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French manufacturer Peugeot is at the cutting edge of electric commercial vans in Australia, having introduced its E-Partner small van (under 2.5-tonnes GVM) in 2023 before recently adding its new E-Expert in the popular mid-size segment (2.5 to 3.5-tonne GVM).
We recently spent a working week aboard the E-Expert to see if it has what it takes to provide a genuine zero-tailpipe-emissions alternative to Toyota’s dominant diesel-only HiAce.
Did you know SsangYong translates to ‘Double Dragon’?
How friggin’ cool is that? Far cooler, at least, than the Korean brand’s history, which the word ‘tumultuous’ barely begins to cover.
After years of ownership woes and a near-bankruptcy, the brand came out the other side with enough stability to field a range of new vehicles, courtesy of its ambitious new owners - Indian giant Mahindra & Mahindra.
The Tivoli small SUV is the first car to launch under the new, cashed-up leadership and when it landed in Korea in 2015 it was solely responsible for the ‘Double Dragon’ brand turning its first profit in nine years.
Fast forward a few years, and a re-booted SsangYong is again confident enough to enter the Australian market, with a four-pronged, all-new SUV assault.
So, does the Tivoli have what it takes to break into our highly competitive small-SUV scene and help SsangYong pull a miraculous Korean turn-around, a-la-Hyundai?
I spent a week in the mid-spec Tivoli ELX diesel to find out.
The driving comfort and competent load-carrying ability of the E-Expert in a daily short-haul working role would be well suited to both tradies and fleets, if equipped with the convenience of back-to-base overnight charging at home or depot. However, its zero-tailpipe-emissions technology comes at a high price, requiring careful cost-benefit analysis by potential buyers.
I was asked the critical question while I had the Tivoli ELX on test – “Do you think people will buy this car?” After some time in thought, my answer was – “Not many… yet.”
Those who can look past the brand perceptions are getting an SUV which is damn near as good as anything on the market – and likely cheaper to run.
To that, you can say a lot of things: If only it cost slightly less. If only its rear was better looking. If only it had a five-star safety rating.
But here it is – the fact that the Tivoli can even hold a candle to its slick, finely tuned competition says a lot. The Double Dragon is back, and if it can afford to stick around for a while, perhaps it will stand a chance of putting the big players on notice.
Externally the E-Expert adopts the new look of the Peugeot light commercial range, featuring an elaborate grille design with the brand’s equally new emblem proudly displayed at its centre.
The three-seater cabin design has also been upgraded, with Peugeot claiming extensive revision of the driving position for greater comfort (see Practicality).
The E-Expert rides on a 3275mm wheelbase with 12.4-metre turning circle and combines MacPherson strut front suspension with semi-trailing arm/coil-spring rear suspension, rack and pinion steering with electric power-assistance and four-wheel disc brakes.
Its 1948mm height ensures it can easily access height-restricted areas like underground loading docks and multi-storey car parks.
SsangYong is hardly a brand known for its consistent or good-looking design. In the past, the brand has floundered between the squared-off lines of the Musso and the unresolved bulbous curves of the last-gen Korando.
The brand’s re-launch has finally brought it up to speed, with every car across its range featuring a consistent design language. It’s improved out of sight, but still isn’t without its flaws.
Up front, there’s an angry-looking, squared-off horizontally slotted grille, with angles galore wrapping around the small SUV’s sides.
The angles continue up the A-pillar and across the roof for a squared-off, European-influenced roofline.
Then, around the back things get… strange. A pronounced curvy ridge makes its way over the rear wheels and into a rounded-out boot. It seems at odds with the angular rear glass and lower garnish.
There’s just way too much going on around the back; it’s overly styled. The chintzy chrome finish around the lower reflectors doesn’t help, nor do the big round SsangYong badge and bold ‘T I V O L I’ typeface.
The 16-inch alloys on the EX and ELX grade are a simple 10-spoke matte-silver. They’re nothing special, but at least they're easy to clean.
Inside, things are also mixed. There’s plenty of good and bad. The seats are clad in a robust cloth with plenty of sponge for comfort, and there are sensibly placed soft surfaces in the doors and on the centre console for your elbows.
The dash has an aesthetically pleasing symmetrical theme to it and is finished mostly in decent plastics. The 7.0-inch media screen is pretty good, too, but the rest of the centre stack is a bit nasty and old fashioned.
There’s the mix of gloss plastic and silver surfaces, a giant climate control dial and the so-so buttons that litter its surface. It reminds me of Korean car designs past, like the Holden (Daewoo) Captiva and generations-old Hyundais. Credit where credit is due, though - it all feels much better built.
I’m actually a big fan of the Tivoli’s steering wheel, it has a ridged, chunky shape and is finished in a pleasing artificial-leather material. The function stalks behind it are solid, with rotary dials on them to control lights and wipers. As the primary touch-points for the driver it’s neat that they have a unique, SsangYong personality to them.
A highlight of the E-Expert’s design is its conspicuously low published tare (unladen) weight of only 2052kg, which is considerably lighter than not only its LDV eDeliver 7 LWB Low Roof rival at 2365kg but also the segment-leading diesel HiAce (in LWB Auto Barn-Door spec) at 2245kg.
This figure is largely the result of weight-saving chassis technology, given that its diesel Expert equivalent’s tare weight is an athletic 1698kg. As a result, given the E-Expert’s 3053kg GVM, it has a substantial 1001kg payload rating, so it’s a genuine one-tonner.
It’s also rated to tow up to 1000kg of braked trailer, but given Peugeot does not publish a GCM (or how much it can legally carry and tow at the same time) we can't confirm how much payload it can carry while towing its maximum trailer weight.
The cargo bay, which with the standard bulkhead/cargo barrier has a competitive 6.1 cubic metres of load volume, is accessed through sliding doors on each side with 935mm openings or from the rear through symmetrical barn-doors with 180-degree opening to enhance forklift and loading dock access.
The cargo bay offers 2780mm of floor length and 1628mm width, which combined with 1258mm between the rear wheel-housings means it can carry two standard Aussie pallets, or up to three Euro pallets, secured with a choice of eight load-anchorage points.
The cargo bay floor length partially extends to more than 4.0 metres by opening the load-through flap at the lower left-hand side of the bulkhead and raising the outer passenger seat-base into its vertical storage position.
This allows long lengths of timber, copper/PVC pipe, carpet/lino rolls etc to slide through and be carried internally. There’s also an additional load-anchorage point in the passenger footwell. Overall, this is a practical design feature.
The bulkhead window is protected by a sturdy mesh guard, the cargo bay doors and walls are lined to mid-height and internal lighting is provided front and rear.
A tough liner to protect the load floor from scrapes and dents is not included as standard equipment, but is available as an accessory.
The cabin can seat up to three occupants with a combination of a driver’s bucket seat and two-passenger bench seat. All seats are trimmed in two-tone ‘Mica Grey' fabric and equipped with full lap-sash seatbelts.
Although this cabin design offers wide door access and good comfort for the driver and outer passenger, the centre passenger is compromised by the large central-dash protrusion that houses the gear-selection and drive-mode controls.
The only option for those seated in the middle is to position both legs on the passenger side of this protrusion, which ensures their feet intrude into the outer passenger footwell. So, trips with two passengers should only be short ones.
Another criticism is the lack of hinge detents or struts to hold the rear barn-doors open in their 180-degree positions, given that a gust of wind when loading/unloading can slam them shut with potential injury for the operator (we reckon lock-open devices should be mandatory for all vans equipped with barn-doors).
The cabin includes two tiers of storage in each front door, comprising a slender shelf at mid-height for small items and a large-bottle holder and big storage bin at the base for larger items.
On top of the dash-pad are a small-bottle/cupholder on each side and a large clamshell-lidded compartment in the centre. There’s also a glove box with another open storage compartment below, while the centre console offers a smartphone cradle.
The centre seat’s base-cushion, which is hinged at the front, can be tilted forward to reveal a deep compartment below that’s lined with insulating polystyrene foam to keep small items of food and/or drink hot or cold.
The centre seat’s backrest can also fold forward and flat to reveal a mobile office space, with a small desk that can be rotated to provide a comfortable working angle. It also has a shallow tray for holding pens etc and an elastic strap to hold documents in place.
The Tivoli might be a small SUV but it has a cavernous cabin. It’s seriously impressive and rivals some of the best players in this segment, like the Honda HR-V.
The front seat offers huge amounts of headroom, leagues of legroom, great space for your arms on either side and a fully telescopically adjustable steering wheel.
Storage is comprised of a shallow trench under the climate-control stack, decently sized cupholders in the centre console and doors, as well as a deep console box and a glovebox, which seems to disappear forever into the dash.
There’s also a rather odd trench cut out of the dash above the console box. It’s ridged and has a rubbery surface but seems useless for storing things, which will simply topple out when you accelerate.
As previously mentioned, there are comfortable surfaces for resting your elbows on for front occupants.
Room for back-seat dwellers is also excellent, with awesome legroom for the segment and leagues of airspace even for taller folk. There are the same padded elbow-rests in the doors and deep cupholders, but no air-conditioning vents or USB ports.
There are also weird elastic ropes on the back of the front seats for storing things (with mixed success) and a pull-down armrest.
The boot is rated at 423-litres (VDA), which is deceptively large (size-wise not far off the HR-V’s 437-litre space). The problem here is the shape of the boot itself. It’s deep from the floor to the retractable screen, and SsangYong says it will hold three golf bags, but it’s the narrow width and length which limit its potential.
I found it awkward to move some odd-shaped objects, like a heater and some boxes, and the high entry-point to the bootlid makes things a little difficult when moving heavier items.
Our ELX has significantly more room thanks to a space-saver spare under the boot floor. The Ultimate, which sits above has a full-size spare, further limiting boot space.
There are the same odd elastic ropes in the edges of the boot wall for smaller loose objects or cables.
Our test vehicle, to use its full name, is the E-Expert Pro Long Auto. It’s available only as a long wheelbase variant with single electric motor, 75kWh battery and single-speed automatic transmission for a list price of $79,990.
That’s $18K more than LDV’s eDeliver 7 LWB Low Roof electric rival and more than $29K dearer than both its diesel Expert equivalent and Toyota’s LWB Auto Barn-Door HiAce.
Our example is also finished in 'Titanium Grey' metallic paint ($690 option) which pushes the list price over $80K.
Standard equipment on our test vehicle includes 16-inch steel wheels with black hubcaps, 215/65 Michelin tyres and a full-size spare.
There’s also a solid bulkhead between cabin and cargo bay with load-through flap (see Practicality), front/rear parking sensors, daytime running lights, a 180-degree reversing camera, demister/wiper on each rear barn-door, a Mode 3/Type 2 charging cable in a Peugeot storage bag and more.
Inside are two USB ports and two 12-volt sockets plus an electric parking brake, dual-zone climate control, heated steering wheel with multi-function controls, heated driver’s seat and a 10-inch digital driver’s display.
There’s also a 10-inch central touchscreen to control the four-speaker multimedia system which includes voice recognition, digital radio and wireless Apple/Android connectivity.
If SsangYong wants to roar back onto the market and challenge people’s perceptions of the brand, it’ll first need to get them in the door. After all, this low-ball strategy worked for Hyundai and Kia, who infiltrated Australia with models like the Excel and Rio, which offered all the features of more established brands at a cut price.
The challenge is not tarnishing your brand while you’re at it. Has SsangYong pulled it off with the Tivoli?
Our ELX is the mid-spec car, sitting above the entry-level EX and below the all-wheel-drive and diesel-only Ultimate.
The $29,990 ticket price for our front-wheel-drive diesel would be about right if the Tivoli was from any mainstream brand. For roughly the same money you can get a top-spec Mitsubishi ASX Exceed ($30,990), Honda HR-V RS ($31,990), fellow Korean Hyundai Kona Elite ($29,500), or a diesel-powered Mazda CX-3 Maxx Sport ($29,990).
Oh, and despite it looking quite large in the pictures, the Tivoli is most definitely a small SUV, being narrower than a Hyundai Kona and not as long as a CX-3.
Feature-wise, our ELX gets 16-inch alloy wheels, a 7-inch multimedia touchscreen with Apple CarPlay and Android Auto support, front & rear parking sensors with reversing camera, auto-dimming rear-view mirror, leather trim on the steering wheel, standard faire cloth seats (which weirdly remind me of Hyundai’s seats from about a generation ago), roof-rails, luggage screen in the boot, dual-zone climate control, privacy glass and halogen headlamps with LED DRLs.
Not bad. The safety offering is not only good but available across the range, so check the Safety section of this review out for more on that.
Missing at this price are leather trim (available on the Kona Elite and ASX), active cruise, LED front lighting and powered front seats. It’s not crazy value, but it’s also not bad at $29,990.
The E-Expert’s single electric motor, which drives the front wheels through a single-speed automatic transmission, produces 100kW of power and 260Nm of torque. It also offers three grades of regenerative braking/battery charge replenishment, using paddle-shifters on the steering wheel.
Our Tivoli is powered by a 1.6-litre four-cylinder turbo diesel engine producing 84kW and 300Nm of torque.
That seems a little low on the power front compared to petrol competitors, but the strong torque figure available from an almost instantaneous 1500rpm gives this engine a solid amount of get up and go.
If you aren’t opposed to diesel, I would strongly suggest this engine over its underpowered 1.6-litre petrol equivalent, as it has almost twice the available torque.
It might seem risky for SsangYong to be offering diesel in a segment where the fuel type is unpopular, but it makes sense from a global supply point of view, as diesel is largely the fuel of choice in the Tivoli’s home country of South Korea.
The ELX is front-wheel drive and can only be had with a six-speed torque converter auto transmission manufactured by Aisin.
Peugeot claims an official WLTP driving range of up to 330km from its 75kWh lithium-ion battery, which is mounted in a cradle beneath the load floor to maintain the same cargo bay load volume as its diesel sibling.
Our test vehicle was fully charged on collection and we drove 214km on that single charge, of which 50km was hauling a near-maximum payload on our city/suburban test route. We also switched between the three drive modes, but most driving was done in 'Normal' mode.
At the completion of our test, the dash readout was claiming average energy consumption of 25kWh/100km. So, based on these figures, a ‘real world’ driving range of up to 300km is credible, with potentially more using 'Eco' mode exclusively.
Peugeot claims the E-Expert can be charged from 0-100 per cent using a three-phase (11kW) wall-box in about 7.5 hours, or 0-80 per cent in 45 minutes using (100kW) DC quick-charge facilities.
Over my week of mainly urban driving I scored a fuel-consumption figure of 7.8L/100km against a claimed urban figure of 7.4L/100km which is not too bad, but also not stellar.
The official claimed/combined usage figure is at a bold-sounding 5.5L/100km.
The Tivoli has a 47-litre fuel tank.
Thanks to adjustable lumbar support, a height/reach adjustable steering wheel with flat lower rim to allow extra torso/legroom and a decent-sized left footrest, it’s easy to find a comfortable driving position. The door mirrors, although smaller than some rivals, are adequate given their active blind-spot monitoring assistance.
The steering feel is responsive and nicely weighted, combined with sure-footed handling and supple unladen ride quality from its four-coil suspension.
It provides smooth and near-silent performance at speeds up to 80km/h, with tyre and wind noise becoming more intrusive at highway speeds. We drove most of the test in 'Normal' drive mode, which provides more than adequate city and suburban performance given the E-Expert’s relatively light kerb weight.
The energy-saving Eco mode causes a noticeable drop in response, as you’d expect. The 'Power' setting has the opposite effect, using more energy but producing improved acceleration even with a heavy load on board.
Adjustment of regenerative braking ('Low'/'Mid'/'High') using the steering wheel paddles produces noticeable differences in retardation across the three modes. In High mode, the effect is strong enough to require minimal use of the brake pedal.
To test its GVM rating we forklifted 770kg into the cargo bay, which combined with our two-man crew equalled a payload of 950kg which was only 50kg under its one-tonne limit.
Even so, the coil-spring rear suspension only compressed 40mm under this load, leaving more than 30mm of static bump-stop clearance that ensured no sharp bottoming-out over bumps.
On our congested 50km city/suburban test route, where mid-sized electric vans would typically operate, it handled this load with considerable ease in Normal mode with no requirement to use the Power setting.
The extra weight had a minimal effect on handling and braking response, with the E-Expert proving to be a competent load-hauler within its driving range.
Our only criticism is the positioning of the centre seat’s large headrest, which even when fully lowered blocks a large portion of the central mirror’s view through the bulkhead window and rear doors. As a result, we removed it and stored it away when not carrying a centre passenger.
We never recommend that you drive blindfolded, but if you could and you drove the Tivoli, I honestly believe you’d have trouble telling it apart from any other small SUV on sale today.
The diesel engine feels strong from the get-go and pushes the 1390kg SUV along with a reasonable urgency. It’s no performance drivetrain, but it's as good as, if not better than, most of the petrol competitors.
The six-speed torque converter auto is mostly great around town but is old-school in that you can definitely feel each ratio. It also had the unfortunate habit of occasionally grabbing the wrong gear.
I once caught it out altogether under heavy acceleration and it spent a whole second fishing for the ratio it wanted. It’s still better than a continuously variable transmission (CVT) for driver engagement, though.
Steering is on the light side but is direct and offers decent feedback. The ELX offers three steering modes - 'Comfort', 'Normal', and 'Sport', which artificially alter the weight behind the steering. 'Normal' is by far the best.
The suspension was also notably impressive. Fellow Korean brands, Hyundai and Kia, have harked on for a long time about local tuning efforts, but I found the Tivoli’s suspension tune almost as good. It’s a slightly more spongey, comfort-focused tune, but I was impressed at how composed it felt in the corners.
The ELX has a cheap torsion-bar rear suspension setup, which could only really be noticed over rough road conditions.
Behind the wheel, the Tivoli was also surprisingly quiet at lower speeds. This makes for a nice, quiet drive around town, despite the diesel engine, but at speeds above 80km/h and engine rpms above 3000 the noise became significantly worse.
I’d say the Tivoli drives just as well as most Hyundais and Kias from just a few years ago. There’s room for improvement in the little details, but for the brand’s first effort since its international re-boot, it does a darned good job.
No ANCAP rating but it comes standard with front, side and curtain airbags for driver and passenger plus AEB, lane-keeping, forward collision warning, blind-spot detection (but no rear cross-traffic alert), tyre pressure monitoring, traffic sign detection and more.
It also features what Peugeot calls the 'Acoustic Vehicle Alerting System' (AVAS), which generates sound that can be heard outside the vehicle when travelling at low speed, to enhance pedestrian safety.
The Tivoli comes with a reasonably comprehensive safety offering, but there’s room to improve here, too.
On the active-safety front our ELX has auto emergency braking (AEB – works up to 180km/h), lane-departure warning (LDW), lane-keep assist (LKAS) and high-beam assist.
There’s no active cruise, blind-spot monitoring (BSM), traffic-sign recognition (TSR), or driver-attention alert (DAA) available on even the top-spec Ultimate.
The Tivoli has seven airbags, two ISOFIX child-seat mounting points on the rear outboard seats and top-tether anchorages across the second row, as well as the expected brake and stability controls (but no torque vectoring).
The Tivoli has received a four-star ANCAP safety rating as of 2016, however this is based on a EuroNCAP score and now-available lane-assist technologies were not factored into this test.
E-Expert comes with a five-year/200,000km Light Commercial Vehicle (LCV) specific warranty, plus eight-year battery warranty, 12-year corrosion warranty and three-year paint warranty.
Scheduled servicing is every 12 months/25,000km whichever occurs first, with capped-price for the first five scheduled services totalling $1846, or an annual average of $369. Pre-paid service plans up to five years offer considerable savings.
The SsangYong Tivoli now leads the small SUV segment with a seven-year/unlimited-kilometre warranty, which is miles ahead of the acceptable industry standard of five years/unlimited kilometres offered by most competitors.
Service pricing comes in at a completely fixed and impressive-for-a-diesel $322 per yearly 15,000km service for the life of the warranty.
Extra service items are tidily laid out in a chart breaking down parts cost, labour, and total price, with the most notably expensive item being transmission fluid ($577), which, at worst, is recommended to be changed at 100,000km.
From this we can tell SsangYong intends to target Kia’s audience and use this part of the business to categorically beat its competition.