 18-inch alloy wheels, and a space-saver spare wheel. There are two USB-A ports, manual air-conditioning, and black cloth upholstery.

The Street package adds a black front spoiler and tailgate protector with red accents, black door handles, stainless steel door scuff plates, aluminium and leather-trimmed gear shifter and leather-wrapped steering wheel instead of plastic.

The ES now comes with lane departure warning.

Mounted transversely, Mercedes’ M260 1991cc 2.0-litre four-cylinder petrol engine features a twin-cam, 16-valve design, a twin-scroll turbocharger and variable-valve timing, to help deliver 165kW of power at 5500rpm and 350Nm of torque at a low 1800rpm. With an impressive 97.2kW per tonne, it can hit 100km/h in 6.7 seconds, on the way to a 240km/h top speed.

All four wheels are driven by an eight-speed dual-clutch transmission (DCT), though most of the torque at lower speeds or during reduced throttle loads is delivered to the front wheels until extra traction is required out back. The gearbox is one of the very best of its type we’ve experienced – seamless, strong and largely lag-free.

The ES has a 2.0-litre four-cylinder petrol engine that produces 110kW of power and 197Nm of torque.

That's plenty enough for urban driving but don’t expect any feeling of zippiness.

The ES Street is a front-wheel drive and has a continuously variable transmission (CVT) but you can option a manual transmission on the base GS grade, if that’s your vibe.

Weighing in at 1668kg (kerb), and with a bluff nose and high ground clearance also not helping, we didn’t expect great fuel economy, particularly given how hard and fast the GLA 250’s performance bandwidth is. It’s tempting to just blast your way from point A to point B.

However, at the pump we averaged 9.8 litres per 100km, which isn’t too bad at all considering the available muscle. The official figure is 7.5L/100km, for a carbon dioxide emissions rating of 170 grams per kilometre. With a 51-litre fuel tank, the theoretical range is around 680km.

Note that the GLA 250 requires 95 RON premium unleaded petrol as a minimum.

The official combined cycle fuel consumption figure is a low 7.6/100km and my real-world use came out at 9.1L after a fair mix of urban and open-road driving. While not super surprised with the outcome, I was hoping for better efficiency.

Based on the official combined fuel cycle and 63L fuel tank, expect a theoretical driving range of up 829km – which is great for such a small SUV.

A soaring 2.0-litre turbo engine application, this is a slick, stirring and robust performer that can also do efficiency as effortlessly as launch the GLA 250 4Matic towards the horizon. Let’s not mince our words. This is a fast and fiery mover.

Three drive modes – Eco, Comfort and Sport – provide a wide spectrum of acceleration and throttle responses, and all deliver precisely what you’d expect. Eco’s fine for pottering around town smoothly and serenely; Sport morphs into a searing and seamless speed demon; and the default Comfort sits somewhere in the middle as the best of both worlds. There really is no faulting Mercedes’ M260 masterpiece.

The DCT also happens to be one of the better dual clutch autos, avoiding the lag and clunkiness pitfalls usually associated with this sort of gearbox. It’s even comparatively smooth off the line on hills. Ours came with the optional handy set of manual-mode paddle shifters, adding a welcome level of interactivity autos tend to overlook. Too bad Mercedes persists with that fiddly column lever that is forever prone to knocking the car out of drive. Even after 15 years, it's still so annoying.

What all this means for the urban driver is strong acceleration for flitting in and out of traffic gaps, as well as incredibly instantaneous point-to-point responses for commanding manoeuvrability, thanks to ultra-eager steering and assisted by outstanding brakes.

With struts up front and a multi-link rear end as standard, the GLA 250’s chassis, too, is a transformative for what is essentially a high-riding hatchback – but only if your pockets are deep enough.

Fitted with that near-$3K AMG Exclusive Package that includes adaptive dampers, our Benz displayed a definite hot-hatch attitude that really would make it the darling of Golf GTI owners who’ve outgrown their rides but not their girl/boyracer desires. Superb handling and hunkered-down roadholding really do make this the driver’s premium compact crossover. You can pretty much point and shoot this Merc as you might a Golf R, and likewise in most weather conditions thanks to all that reassuring tenacious grip.

Plus, if you’re put off by the hard ride in Sport, the Individual mode allows the driver to engage the soft damper mode while the engine and steering retain the hardcore settings. It’s a win-win situation – as long as you can stretch to that AMG Exclusive pack. We strongly recommend it, given the balance between ultimate high-speed control and comfort.

However, while this is all good news for rural and country folk seeking hot crossover fun, back around town, poor urban road conditions can reveal a flaw in the chassis’ ability to properly smother bumps and ruts. It’s the small frequency stuff that seems to transmit through, never really settling down.

The result is a jittery ride, that may somewhat undermine the GLA’s upmarket sheen. There’s also a fair degree of road noise coming through. Perhaps sticking with the 19-inch alloys instead of those lovely 20-inch rims is the solution here.

The ES Street delivers adequate power to make it feel within the realm of fun in the city but it starts to feel lacklustre once you hit the open road. Put your foot down and the engine whines pitifully but you never worry about not getting there - it just likes to complain.

The suspension is on the right side of firm to get road feedback but not be bothered by it. You will feel bumps but not wince when you go over them. 

However, the ASX feels very light when you have heavy winds and the car moves around a lot at higher speeds, which I found to be unnerving at times.

Surprisingly, the ASX offers a pretty refined cabin experience in terms of noise. There is a constant low hum from the engine but wind and road noise aren't too bad and you can easily chat and listen to music without feeling like your senses are battered at the end of a trip. 

The ES Street is a fairly comfortable cruiser in tight city streets with responsive steering and a small footprint. This makes it easy to park and while the reversing camera isn’t the best quality, you know where this car starts and ends, so it’s not a big deal.

At the time of this review, the current model year Mitsubishi ASX has not been tested with ANCAP and is unrated, but all pre-2023 models achieved a five-star rating under the 2016 protocol.

The ES Street has seven airbags, including a driver’s knee airbag, but misses out on the newer front centre airbag we're seeing on newer models.

Standard safety equipment for the ASX ES Street includes forward collision warning, DRLs, hill-start assist, ABS, lane departure alert, cruise control, engine immobiliser, child-proof locking on rear doors, and a reversing camera.

Unfortunately, all of its rivals outclass the ASX on standard safety equipment and this model misses out on biggies like lane keeping aid, blind-spot monitoring and rear cross-traffic alert.

The ASX has ISOFIX child seat mounts and three top tether points but two seats will fit best.

Unlike many luxury brands that persist with a sub-par three-year warranty, Mercedes-Benz offers a five-year/unlimited kilometre warranty.

Intervals are every year or 25,000km, with a capped price service plan starting at $550 for the first year, $750 for the second year and $1250 for the third year, totalling $2550. Alternatively, buyers can also choose a Service Plan, starting at $2050 for the first three years (saving $500 from the normal capped-price service plan), $2950 for four years and $3500 for five years.

The ASX comes with a five-year/100,000km warranty, which can be extended to 10 years/200,000km, provided the vehicle is exclusively serviced by Mitsubishi dealers and on schedule. It's a warranty that is hard to beat, although MG just announced a 10-year/250,000km warranty and that's not conditional on where it is serviced.

The ASX also comes with 10 years of capped-priced servicing and the average cost is $502 per service.

Servicing intervals are reasonable at every 12 months or 15,000km, whichever occurs first.