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What's the difference?
Never talk to strangers. That's (hopefully) what your parents taught you. Luckily some people ignored that good advice when it came to the Toyota Granvia VX people mover and me.
As you'll see in the video above, I tested it on the public – people I didn't know from a cake of soap or whatever the saying is. Seriously, I drove a bus route and somehow talked people into not getting on their regular bus and letting me give them a lift to wherever they were going instead.
I don't often conduct social experiments like this, but I figured the Granvia VX was different. First, here was a new-generation people mover based on the Toyota HiAce that effectively replaces the long-serving Toyota Tarago. Second, it's different from the Tarago and rivals such as the Kia Carnival and Hyundai iMax in that it seems like it's purpose in life could be more of a hire car 'shuttle bus' as it is for a Mercedes-Benz Valente.
So, either way its job is to carry more than one person nearly all the time and that's what I did. You can watch the video above and below is the full review taking into account how I found the Granvia VX to drive, along with its practicality when it comes to cargo capacity, fuel economy and passenger comfort.
The VW Transporter has been in production for more than 70 years, as its bloodline can be traced back to the original rear-engine split-window ‘Kombi’ launched in 1950. So, during those seven decades, the German manufacturer has no doubt learned a thing or ten about building light commercial vans.
The current T-series of Transporters was launched in 1990, which was the first of six generations culminating in the current T6 range, that comprises not only work-focused vans but also people-mover, campervan and cab-chassis variants.
VW recently released a 6.1 version of vans and people-movers. That decimal point brings significant upgrades of standard safety equipment, headlined by City Emergency Brake (CEB), plus new variants. We recently put a Transporter 6.1 to work for a week and discovered a very capable mid-sized (2.5 to 3.5-tonne GVM) van with few flaws.
The Granvia VX is great at being plush, comfortable and easy to drive, but it's not as practical as a people mover should be. And while the engine provides a great driving experience, you'll be filling up the tank often if your trips are mainly urban and city focused.
The Transporter boasts a level of mechanical refinement, engine performance, ride quality, heavy load-carrying ability and general driver comfort that sets a high benchmark in this category. If not for its lack of an ANCAP rating and unacceptably high internal noise levels at highway speeds, it would be hard to fault.
The Granvia is a new-generation people mover based on the Toyota HiAce commercial van and arrived in Australia in 2019. The resemblance to the HiAce is obvious although dressed up in its Granvia clothes it's a handsome and professional looking little bus.
I'm a fan of the protruding nose (which helped it earn the five-star ANCAP rating, see more on safety below) and I even like its big, shiny Transformer face and the 'L-shaped' tail-lights which aren't to everybody's taste.
Also, when I say little bus that's only in comparison to actual buses, like the one I convinced people not to get on in my video. Compared to a seven-seater SUV such as the Kia Sorento or Toyota Kluger, the Granvia is enormous.
Look at the dimensions. The Granvia is 5300mm long, 1990mm tall (not counting the aerial) and 1970mm wide, not counting the wing mirrors (which can be folded in).
While the length was hardly ever a problem for me while driving it over the week, the height saw me just make it under the 2.0m clearance in our underground carpark and I had to fold the aerial down to do it. Beware, many carparks have a max headroom of just 1.9m.
The cabin of the VX is impressively plush from the quilted leather reclining second-row seats to the 'woodgrain-look' trim throughout.
During my test I played bus driver to a number of passengers (no, seriously I picked up random strangers off the side of the road – see the video) and all were impressed by the Granvia's premium-feeling interior.
Our test vehicle’s 3400mm wheelbase is 400mm longer than the standard model, resulting in a corresponding increase in overall vehicle length to 5304mm and a 300mm increase in turning circle to 13.2 metres.
Its 1904mm width is an easy fit in most loading zones and the standard roof’s 1990mm height means it can access most underground and multi-storey carparks which typically cap vehicle heights under 2.2 metres. It comes standard with a kerbside cargo bay sliding door and single-lift tailgate.
The well-developed front wheel-drive chassis is simple and robust with MacPherson strut front suspension and semi-trailing arm coil-spring rear suspension, the latter equipped with stout rubber cones inside the spring coils to provide a second stage of support under heavy loads. Optional heavy-duty and rough road suspension packages are also available. Brakes are four-wheel discs.
You can always pick a van designed for hard work by the amount of black plastic in body areas prone to high wear and/or scrapes, chips and dents and the Transporter has most of those covered, including the front and rear bumpers, lower rear pillars, hubcaps, door handles and mirrors.
The cabin has a back-to-basics look and feel as highlighted by numerous plastic caps blanking dashboard slots where switches are fitted to higher-equipped models. However, it has most of what you need and none of what you don’t for this working role. Even so, the lack of fold-down inboard armrests and a driver’s left footrest are notable omissions and both would be welcome for long stints behind the wheel.
The Granvia VX tested was an eight-seater (four rows of two seats) and being so tall and long would mean the space inside is going to be good, right? Nup. The Granvia doesn't seem to make the best use of its enormous cabin.
Seating, while undeniably comfortable and luxurious in the second and third rows, doesn't offer great legroom when you have a full load of people on board. I could only just sit behind my driving position in the second row and then behind that in the third row, but there was no way I could then fit in the fourth row.
And while cabin storage is great with the biggest centre console bin I've ever seen – I could fit my head in it (see the video) – and there are 10 cupholders, six coat hooks and a folding table, there isn't a boot or any room for cargo, not in the eight-seater (with all seats in use) I tested anyway. With all four rows in place there is only enough room for a few items no wider than a box of cereal (watch the video, to see what I mean).
Folding up the base on the fourth row seats means they can slide forward and that does free up a little bit of space for cargo, but if you are only going to be using the Granvia for six people, then my advice is to go with the six-seater and have a big boot at your disposal all of the time.
The Granvia VX is outfitted well with charging points – there are seven USB ports all the way back to the third row and two 12-volt outlets.
We'll get to what the Granvia is like to drive in a moment, but what I can say here is that the driver and passengers sit high, like looking-down-on-four-wheel-drive-utes high.
Access into the front seats is a bit of a climb up and proved tricky for my 75-year-old Dad with his gammy knee, but entry into the second-row seats was easy thanks to a wide step and a large aperture.
The small table between the second-row seats blocks the aisle, so the only way to get to the third row is by sliding the second row forward. Fourth row access is more difficult but compared to entry into the back row of most seven-seater SUVs it's a breeze.
With its 1865kg tare weight and 3000kg GVM, our test vehicle has a genuine one-tonne-plus payload rating of 1135kg and up to150kg of that can be carried on the roof. It’s also rated to tow up to 2500kg of braked trailer but that would require a sizeable 583kg reduction in payload to avoid exceeding the 4917kg GCM or Gross Combination Mass, which is how much it can legally carry and tow at the same time. Or you could keep the full payload and reduce the towing limit instead, from 2500kg to 1917kg, which may be a more useful compromise depending on work requirements.
The cargo bay, which offers 5.0 cubic metres of load volume, is 2975mm long, 1700mm wide and 1410mm high with 1244mm between the rear wheel housings. That means it can carry two 1165mm-square standard Aussie pallets, or up to three 1200 x 800mm Euro pallets, secured by a choice of eight load-anchorage points. However, the single-lift tailgate could make rear forklift access tricky, depending on forklift design and reach. The sliding door has a generous 1017mm opening for kerbside loading.
Although the load floor is bare and there’s no standard cargo protection for driver and passenger (optional rubber load floor mats and cargo barriers are available), the cargo bay walls and doors are lined to mid-height and the roof is also lined, with two roof lights providing ample illumination.
Cabin storage includes a large-bottle holder and huge storage bin in each front door, with a narrower second-tier storage shelf above which is ideal for holding smaller items like wallets, keys etc.
The dash provides another small-items cubby to the right of the steering wheel and the top dash-pad has small-bottle/cup holders at each end plus a steeply-angled open tray on the driver’s side which is ideal for storing clipboards, paperwork etc.
There’s no overhead sun-glasses holder but the passenger side of the dash offers two tiers of open storage and a large glovebox, plus another small-bottle/cup holder to the left of the gearshift console. An overhead storage shelf would be handy, given that there’s no centre console.
We tested the Toyota Granvia VX eight-seater which lists for $74,990, before on-road costs, and sits at the top of the range. That said, there are only two grades in the line-up – the entry point known simply as Granvia which comes in six- ($62,990) and eight-seat ($64,990) versions and the Granvia VX which also comes in those two seating configurations and costs the same for both.
Standard features on the VX eight-seater include LED head and tail-lights, proximity unlocking, auto sliding side doors, power retractable heated wing mirrors, 17-inch alloy wheels, sun shades for all rear side windows, a 7.0-inch touchscreen with sat nav, Apple CarPlay and Android Auto, and a 12-speaker Pioneer stereo.
A special shout-out goes to the seating. Coming standard are quilted leather seats for the first, second and third rows, while the rear (fourth row) is a vinyl bench seat with a 60/40 split.
The second row consists of power adjustable ottoman style recliners - think business class airline seats, while the third row is a pair of manually adjustable captain's chairs, similar to the front seats which are power adjustable. My passengers loved the second-row seats. One even said, "I've never flown business class by I feel like I have now."
Is it good value? Well, not really. See $75K is a lot to spend on a Toyota people mover, especially considering the Tarago (which has been axed and effectively replaced by the Granvia) at its priciest is $65,261.
The top-of-the-range Kia Carnival Platinum lists for $62,790 and a Hyundai iMax Elite is even cheaper at $48,490. But the Granvia is a more premium offering, up there with the likes of the Volkswagen Multivan Highline for $79,890 or Mercedes-Benz Valente for $59,850
Our test vehicle is the long wheelbase variant with standard roof height, TDI340 turbo-diesel engine and seven-speed dual-clutch automatic transmission for RRP $47,990. This compares to higher-selling mid-sized turbo-diesel rivals like the Ford Transit Custom LWB 340L with six-speed auto ($47,590), Hyundai iLoad with six-speed auto ($42,710) and segment-leading Toyota HiAce LWB with six-speed auto ($45,240).
It's basic and work-focused as you’d expect, from its 16-inch steel wheels and 205/65R 16C tyres with full-size spare to its cloth seats and tough rubber floor covering in the cabin. However, that doesn’t mean you miss out on some useful and welcome creature comforts, like a leather-covered steering wheel with height/reach adjustment and infotainment controls, driver’s seat adjustable lumbar support, halogen daytime running lights (DRL), rain-sensing wipers, heated tailgate window with washer/wiper, multi-function driver’s display, four-speaker infotainment system with 6.5-inch touchscreen and multiple connectivity including Apple CarPlay/Android Auto plus lots of standard safety tech.
There’s also heaps of factory options available to help tailor a Transporter to suit an owner’s specific requirements including different cargo bay door and window configurations (including twin rear barn-doors), front passenger bench seat with under-seat storage, higher-spec infotainment systems and lots more.
The Granvia has a 2.8-litre four-cylinder turbo-diesel engine – the same one found in the Toyota HiAce van and with 130kW/450Nm I found there was more than enough grunt to handle city duties or overtaking on motorways.
Equipped with a diesel particulate filter there's a burn-off switch located near the driver's right knee. The Granvia will tell you when it's time to activate the burn-off function.
The 2.8-litre diesel is fairly quiet and responsive while the six-speed automatic shifts smoothly. There's not much to complain about in terms of the usability of the engine and transmission, they performed well – it's just that with it having to carry around a vehicle weighing nearly 2.7 tonnes fuel economy was never going to be great (you can read about this below).
This engine and transmission combination is the jewel in the Transporter crown with its energetic, flexible and efficient performance. The 2.0 litre, four-cylinder, direct-injection TDI340 turbo-diesel meets Euro 6 emissions using AdBlue and produces 110kW between 3250-3750rpm and 340Nm of torque across a 1500rpm-wide torque band between 1500-3000rpm.
The closely-spaced ratios in the seven-speed dual-clutch automatic are tailored to get the most out of this willing engine, with crisp and virtually seamless shifting. It also offers the choice of manual sequential-shifting, when hauling heavy loads in hilly terrain or simply for those wanting a more ‘sporting’ driving experience, but the seven-speeder usually does its best work when left to its own devices.
The specifications given by Toyota give the Granvia's combined fuel consumption as 8.0L/100km from the 2.8-litre four-cylinder turbo-diesel.
That sounds fantastic, but in reality after a combination of motorways and urban use the trip computer was reporting 12.9L/100km. A separate fuel test (carried out by myself) saw the Granvia use 21.4L over 127km of city and urban driving (measured at the fuel pump), which comes to 16.8L/100km.
That sounds like a lot, but it makes sense when you consider how heavy the Granvia is. It's 2660kg without anybody on board! If you're carrying eight people weighing 60kg your total mass is tipping the scales at 3140kg and your fuel economy is going to be significantly higher again. The GVM, by the way, is 3500kg.
Really, the Granvia is the perfect argument for a hybrid powertrain, because tour operators or parents ferrying their family around the city are going to want better fuel economy.
We covered 283km (with auto start/stop disabled) which included about one third of that distance with a maximum payload. The dash display was claiming an average combined consumption of 8.1L/100km when we stopped to top-up the 80-litre tank. Our own figure calculated from fuel bowser and tripmeter readings came in even lower at 7.7 and both undercut VW’s official combined figure of 8.3L/100km. Needless to say, that’s outstanding real-world economy, which based on our figures should deliver a huge driving range of 900-1000km from its sizeable 80-litre tank. Possibly even further with auto start/stop enabled.
For a 5.3m long, 2.0m tall box on wheels the Granvia sure is easy to drive. I live in Sydney's Inner West (get your chai latte jokes out of the way now, please) and drove it daily through horrendous traffic on potholed roads, navigated through the tiniest streets and squashy car parks, went fishing in it and ate up motorway kays on the weekends.
There are going to be people who snort at that eight of 10, but I'm telling you it's down to three things: comfort, ease and engine.
The seats were comfortable and supportive (my passengers felt the same way – again see the video of me being a bus driver), the ride is composed thanks to the suspension and no doubt the weight and the wheelbase of the Granvia.
The visibility is excellent thanks to those giant windows, the ride height and tech such as that digital rear view mirror, while the steering is light, and the turning circle is excellent at 11.0m.
Finally, that 2.8-litre turbo-diesel engine. Yes, it's thirsty but from a driving perspective only it's great – smooth and responsive.
Often vans are prone to a booming sound reverberating around the cabin and the Granvia VX was also a victim of this phenomenon with road noise echoing around inside. It's not bad and I could still hear people in the second and third rows, however.
Four-coil suspension provides a noticeably supple unladen ride quality, which is impressive for a commercial vehicle with a one-tonne payload rating. It also feels sure-footed and well planted on the road, particular on the many wet roads we encountered during a rain-affected week of testing.
With its upright steering wheel angle and nicely-weighted steering feel, it offers a comfortable almost car-like driving experience. The driver’s seat has height, backrest rake and lumbar adjustment; there’s no rake adjustment for the base cushion but it doesn’t really need it. There are also clear eyelines to all mirrors, a nicely-positioned gearshift and an uncluttered dashboard/instrument layout that’s easy to read and operate.
The 2.0 litre turbo-diesel has energetic response in its peak torque band between 1500-3000rpm, where most city and suburban driving occurs. Snappy, seamless up-shifting occurs between 1500-2000rpm, providing brisk acceleration with excellent fuel economy. At highway speeds, good gearing ensures the engine needs only 1800rpm to maintain 100km/h and 1900rpm at 110km/h.
We only have two criticisms. One is the size and limited wide-angle effect of the left-side mirror, given the huge blind-spot that a solid-walled long wheelbase van like this creates over the driver’s left shoulder. Although the Transporter is (thankfully) equipped with blind-spot monitoring, a larger kerbside mirror with a more convex shape to increase its angle of view would be welcome.
The other is high internal noise levels at highway speeds emanating from the rear wheel housings. On some grades of coarse bitumen it can sound like the roar of a jet engine, which is too loud for sustained periods and could be a deal-breaker if you do a lot of highway work. We have recently tested rival vans without cabin bulkheads which have appreciably lower cargo bay noise levels at similar speeds (most notably a Chinese brand), so it can be done.
The Granvia scored the maximum five-star ANCAP rating when it was tested in 2019. The amount of standard safety equipment is outstanding, particularly for a van with commercial origins.
Coming standard are nine airbags including ones which go all the way back to cover the fourth row and for child seats there are four ISOFIX points (second and third rows) and four top tether points (second and third rows).
The level of advanced safety equipment is also outstanding. Coming standard is Toyota's 'Safety Sense' pack which brings AEB with cyclist and pedestrian detection, lane departure alert with steering assistance, road sign recognition, auto high beam and active cruise control.
A full-sized spare wheel is located under the Granvia VX.
There's no ANCAP rating but the Transporter 6.1 adds to an already extensive list of active and passive safety with the following features now standard: front assist with city emergency braking (aka low-speed AEB), crosswind assist, side-assist including blind-spot monitoring/rear cross-traffic alert and multi-collision brake. There’s also driver and passenger front and side curtain airbags plus lots more.
The Granvia is covered by Toyota's five-year, unlimited kilometre warranty. Servicing is recommended by Toyota at six-month/10,000km intervals with capped price servicing of $240 per service for three years or 60,000km.
Five years/unlimited km warranty with 12 months complimentary roadside assist. Scheduled servicing every 12 months/15,000km whichever occurs first. Capped-price servicing for first five scheduled services up to five years/75,000km of $3082.