Mercedes-Benz X250 vs Mercedes-Benz X350

What's the difference?

The X was an opportunistic shot at a market segment new to Benz. With even apprentices able to afford to buy a well-specced Hilux, it's become harder to separate the foreman from the kids. I, like Mercedes, thought this would be the boss's car. Mercedes saw the gap and went for it, thinking it could grab sales from top end utes from VW, Toyota and Ford, while maybe saving a few folks from buying a RAM or an F150.

The problem is, the target market knows its utes. And in a rough-and-tumble workplace, the perception is that if you've spent up big on this Merc, you've actually just paid too much for a Nissan Navara. Still, like those flawed movies I enjoy, the X-Class is a fine thing - and I don't blame Mercedes for trying. It just costs too much, and yet isn't Mercedes enough to justify that price.

The V6 X-Class is nice enough to drive on-road and it’s effective enough off-road, but it’s let down by its less-than-impressive interior and those elements combined certainly do not justify such a high price-tag.

Sure, its safety gear is top-notch but the X-Class, even in this V6 guise, feels like a lacklustre attempt at ute greatness, rather than a real effort. 

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Despite being a Japanese ute in drag, the X-Class isn't immediately rumbled as resembling a Nissan, which certainly should count in its favour. Everyone who asked about it had little idea it wasn't a Daimler from the ground up, until you pointed out various details. Up here in the higher reaches, it's a really quality-looking thing, with beautiful paint and enough differentiation to make it look like a Merc. The headlights do seem a tad small next to the rest of the Mercedes range, but the whopping great three-pointed star in the grille leaves no one in doubt. 

It's fairly tasteful in silver, too, and with a few carefully chosen options it looks pretty tough.

Once you're inside you see where it starts to get confused about itself. The hard, scratchy plastic dash pokes out from behind a huge slab of metallic trim. The centre console is clearly a brother from another mother, as is the overall dash layout. The cabin lacks the thoughtfulness and quality of a Mercedes design - you can't just slap on those signature air vents and expect to get away with it. Every piece that comes from Mercedes appears glued on, and it's jarring. 

This might have been less of an issue if the car was significantly cheaper and not likely to be purchased by people who are familiar with the brand.

From the outside, the X-Class looks pretty impressive – it’s chunky and blocky and has a real tough-truck presence.

As mentioned, a fair few of the cool exterior touches are actually paid-for options, and our tester was loaded with these extras and, as a result, looked like a work-or-play ready luxury workhorse.

So, it looks pretty good but, as always, looks can be deceiving and the interior is a very different story.

I really can't imagine how anyone signed off on the most annoying features of the X. Front-seat passengers get a solitary, shallow cupholder (the second one is unusable), and big door bins that could hold a bottle if you didn't mind it getting smashed from sliding around (they're unlined), and nowhere to put your phone. Like, nowhere, except maybe the glove box. Even the centre console bin is shallow and not much good for anything, apart from as an armrest.

The front seats are reasonably comfortable but the rears are way too high (in the name of a better view) and rammed hard against the rear bulkhead. The rear doors are also pretty narrow, so entry and egress can be a bit of a challenge if you're large or toddler small. Once you're in the seats, legroom is limited and headroom marginal. At least you get air-conditioning vents, but you don't get an armrest in the rear. On a nearly $80,000 ute. Even the dark-ages Colorado has one of those.

Anyway, that's enough said about the interior flaws.

The tray is a big boy, but it's worth knowing that the roller cover does rob a bit of space, as it does on any ute. The optional tray liner looks good and with Mercedes-Benz stamped in it, reminds you again what you've got. All told, it's 1581mm long, 1560mm wide (1215mm between the wheelarches) and you can load up nearly a tonne of people and things into the X350. You can also tow a massive 3500kg braked and still be able to carry a payload of 490kg. Gross vehicle mass is 3250kg (tare is 2190kg).

I’m not a snob about interiors but if I spent almost $90 grand on a ute I’d expect it to have a very high level of fit and finish inside, plenty of storage options and an overall premium feeling inside.

That’s sorely lacking in here.

From the many hard-plastic surfaces, fake leather, brushed-aluminium sections and sort of half-hearted attempts at three-pointed star styling – such as the vents – no part of the interior looks or feels anything like the premium quality you’d expect to find in a Mercedes-Benz.

As for equipment inside, you get the 7.0-inch floating touchscreen and a few other bits and pieces but there are some glaring omissions: you don’t get a reach-adjustable steering wheel, heated seats, or real leather (our tester has the optional black leather seats fitted at a cost of $1750), you don’t get much in the way of storage anywhere, and you don’t get Apple CarPlay or Android Auto – you don’t even get a driver-side grab handle. All of those sort of mod cons, you get in a ute that costs much less than this X-Class. 

Room and comfort inside is adequate but a long way from unreal for something so pricey.

Driving position is nice, with plenty of vision all-round, but everyone's seats could do with a bit more cushioning and length in the base.

In the grand tradition of all utes, the rear seat is really the realm of young children and, at a stretch, smaller adults, especially for longer trips in the saddle. 

Storage is minimal in the back seat – you don’t even get a drop-down arm-rest with cup-holder.

The 350d Power ($79,415 plus on-road costs*) is the top-spec variant in a two-variant V6 X-Class range; the other variant is the Progressive, which starts from $73,270 plus on-road costs.

Our tester has a 3.0-litre six-cylinder diesel engine a seven-speed automatic transmission and permanent all-wheel drive system – all from Benz. All of those certainly make a refreshing change from the Navara-based four-cylinder model that preceded this X-Class. (Price as tested is $88,618, including GST plus on-roads.)

Standard gear includes steering-wheel paddle shifters, 19-inch alloy wheels (our tester had the optional 18-inch rim design, part of the $1990 Style Pack), body-coloured exterior parts with chrome accents, fog-lamps, dusk-sensing LED High Performance headlamps, ARTICO/DINAMICA seat upholstery, ARTICO dash and door sill covering with contrast stitching, Electric front seats with lumbar support, front foot-well, vanity and door illumination lamps, dashboard trim in aluminium and black roof liner and more.

Safety gear includes seven airbags, AEB, tyre-pressure-monitoring system, Active Lane Keeping Assist, Hill Start Assist, 360 degree surround-view camera, i-Size child seat anchorages and more.

The roof rails and side steps add to the X-Class’s commanding appearance, but those are part of the optional $1990 Style Pack, they are not standard.

The silver styling bar ($1551) and the tray liner ($899) also look cool– but they’re optional extras.

The X350d has something very Mercedes about it - the engine and transmission package. With 3.5-litres of turbo-diesel V6, you get 190kW at 3400rpm and a thumping 550Nm between 1400 and 3200rpm. These kind of figures at least put it up there with the brawnier VW Amarok.

Feeding the power to all four wheels is Mercedes' own seven-speed automatic. A centre diff apportions power front to rear and you have a choice of three modes - automatic, high range and low-range.

The V6 350d Power V6 has a Benz-built 3.0-litre diesel engine (190kW at 3400rpm and 550Nm at 1400rpm-3200rpm), matched to a Benz-built seven-speed auto. It’s a mostly smooth combination and any perceived throttle or turbo lag can be swiftly overcome through switching to one of the more sporty of the five driving modes – one of which is actually called Sport – and making judicious use of the steering-wheel-mounted paddle shifters. The other driving modes are Comfort, Eco, Manual and Off Road and all are designed to adjust throttle input, gear changes and shift times to suit the terrain.

This X-Class has Benz’s 4Matic full-time 4WD system with 4MAT (40:60 torque split for daily driving), 4H (the X-Class’s high range, with 30:70 torque split for looser surfaces) and 4L (aka low range with a 50:50 torque split to suit low-speed 4WDing). The driver uses a simple dial – unfortunately tucked away low down, almost hidden, on the centre console – to switch between these modes.

The X350d did pretty well in the week I had it - the official figure of 8.8L/100km was never going to happen but with a long motorway run to the Blue Mountains and the rest bashing about town, the 10.5L/100km I did achieve without trying was not bad at all. The 80-litre tank should give you a decent range of 750km, or thereabouts.

Fuel consumption is listed as 8.8L/100km (combined). 

We recorded 10.9L/100km on test and that included plenty of low-speed 4WDing. 

The V6 X-Class has a 80-litre fuel tank. 

One of the weirder things to make it into the X-Class is the world's second most irritating column stalk, which is asked to pack in indicators, headlights and wipers. Thankfully, the world's most irritating column stalk, the Mercedes automatic shifter, wasn't inflicted on the X-Class. But the obvious problem is the key, which clearly isn't a Mercedes unit - even the star is ill-fitting and will probably fall off after a while. This is not a premium experience.

Thankfully, the big turbo-diesel wipes away a lot of the complaints about this car not being Mercedes enough. Brawny and super quiet (twin balance shafts will do that), the X is a very easy car to live with. While not especially lively, it's easygoing in the city and very refined.

On the open road it cruises almost silently and the ride is way above what you might expect from an unloaded tradie-mobile. It doesn't feel as high as some utes, which makes it feel a bit more car-like, and will no doubt appeal to some who might have to swap in and out of a traditional SUV and into the X, for whatever reason.

It is by far the most civilised ute I've ever driven and was worlds away from the Colorado I drove last week, to the point where I could almost - almost - see a justification for the unbelievably hefty price tag.

Credit for the refined ride and handling goes to the coil-spring rear end, much maligned in some quarters. While that style of suspension is not the ultimate in load-lugging, it's way more comfortable for passengers and, given the likely buyer profile, probably more agreeable than a cart-sprung rear-end.

I would cheerfully drive long distances in the X and it feels like it could go anywhere.

Well, this is where the news gets a little bit better.

The V6 is a much better fit for the X-Class than the four-cylinder and it works well with the seven-speed auto, punching the more-than-2190kg ute along – although there is, at times, a substantial delay between foot down and go-time but, as mentioned earlier, that can be overcome by switching to Sport and using the paddle shifters.

It does sit nicely on the road, and ride and handling are generally okay with the X-Class only infrequently revealing some of the skips and jitters you’d expect of an unladen ute.

The coil-spring suspension tends to yield a spongy, comfortable ride rather than the too-firm ride of a ute, especially those of the leaf-spring variety, with nothing onboard.

Steering is pretty sharp and, despite its bulk, the X-Class is reasonably easy to manoeuvre for its size on- and off-road. It has a 12.8m turning circle.

A big plus in the X-Class’s favour is its class-leading suite of active safety tech including AEB, lane keeping assist, as well as that 360-degree view camera and more.

It has seven airbags, and a five-star ANCAP rating.

Mercedes offers a three year/200,000km warranty for the X, which isn't too bad. It also throws in roadside assist for the duration. Also worthy are the 12 month/20,000km service intervals. 

A basic capped-price service scheme will hit you for $1950 (pre-paid) or $2,555 if you pay when you front up for each of the three services covered. The servicing isn't super-cheap, as you can see, but at least you know what you're up for.

A three-year/200,00km warranty applies to this ute. Service intervals are up to one year/20,000km.