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The Mercedes-Benz V-Class van isn’t made for ferrying parcels from point to point. No, even though it is based on the Vito courier van, the V-Class is all about human cargo.
And let’s be clear, here: we’re not talking about chucking people in the back and hoping they get to their destination without cracks or breakages. This is a luxury van made to move people in comfort and style, with all the trimmings you’d expect of a vehicle bearing the three-pointed star badge.
So, is it any good? I played hire-car driver to find out.
The last time I reviewed a plug-in hybrid Volvo I pretty much got death threats. OK, not quite, but my review and video of the XC60 R Design T8 made some readers and viewers very angry and they even called me names, all because I never charged the battery. Well, there’ll be no need for me to flee to a safe house this time, because not only did I charge the XC90 R-Design T8 Recharge I’m reviewing here, but I plugged it in nearly all the time I wasn’t driving it. Happy now?
I say nearly all the time, because during the three-week test of this plug-in hybrid XC 90 we took it away on a family holiday and didn’t have access to power and you’ll most likely face that situation too as an owner.
So how was the fuel economy of this big seven-seat SUV PHEV over hundreds of kilometres and being used as a family workhorse? The result blew me away and I can see why people were so furious with me in the first place.
The Mercedes-Benz V-Class, and in particular the Mercedes-Benz V220d, lives up to the notion of a luxury people-mover – for the most part. The leaking door is a concern, but may be confined to this vehicle only.
But in most every other way it has the whole prestige bus thing sorted. There is no denying that a more affordable van from a less, shall we say, desirable brand would do just as good a job.
But if you need to be seen to be offering the most luxurious people-mover you can buy in Australia, then you really ought to be looking at the V-Class…. just maybe go for the V250d, if the budget can stretch that far.
The XC90 Recharge makes a lot of sense for a family with a couple of kids, who live and spend most of their time in the city and surrounding suburbs.
You’ll need access to a power point for charging and you’ll have to do it regularly to get the best out of this SUV, but in return you’ll get effortless and efficient driving, along with the practicality and prestige which comes with any XC90.
This doesn’t look like your everyday Mercedes-Benz commercial van – the V-Class is certainly more at home parked in the driveway of a luxury hotel than alongside the back door in the alley behind it.
Admittedly it isn’t as attractive as the Avantgarde flagship, but it has the whole Benz ‘family look’ thing going on, with a stylish grille, swept headlights and a streamlined body. A box on wheels it may be, but it’s a box with nicely rounded edges.
The 17-inch, five-spoke alloy wheels are plain, and the halogen headlights and daytime running lights don’t have quite the same wow factor as the LED units in the high-end model, but it wears that Benz badge loud and proud. And the extremely dark tinted rear windows ensure the privacy of your occupants, as well as giving off the vibe of high-end plush.
I know it’s hard to stray from the formula for a van, but I particularly like the back end of the V-Class – it is reminiscent of the original Vito, with low, broad-set tail-lights and a near-flat backside with a huge tailgate, which doubles as an awning to stand under if the weather is a bit Melbourne.
The interior is typical Benz, or, in the case of the V220d, Benz on a slight budget.
Cars are like dogs in that a year for them ages them more than one for us. So, this current-generation XC90 which came out in 2015 is getting on in age. Still, the XC90 is a design lesson in how to defy the aging process because the styling even now it appears modern and beautiful. It’s also big, tough, and prestigious looking which is how the flagship SUV in a premium brand should be.
The Thunder Grey paint my test car wore (see the images) is an optional hue, and it suited the battleship size and personality of the XC90. The enormous 22-inch five -spoke Black Diamond Cut alloy wheels were standard and filled up those giant arches nicely.
Maybe it’s the minimalist styling which has kept the XC90 looking cutting edge, because even the interior looks like the inside of a very expensive psychiatrist’s office with those leather seats and the brushed aluminium trim.
The vertical display is still impressive even in 2021, and while fully digital instrument clusters are in everything these days the XC90’s has a prestigious look and matches the rest of the cabin in its colours and fonts.
As for the XC90’s dimensions, it’s 4953mm long, 2008mm wide with the mirrors folded and 1776mm tall to the top of its shark fin antenna.
With the optional eight-seat setup, it’d be hard to think of this van as impractical. And if you consider that it also has a boot capacity of 1030L in its most downsized form (and 4630L with the rear seats removed), any argument seems null and void.
The fact the boot is electrically operated, and that it has a separate tailgate glass opening section, and that you can open the boot using the keyfob – not to mention the kerbside door – just adds to the pragmatic appeal of this van.
The six rear seat backs can all be flattened down, and you can tumble them forward, too – the kerbside seats in a one-by-one motion, the driver’s side ones tumble two-at-a-time. It takes a bit of muscle to do those ones.
Essentially you can set it up as a parcel van if you want, or even as a mobile office – the rear seats can be configured to face each other, in ‘conference’ style. But you need to know that this isn’t an easy process, and once you’ve got it set how you want it, you’ll probably end up just leaving it as is.
Loose-item storage isn’t great, but at least the door pockets are large enough for some bottles and documents.
No matter which way you like it, those in the back will have good ventilation (it has a three-zone climate control system with a separate fan controller in the back above the second-row seats), and a decent amount of space. Crucially, there are no cup or bottle-holders, nor any loose item storage in the back two rows – there are mesh nets on the backrests of the very front seats, but that’s it.
If you plan to use this as a mover of smaller people, the V-Class’s child-seat anchor-point game will not disappoint. It has four ISOFIX anchors (two in each row) and six top tether points – yep, every spot in the back!
Up front there’s a problem with the cup-holder situation, too – there are two, but they’re way down on the floor, meaning it’s hard to access your cuppa on the move. In fact, loose-item storage isn’t great, but at least the door pockets are large enough for some bottles and documents. There’s a sunglass holder, too. The little media screen is a bit disappointing in its size, and the Comand controller codpiece that juts out from the centre console can take some getting used to.
Connecting and reconnecting a phone isn’t too difficult (although you have to pair audio streaming separately to phone streaming – which is weird), and there’s no extended smartphone capability such as Apple CarPlay or Android Auto. Using the navigation system is very simple, but the graphics are extremely aftermarket looking – that’s no bad thing, because Benz’s maps always looked a bit 1990s, but these ones are somewhat cartoonish.
Clever interior packaging means the XC90 Recharge is more practical than many large SUVs. There are flashes of utilitarian brilliance everywhere from the children’s booster seat which pops out of the centre of the second row (see the images) to the way the XC90 can crouch down like an elephant to make it easier to load stuff into the boot.
The XC90 Recharge is a seven-seater, and like all SUVs with third rows those seats in the very back only offer enough room for kids. The second row is spacious even for me at 191cm tall with plenty of leg- and headroom. Up front as you’d expect has good head-, elbow- and shoulder room.
Cabin storage is good with two cup holders in each row (the third also has containers under the armrests) and there are large door pockets, a decent sized centre console box and a net pocket in the front passenger footwell.
The cargo capacity with all seats being used is 291 litres and with the third row folded flat you’ll have 651 litres of boot space.
Storage for the charging cable could be better. The cable comes in a stylish canvas bag that sits in the boot, but other plug-in hybrids I’ve driven do a better job of providing a storage box for the cable that’s out of the way of your regular cargo.
The gesture control tailgate works with a foot swish under the rear of the car and the proximity key means you can lock and unlock the vehicle by touching the door handle.
The cargo area is filled with hooks for bags and a lift-up divider to hold items in place.
Four-zone climate control, four USB ports (two in the front and two in the second row) dark tinted rear windows and sun blinds top off what is a very practical, family SUV.
My family is small – there’s just three of us – and so the XC90 was more than what we needed. That said, we found a way to fill it with holiday gear, shopping, even a mini trampoline.
There are two V-Class models you can buy; this newly added V220d variant, at $74,990, or the high-spec V250d Avantgarde, which is listed at $87,200.
That’s a pretty huge difference, especially considering you get plenty of equipment in the lower-spec version. To get a better understanding, let’s list off what’s standard, and what you get if you fork out the extra $12,210 for the top model.
The V220d has a 7.0-inch media screen with Garmin maps, dual USB ports, Bluetooth phone and audio streaming, auto headlights and wipers, DAB+ digital radio, CD, auxiliary and SD input, electric parking brake, electric front-seat adjustment with memory settings, cruise control, colour driver information screen with digital speedometer, black leather trim and sports pedals.
There’s three-zone climate control and velour floor mats up front, too, while parking moves are made easy with the brand’s Active Parking Assist system, which can semi-autonomously park the van for you. Other niceties include front and rear parking sensors, a reversing camera, dark tinted rear glass, heated/folding/auto-dimming side mirrors, and electric side doors and tailgate (with opening glass section).
Stepping up to the V250d sees the addition of a 15-speaker Burmester sound system, ambient lighting (three colours), a higher-resolution 8.0-inch media screen with integrated Wi-Fi hotspot and online access and navigation with live traffic updates, a 360-degree surround-view camera, adaptive cruise control, illuminated door sills in stainless steel, a rear parcel shelf, 18-inch alloy wheels, anodised roof rails, a body kit, chrome exterior trimming, LED adaptive headlights with automated high-beam and LED daytime running lights, and tyre-pressure monitoring.
There’s some separation between the two in terms of engines as well – see below for more detail on that.
And for a little bit of context, there are no other luxury-branded people-movers out there. Buyers may consider alternatives like the Volkswagen Multivan Executive at $83,390 (wait, how much?), but in all honesty, if you can forego the badge and just want space for your money, the Kia Carnival Platinum ($61,290) offers a considerably better value equation.
The car we tested had the optional roof rails ($649) and parking system with surround-view camera ($616) fitted, and was an eight-seat model rather than a seven-seater, which adds $1346 to the price.
The XC90 Recharge lists for $114,990 making it the most expensive grade in the XC90 range.
Still, the value is excellent considering the number of features which come standard.
The 12.3-inch digital instrument cluster standard, so is the nine-inch vertical centre display for media and climate control, there’s also sat nav, a Bowers and Wilkins 19-speaker stereo, wireless phone-charging, four-zone climate control, power-adjustable front seats, proximity key with auto tailgate and LED headlights.
My test car was fitted with options such as the Nappa Leather perforated and ventilated seats in Charcoal ($2950), the Climate pack which adds heated rear seats and a heated steering wheel ($600), power folding headrests in the rear ($275) and Thunder Grey metallic paint ($1900).
Even at a grand total (before on-road costs) of $120,715 I think this is still good value.
Both the V220d and V250d are powered by 2.1-litre turbo diesel engines, but in differing states of tune.
The V220d has 120kW of power and 380Nm of torque, while the V250d pumps out 140kW and 440Nm. Those figures are decent given the capacity of the engine, and to help keep fuel use down it has stop-start, sadly it’s a bit grumbly and overactive.
Both run seven-speed automatic transmissions and are rear-wheel drive. The Benz vans have strong towing capability, with an unbraked towing capacity of 750kg, while it can deal with braked trailers up to 2500kg.
The XC90 Recharge (Volvo calls it this, so for simplicity let's do it, too) is an all-wheel drive SUV with a 2.0-litre four-cylinder supercharged and turbo-charged engine, producing 246kW and 440Nm, plus an electric motor which adds 65kW and 240Nm.
Shifting gears is an eight-speed automatic and acceleration is rapid at 5.5 seconds for the 0-100km/h sprint.
All XC90s have a 2400kg braked towing capacity.
The 11.6kWh lithium ion battery is located under the floor in a tunnel which runs down the centre of the car covered by the centre console and hump in the footwell of the second row.
If you didn’t realise, this is the type of hybrid you need to plug into a power source to charge the batteries. A power point is fine but a wall unit is faster. If you don’t plug in, the battery will only get tiny whiff of charge from the regenerative braking and that won’t be enough to put a tiny dent in your fuel consumption.
Mercedes-Benz claims that over a mix of urban and highway driving, the V-Class will return 6.3 litres per 100km, no matter whether you choose the V220d or the V250d – which is pretty good given the thing is long (5140mm), wide (1928mm) and relatively heavy (almost two tonnes).
Over a lengthy drive in the V220d – some of it on a twisty mountain road, some in stop-start traffic, most on the freeway – I managed 7.2L/100km. This will rise with added bodies, but not by much.
Volvo says that after a combination of urban and open roads the XC 90 Recharge should use 2.1L/100km. That’s incredible - we’re talking about a five-metre long, 2.2-tonne, seven-seat SUV here.
In my testing the fuel economy varied greatly depending on how and where I drove the XC90.
There was a week where I only drove up to 15km a day doing the day care drop-offs, the shopping, popping into work in the CBD, but all within 10km of my home. With 35km of electric range I found that I only had to charge the XC90 every second day to keep it topped up to full and, according to the trip computer, after 55km of travel I was using 1.9L/100km.
I recharged using the outdoor power point in my driveway and using this method would take just less than five hours to fully charge the battery from empty. A wall unit or fast charger will top the battery up much quicker.
The charging cable is long at more than 3m, and the flap on the XC90 is located on the front left wheel guard.
If you don’t have a way of charging the XC90 regularly then fuel consumption will go up, obviously.
This happened when our family took a break down the coast and the holiday house we stayed at didn’t have a power point within reach. So, while we had been charging the car regularly in the week beforehand with a few long trips thrown in on motorways, for the four days we were away I didn’t plug it in at all.
After 598.4km I filled it back to full at the petrol pump with 46.13 litres of premium unleaded. That comes to 7.7L/100km, which is still great fuel economy given that the last 200km would have been without charging.
The lesson is the XC90 Recharge is most fuel efficient on short suburban and city trips with daily or every second-day charging.
A larger capacity battery would add more range and make this plug-in hybrid SUV better suited to people who live further out of the city and do more motorway miles.
My drive saw me chauffeur my partner and our dog down to Cooma, where we then took my parents down the coast. We put the V-Class’s flexible seating to the test, as we had to buy a massive bathtub and bring it back with us. This proved that, although this thing is a luxury van, it can also be a hugely practical delivery van.
The comfort on offer was perhaps the biggest advantage for my passengers – with superb suspension composure, ride comfort and body control, the V-Class is like a big boxy limousine.
It won’t set your heart racing in corners as there’s quite a lot of body roll to contend with, but the steering is direct and very nicely weighted, making for easy progress whether you’re piloting it down a mountain pass or dealing with roundabouts or parking lots. The turning circle is small, which in turn makes the van feel smaller than it actually is.
The brakes can feel a little numb underfoot, meaning you might find yourself pushing a little harder on the pedal than you think you ought to. The response is good, though, even with weight on board.
The extra, effortless grunt of the V250d would be advantageous.
What was a little surprising was a lack of torque at higher speeds for overtaking moves. On a slightly sloping country back road with four adults on board, I expected there to be well and truly enough for a quick overtaking move – but the drivetrain didn’t quite have the grunt to get the job done. At least, not in the Comfort drive mode.
By using the ‘Dynamic’ drive selector and choosing Sport mode, there was extra push on offer – the gearing changed, and so did the throttle response – and that made overtaking moves a little easier. But still, the extra, effortless grunt of the V250d would be advantageous, and I know I wouldn’t like having to play with the drive-mode switch every time I overtook. Just leave it in Sport mode? You’ll pay the price on fuel use.
Around town the seven-speed auto went about its job really well, offering smooth shifts in all situations. The transmission can clunk when you engage park or shift to reverse, though, which isn’t overly premium, and there is some turbo lag that you’ll have to remember when you prepare to take off from traffic lights. Another thing that didn’t necessarily persuade my passengers of the premiumness on offer was the fact that the kerbside door leaked when it was raining. Not good.
We put more than 700km on the clock of the XC90 Recharge during the three weeks it stayed with my family, covering a lot of motorway miles, country roads and a stack of urban usage, too.
Now without sounding like one of the haters who hated on me the last time I test-drove a Volvo hybrid, you will need to charge the XC90 Recharge all the time if you want to get not only the best fuel economy, but also the best performance from the SUV, too.
There’s the extra oomph from the motor, when you have enough charge in the ‘tank’ but also the serene and smooth pleasure of driving in electric mode on city and urban trips.
That tranquil electric driving experience feels kind of at odds with a large SUV at first, but having now tested a few big family plug-in hybrids and EVs I can tell you it’s a more enjoyable one.
Movement is not only smooth, but the electric grunt provides a feeling of control with an instant response which I found reassuring in traffic and at intersections.
The transition from electric motor to petrol engine is almost seamless. Volvo and Toyota are only a couple of the few brands which seemed to have achieved this.
The XC90 is large and that presented a challenge when trying to pilot it into my narrow driveaway and in car parks, but light, accurate steering and excellent visibility with large windows and cameras galore helped there.
The auto parking feature works well even on the higgledy-piggledy streets in my neighbourhood.
Topping off an effortless driving experience is air suspension which provides a cushioned and composed ride, with great body control all while wearing those 22-inch wheels and low-profile rubber.
The V-Class has been awarded the highest possible ANCAP crash test score of five stars – it achieved that in 2014, based on a EuroNCAP score that was put through local screening.
It has plenty of safety kit to keep your mind at ease – whether you’re a driver or passenger.
There are six airbags, including full-length curtain coverage, and the V-Class has a reversing camera with dynamic guide lines, an adaptive electronic stability control system (ESP) with load sensitivity and cross-wind assist, rollover mitigation, trailer-sway control (when fitted with a genuine Benz towbar), hill-hold assist, flashing brake lights under emergency braking and driver-drowsiness detection.
There are other handy features, including auto headlights and rain-sensing wipers, auto-dimming interior and exterior mirrors, forward collision warning (not AEB), blind-spot monitoring, lane-keeping assist (but not with steering intervention).
You’ve got spend up to the V250d to get the adaptive cruise control system, but there’s still no AEB on that variant.
Volvo has for decades been a pioneer of safety systems to such an extreme that people used to make fun of the brand for being overly cautious. Well, take it from this helicopter parent: there’s no such thing as being overly cautious! Besides, these days all car brands are striving to offer advanced safety systems which the XC90 has had for years. Yep, safety is cool now. Which makes Volvo the Kanye of car brands.
Coming standard on the XC90 Recharge is AEB which works at city speeds to brake for pedestrians, cyclists, vehicles and even large animals.
There’s also lane keeping assistance, blind spot warning, cross traffic alert with braking (front and rear).
Steering support provides assistance during at evasive manoeuvre at speeds between 50 and 100km/h.
Curtain airbags cover all three rows and for child seats there are two ISOFIX mounts and three top tether anchor points in the second row. Note, there are no mounts or points for child seats in the third row.
A space-saver spare is under the boot floor.
The XC90 was given the maximum five-star ANCAP rating when it tested in 2015.
Mercedes-Benz Vans backs the V-Class with a three-year/200,000km warranty plan, which is good.
The company has also introduced a new capped-price servicing plan for the V-Class, with maintenance due every 12 months or 25,000km, whichever occurs first. The fact the distance intervals are so far apart could be a bonus for business operators, but the costs are high: the first service costs $556, then the following two visits will set you back $1112 each time. Yikes.
A longer capped-price plan with lower prices would make this van a lot more attractive to business owners. A Kia Carnival could make a lot of sense in that regard, too – even business operators get a seven-year/150,000km warranty with a seven-year/105,000km capped-price plan, and the same cover for roadside assist.
The XC90 is covered by a five-year, unlimited kilometre warranty. Two service plans are offered: three years for $1500 and five years for $2500.