Toyota HiAce vs Citroen Berlingo

What's the difference?

The rear barn-door option brings a significant boost in versatility, ensuring Toyota’s dominant market leader not only maintains its vast customer base but potentially expands it to include forklift-reliant operators who have previously overlooked the HiAce.

Given we had to wait 55 years for this barn-door option, we hope we don’t have to wait another half a century for a fold-down inboard armrest on the driver’s seat, which is now the only item missing from an otherwise formidable workhorse specification. 

Given Citroen’s proud heritage of innovation, the Berlingo has a few unique and quirky features, but is overall quite conventional in its design and performance (though in a well thought-out and practical package).

With sub-$20K run-out pricing, it should have plenty of appeal for commercial customers, as it costs much less than its major rivals yet offers a superior payload.

It’s a typically robust design comprising MacPherson strut front suspension, a leaf-spring live rear axle that’s excellent for load-carrying, variable-ratio rack and pinion steering and four-wheel disc brakes on all automatic variants, like ours.

The rear-wheel drive chassis has an inherent traction advantage over front-wheel drive vans, particularly on loose or slippery surfaces and with heavy payloads. 

Its 1990mm height allows access to underground and multi-storey car parks and its 3210mm wheelbase boasts an impressively tight 11.0-metre turning circle.

The two-tone dash layout is neat and functional with easy-to-use controls and instrumentation. 

There’s still no fold-down inboard armrest for the driver’s seat to enhance comfort on long hauls, but given we had to wait more than half a century for a barn-door option, we know Toyota won’t be rushed on these decisions.

The smallest Berlingo rides on a front-wheel-drive, 2728mm wheelbase with an overall length of 4380mm and width of 1810mm. Compared to the Caddy, the Berlingo is 46mm longer in wheelbase, 28mm shorter and 37mm wider.

Suspension features MacPherson struts up front and a tidy trailing arm arrangement at the rear, which is well designed for carrying heavy loads. Steering is via power-assisted rack and pinion and four-wheel disc brakes provide reassuringly strong braking. The turning circle is a compact 11.0 metres.

The cabin and cargo bay are separated by a removable grey vinyl screen, with a large clear section in the upper half to allow rear vision for the driver. Citroen says this screen is primarily to reduce air-conditioning requirements, which in turn reduces the A/C load on the engine to optimise performance and fuel economy. 

It’s also claimed to (slightly) reduce noise intrusion from the cargo bay, which is mostly caused by tyre roar through the rear wheel arches. However, Citroen has taken a commendable step in trying to muffle these noise paths by surrounding each wheel arch with large plastic mouldings which are claimed to contain sound-absorbing material.

Glazed rear barn doors with wiper/washer and 180-degree opening, plus solid sliding side doors, are standard issue. The barn doors also feature an asymmetrical design (one wide, one narrow) to off-set the centre pillars and reduce the large blind spot they create in the rear-view mirror. 

The cabin layout is simple and functional with decent-sized door mirrors, although the kerb side would benefit from a wide-angle lens due to a big blind spot for the driver created by the solid side door. The fold-down inboard arm-rest is a nice touch and the cabin is quite spacious, although tall drivers will find the left footrest too high for a comfortable leg position.

With its 2225kg kerb weight and 3300kg GVM, the HiAce has a genuine one-tonne-plus payload rating of 1060kg, and up to 120kg of that can be carried on the roof using Toyota’s genuine accessory triple-bar roof rack set. 

It also has a braked tow rating of up to 1500kg and with a GCM (how much it can legally carry and tow at the same time) of 4800kg, it can carry its peak 1060kg payload while towing that weight, which is a versatile set of numbers for a working van.

Cargo bay walls and doors are lined to mid-height, the roof is internally lined and there’s ample internal lighting. 

It’s accessed from either side through sliding doors with 1010mm-wide openings, or from the rear through the barn-doors which are both equipped with demisters/windscreen wipers and can swing open to 180 degrees. 

Each door also has a simple brace which can hold them at 90 degrees opening if required.

The cargo bay offers a sizeable 6.2 cubic metres of load volume, measuring 2530mm long, 1760mm wide and 1340mm high. 

With 1268mm between the rear wheel housings and six floor-mounted load anchorage points, it can carry up to two standard 1165mm-square Aussie pallets or up to three 1200 x 800mm/1200 x 1000mm Euro pallets. 

Its spacious driver’s cabin has numerous storage offerings including a large-bottle holder and bin in the base of each front door, small-bottle/cupholders in the centre and on either side of the dash, plus a single glove box.

The centre console is well designed, comprising an open storage tray at floor level and a large lidded box between the seats. 

This not only has cavernous internal storage but there’s also an external shelf at the front, two large-bottle holders at the rear and another shallow tray set into the lid, which when closed can double as a handy work desk. 

The Berlingo’s 1433kg kerb weight and 2150kg GVM would normally result in a 717kg payload. However, Citroen’s official payload figure is 133kg higher, at a class-leading 850kg, because PSA calculates kerb weights differently to the norm (typically French). So, 75kg of that can be carried on the roof when shared across three racks with the mounting points provided.

Its robust 3250kg GCM allows up to 1100kg of braked trailer to be towed without any reduction in payload. Citroen states that this GCM applies up to a maximum altitude of 1000 metres above sea level, with a 10 per cent reduction for each additional 1000 metres. So keep those stats in mind if you’re heading for Mount Kosciuszko.

The cargo bay, which offers 3.3 cubic metres of load volume (or 3.7 with passenger sear folded), has a floor length of 1800mm and a roomy 1229mm between the wheel arches. This means it can carry one 1160mm-square standard Aussie pallet, easily loaded with a forklift through the rear barn doors and held in place by six tie-down points. There’s also internal lighting, a 12-volt outlet and sturdy ladder-frame cargo barrier behind the driver. Nothing for the passenger, though.

Cabin storage options include two pockets and a combined cup/bottle holder in each door. There’s also a large lidded compartment and two open bins set into the dash-top, two circular storage slots in the centre display plus two smaller pockets below and beside the gearstick; the latter a slim-line 'holster' complete with USB port.

The single glovebox has two-tier storage, and there’s a full-width cabin shelf overhead. The centre console, which is a module that can be unlocked and removed if you want floor space between the seats, has a cup holder at the front, a big internal storage area with sliding lid in the centre and two cup/small bottle holders at the rear. There’s also lots of vacant space for additional storage under both seats.

The Citroen Berlingo range comprises three models; the L1 Short Body Manual, L2 Long Body Manual and L2 Long Body Semi-Automatic.

Our test vehicle was the L1 Short Body Manual (aka M Confort VTi), which, with a 1.6-litre petrol engine and five-speed manual gearbox, is normally $22,990. This compares favourably with the Kangoo L1 SWB (1.2-litre petrol/six-speed manual) at $23,990, and is a huge 24 per cent saving over the Caddy TSI220 SWB (1.4-litre petrol/seven-speed dual-clutch auto) at $30,390. 

However, the Berlingo’s run-out price is now a bargain basement $19,990 drive-away, so you’ll save even more up front, plus be eligible for an immediate tax deduction if you're a business owner.

Given it’s a commercial van, our Berlingo came with all the usual visual cues of a hard worker, like the solid white body colour with contrasting black bumpers, door mirrors, handles and side rubbing strips, plus black hub caps inside 15-inch steel wheels with 195/65 R15 Michelin tyres and a matching spare. However, the cabin does at least get floor carpet.

Its standard equipment list includes useful stuff like a rear-view camera and rear parking sensors (essential in any van with solid side doors), guide-me-home headlights, height/reach adjustable steering wheel, RDS stereo sound system with a 7.0-inch touchscreen and multiple connectivity options (including Apple CarPlay, Android Auto and Bluetooth), cruise control with adjustable speed limiter, one-touch electric front windows and more.

HiAce’s venerable (1GD-FTV) 2.8 litre four-cylinder turbo-diesel produces 130kW at 3400rpm and in auto models like ours a meaty 450Nm of torque between 1600-2400rpm. 

Maintenance procedures are simplified by its Euro 5 emissions compliance which doesn’t require AdBlue.

A smooth-shifting Aisin (AC60E) six-speed torque converter automatic optimises fuel economy with full converter lock-up on fourth, fifth and sixth gears, along with overdrive on fifth and sixth for relaxed highway driving. It also offers the choice of sequential manual-shifting if required. 

The live rear axle is equipped with an electronically-controlled automatic limited-slip diff, which optimises the inherent traction advantage of rear-wheel drive.

The Euro 6-compliant 1.6-litre multi-point fuel-injected four-cylinder petrol engine is conspicuously rev-happy for a commercial vehicle, as evidenced by its tachometer which displays rpm increments all the way up to 7000rpm - with no redline.

The needle has to reach 6000rpm to access the engine’s relatively modest maximum power of 72kW (less than Kangoo/Caddy, which are both turbos), with peak torque of 152Nm (also less) at a relatively high 3500rpm. It also requires 95-octane fuel.

The five-speed manual gearbox has useful spread of ratios for both city/suburban delivery work and load hauling on the highway.

Toyota claims an official combined cycle average of 8.2L/100km. 

After 215km of testing, without a load and with the automatic engine stop-start function switched off, our figure based on trip meter and fuel bowsers readings came in slightly higher at 9.8L/100km. 

This single-digit economy was achieved purely in city and suburban driving, which is thrifty for a large commercial vehicle weighing more than two tonnes. 

So, based on our figures, you could bank on a ‘real world’ driving range of around 700km from its 70-litre tank.

Our Berlingo achieved a combined figure of 7.2L/100km over a distance of 422km on a variety of roads and with different loads, including near-maximum GVM. Impressively, that was line-ball with the official combined figure of 7.1. With its 60-litre tank, you could expect a realistic driving range of 580-600km.

The big front doors swing wide open to provide easy access to the cabin, where it’s easy to find a comfortable driving position given ample seat adjustment that includes lumbar support, plus a height-and-reach-adjustable wheel and big left footrest. 

Responsive steering and strong braking, combined with a reasonably supple ride quality when empty or lightly loaded, makes for a comfortable daily work environment. 

This is enhanced by commendably low internal noise levels for a van without a bulkhead between the cabin and cargo bay. We suspect the full-length roof lining helps here.

Like all panel vans, the solid-walled cargo bay creates a huge blind-spot over the driver’s left shoulder which can’t be avoided. And the central join of the barn doors obscures vision through the cabin’s rear-view mirror.

However, the portrait-shaped door mirrors are a decent size and combined with a suite of driver aids like blind-spot monitoring, rear cross-traffic alert, rear parking sensors and reversing camera, a competent driver can easily steer clear of trouble. 

And it has easy manoeuvrability thanks to the tight 11-metre turning circle and lightness of the variable-ratio steering at parking speeds.

 The 2.8-litre turbo-diesel has good flexibility with strong low-rpm response thanks to its ample 450Nm of torque. 

The smooth and snappy shift protocols of the six-speed auto optimise engine response, which is most evident in stop-start city and suburban driving. 

It also delivers relaxed and economical highway travel, particularly with the cruise control activated, with overdrive requiring less than 2000rpm to maintain 110km/h.

The first thing we noticed was the relatively low cargo-bay noise, combined with low wind and engine noise. The ride quality was firm but acceptable without a load, and the steering responsive and linear in weight, with a strong self-centering effect ensuring good directional stability. 

The slick-shifting manual gearshift was nice to use, with well-defined gates and a light clutch action. Braking response was strong, but four discs designed to cope with a 3250kg GCM could bite hard if you pressed too firmly without a load.

With maximum torque at 3500rpm and peak power at 6000rpm, the 1.6-litre non-turbo engine responded best around town when kept revving freely between those two numbers. Although torque started to fall away sharply below 1800rpm, a useful amount remained between 1800-3500rpm, as evidenced by 2750rpm at 100km/h and 3000rpm at 110km/h in top gear on the highway.

With 600kg in the cargo bay plus a 100kg driver, our 700kg payload was 150kg below GVM. Handling and ride quality with this load was excellent, particularly over large bumps and on heavily patched bitumen roads. Braking was also reassuringly strong and it continued to track straight in cross-winds at highway speeds.

The engine’s rev-happy nature was noticeable on our 2.0km, 13 per cent gradient set climb with this load, finding its sweet spot in second gear at 3750rpm - which it happily pulled all the way to the top. Engine braking on the way down was non-existent, but the powerful brakes easily covered this shortfall.

No ANCAP rating here, but a LHD diesel version with dual airbags achieved four stars when tested by Euro NCAP in 2009. Evidence that our local model is aimed at cost-cutting fleet buyers is a front airbag and cargo barrier for driver only, with passenger front airbag and side airbags for both sides only available as optional extras. There’s no AEB either, but you do get an electronic stability control program with traction control and hill start assist, plus a rear-view camera and rear parking sensors.

The HiAce is covered by a five-year/unlimited km warranty.

Scheduled servicing is set at relatively short six month/10,000km intervals, whichever occurs first. 

Capped-price of $290 per service covers the first six scheduled services over three years or 60,000km.

A three-year/100,000km warranty includes roadside assistance, plus there’s a five-year anti-corrosion warranty. Scheduled servicing is 12 months/20,000km, whichever occurs first. There is also fixed pricing for the first three scheduled services of $416 (12 months/20,000km), $777 (24 months/40,000km) and $416 (36 months/60,000km).