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The 2020 Toyota HiAce range of configurations is currently priced from $27,910.
Carsguide Contributing Journalist Mark Oastler had this to say at the time: Most of the winning margins in the 10 judging categories were paper-thin, which is a testament to the overall quality and competence of Australia’s top three commercial vans. As a result, you’d be a happy customer if you bought any of them.
You can read the full review here.
The 2020 Toyota HiAce carries a braked towing capacity of up to 1500 Kg, but check to ensure this applies to the configuration you're considering.
The Toyota HiAce 2020 prices range from $23,870 for the basic trim level Van LWB Exterior Pack to $73,480 for the top of the range People Mover Slwb Commuter GL (colours).
This does sound like an odd one, to be honest. It’s certainly possible to wear out a clutch in a very short space of time if you drive the car badly, but I’m trying to work out how a gearbox could fail at such a short mileage without there having been something wrong with it from the start. I’d also love to know why Toyota thinks the problem does not constitute a valid warranty claim.
Has the vehicle been used to tow exceptionally heavy loads? Are there any other extraordinary circumstances that makes Toyota think that the issue is a driver-abuse or neglect scenario?
I’d start by by-passing your dealership and contacting Toyota Australia’s customer service division. It might also be useful to have the damaged gearbox independently inspected by a specialist who might be able to pin-point the cause of the wear and help determine what happens next. If it can be shown that a component was faulty or simply failed too early, then I’d say you have a good case to pursue a warranty claim.
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