2021 Volkswagen Multivan vs Volkswagen Transporter

What's the difference?

Seventy-four grand is a lot of money for a seven-seater van but it's not the same as a similarly seated SUV. You can do a whole lot more in a Multivan and you can get yourself a VW badge into the bargain. There's something about that badge and the history of VW vans, though, that makes it popular. But it's got the chops to back up its history - it feels great to drive and easy to live with. It's also easy to use and phenomenally easy to get in and out of.

My wife and I genuinely found ourselves looking at each other and saying, "Yeah, we could have one of these." Obviously we came to our senses pretty quickly (we are not van people) but, if we had to have a van, the Multivan would go straight to the top of the list.

The Transporter boasts a level of mechanical refinement, engine performance, ride quality, heavy load-carrying ability and general driver comfort that sets a high benchmark in this category. If not for its lack of an ANCAP rating and unacceptably high internal noise levels at highway speeds, it would be hard to fault.

Volkswagen's approach to this design is all about function but has yielded quite a strong result. That seems a bit silly if you just give the car a cursory glance, but if you spend a bit of time, it's a really nice job. The clay model clearly started as a big rectangular block and it was largely spared the chisel from the windscreen back.

In white it's close to anonymous but the Cruise's two-tone paint job adds a certain strength and some real character. I spent a lot of time looking at it and admiring the sparseness, but also what a clean design it is. That makes me sound slightly bonkers, but few cars get away with so few design features and look this good. Mitsubishi tried a basic design approach 10 years ago and the cars looked awful.

Perhaps the bigger surprise was the interior. Few commercial vans scrub up this well, so much so that you'd be hard-pressed to identify the Multivan in that way. The materials on the dash are typical VW - which is to say very good - and it doesn't feel or look like a knockabout interior, with some carpet and nicely covered seats in it.

Our test vehicle’s 3400mm wheelbase is 400mm longer than the standard model, resulting in a corresponding increase in overall vehicle length to 5304mm and a 300mm increase in turning circle to 13.2 metres.

Its 1904mm width is an easy fit in most loading zones and the standard roof’s 1990mm height means it can access most underground and multi-storey carparks which typically cap vehicle heights under 2.2 metres. It comes standard with a kerbside cargo bay sliding door and single-lift tailgate.

The well-developed front wheel-drive chassis is simple and robust with MacPherson strut front suspension and semi-trailing arm coil-spring rear suspension, the latter equipped with stout rubber cones inside the spring coils to provide a second stage of support under heavy loads. Optional heavy-duty and rough road suspension packages are also available. Brakes are four-wheel discs.

You can always pick a van designed for hard work by the amount of black plastic in body areas prone to high wear and/or scrapes, chips and dents and the Transporter has most of those covered, including the front and rear bumpers, lower rear pillars, hubcaps, door handles and mirrors.

The cabin has a back-to-basics look and feel as highlighted by numerous plastic caps blanking dashboard slots where switches are fitted to higher-equipped models. However, it has most of what you need and none of what you don’t for this working role. Even so, the lack of fold-down inboard armrests and a driver’s left footrest are notable omissions and both would be welcome for long stints behind the wheel.

This needs a very solid breakdown because there is a lot to know about this particular car. Starting with sliding doors on both sides, which are electrically operated, and there are buttons on the remote to open and close them.

There is a phenomenal amount of storage inside. The driver's door alone has two storeys of pockets to carry plenty of different-sized and shaped items. There's so many places to put things you can almost get decision paralysis.

Down on the floor between the seats is a handbrake that seems to have been borrowed from a helicopter, but it's that long because it's attached right down on the carpet. That means you can walk from the third row all the way through the van, flip up the armrests on either of the captain's-chair style seats and plonk yourself down. Or vice versa. 

The second row features two separate captain's chairs (again) that are set on rails. You can slide them back and forth and - most impressively - swivel them through 180-degrees to face the third row so you've got yourself a meeting room on wheels, complete with the USB-C ports on one side of the back row, just above a double-cupholder set up. The seat belts for the second row are integrated into the seats themselves, which is why you can use them in motion.

Incidentally, the back row can also slide back and forth and can fold down as well. There are cupholders either side of the row, too (the previously mentioned double along with a generous-sized one that came with its own thermal cup...I think that's what it was) and with the aforementioned USB ports.

On top of all that, there are window blinds, little porthole windows in the sliding door windows themselves, a place to put, say, a clipboard on the dash in front of you and a cupholder with two USB-C ports next to the shifter.

Being a van, the total cargo volume is gigantic. If you hoof the seats out, the cargo area is 2.532 metres by 1.627 (1.220m at the wheelarches). The height is 1.32m, meaning if you're under five feet tall, you can walk without bending over. Suffice it to say, you can fit an enormous amount of stuff in.

If there's still not enough room, you can tow 2500kg with a braked trailer and 750kg unbraked. A two-bar roof rack will hold a further 100kg and a three-bar 150kg. Gross vehicle mass is 3080kg from a 2266kg unladen weight, meaning a maximum payload of 814kg.

That's enough stats on practicality to keep you going.

With its 1865kg tare weight and 3000kg GVM, our test vehicle has a genuine one-tonne-plus payload rating of 1135kg and up to150kg of that can be carried on the roof. It’s also rated to tow up to 2500kg of braked trailer but that would require a sizeable 583kg reduction in payload to avoid exceeding the 4917kg GCM or Gross Combination Mass, which is how much it can legally carry and tow at the same time. Or you could keep the full payload and reduce the towing limit instead, from 2500kg to 1917kg, which may be a more useful compromise depending on work requirements.

The cargo bay, which offers 5.0 cubic metres of load volume, is 2975mm long, 1700mm wide and 1410mm high with 1244mm between the rear wheel housings. That means it can carry two 1165mm-square standard Aussie pallets, or up to three 1200 x 800mm Euro pallets, secured by a choice of eight load-anchorage points. However, the single-lift tailgate could make rear forklift access tricky, depending on forklift design and reach. The sliding door has a generous 1017mm opening for kerbside loading.

Although the load floor is bare and there’s no standard cargo protection for driver and passenger (optional rubber load floor mats and cargo barriers are available), the cargo bay walls and doors are lined to mid-height and the roof is also lined, with two roof lights providing ample illumination.

Cabin storage includes a large-bottle holder and huge storage bin in each front door, with a narrower second-tier storage shelf above which is ideal for holding smaller items like wallets, keys etc.

The dash provides another small-items cubby to the right of the steering wheel and the top dash-pad has small-bottle/cup holders at each end plus a steeply-angled open tray on the driver’s side which is ideal for storing clipboards, paperwork etc.

There’s no overhead sun-glasses holder but the passenger side of the dash offers two tiers of open storage and a large glovebox, plus another small-bottle/cup holder to the left of the gearshift console. An overhead storage shelf would be handy, given that there’s no centre console.

Our test vehicle is the long wheelbase variant with standard roof height, TDI340 turbo-diesel engine and seven-speed dual-clutch automatic transmission for RRP $47,990. This compares to higher-selling mid-sized turbo-diesel rivals like the Ford Transit Custom LWB 340L with six-speed auto ($47,590), Hyundai iLoad with six-speed auto ($42,710) and segment-leading Toyota HiAce LWB with six-speed auto ($45,240).

It's basic and work-focused as you’d expect, from its 16-inch steel wheels and 205/65R 16C tyres with full-size spare to its cloth seats and tough rubber floor covering in the cabin. However, that doesn’t mean you miss out on some useful and welcome creature comforts, like a leather-covered steering wheel with height/reach adjustment and infotainment controls, driver’s seat adjustable lumbar support, halogen daytime running lights (DRL), rain-sensing wipers, heated tailgate window with washer/wiper, multi-function driver’s display, four-speaker infotainment system with 6.5-inch touchscreen and multiple connectivity including Apple CarPlay/Android Auto plus lots of standard safety tech.

There’s also heaps of factory options available to help tailor a Transporter to suit an owner’s specific requirements including different cargo bay door and window configurations (including twin rear barn-doors), front passenger bench seat with under-seat storage, higher-spec infotainment systems and lots more.

The 340 in the long name refers to the torque figure of the 2.0-litre turbodiesel four-cylinder. With 110Kw between 3250 and 3750rpm and 340Nm between 1500 and 3000rpm, it's a solid performer. In this guise, the seven-speed twin-clutch transmission delivers the power to the front wheels.

This engine and transmission combination is the jewel in the Transporter crown with its energetic, flexible and efficient performance. The 2.0 litre, four-cylinder, direct-injection TDI340 turbo-diesel meets Euro 6 emissions using AdBlue and produces 110kW between 3250-3750rpm and 340Nm of torque across a 1500rpm-wide torque band between 1500-3000rpm.

The closely-spaced ratios in the seven-speed dual-clutch automatic are tailored to get the most out of this willing engine, with crisp and virtually seamless shifting. It also offers the choice of manual sequential-shifting, when hauling heavy loads in hilly terrain or simply for those wanting a more ‘sporting’ driving experience, but the seven-speeder usually does its best work when left to its own devices.

Volkswagen affixes a sticker to the windscreen with a 6.6L/100km combined-cycle figure. My week with the van was pretty busy and included a thorough fact-finding day on motorways and climbing Sydney's Blue Mountains, delivering an indicated 8.0L/100km over the week, which is well within the bounds of expectation with those official figures. That's pretty good going for a two-tonne-plus van with the requisite lack of slippery aerodynamics.

We covered 283km (with auto start/stop disabled) which included about one third of that distance with a maximum payload. The dash display was claiming an average combined consumption of 8.1L/100km when we stopped to top-up the 80-litre tank. Our own figure calculated from fuel bowser and tripmeter readings came in even lower at 7.7 and both undercut VW’s official combined figure of 8.3L/100km. Needless to say, that’s outstanding real-world economy, which based on our figures should deliver a huge driving range of 900-1000km from its sizeable 80-litre tank. Possibly even further with auto start/stop enabled.

I may have given you the impression that the Multivan is fun to drive, but it's not in the usual sense. It does feel a bit van-ish with the initially awkward steering wheel angle. The driver's seat is hugely comfortable and you quickly discover that, despite being nearly as long as a Hyundai Santa Fe or Mazda CX-9, it's surprisingly wieldy, with the front wheels achieving impressive angles when you're on full lock.

No, you're not going to pull a u-turn in a normal suburban street, but you can get some tight angles while parking and, given its shape is that of a chiselled brick, you know where the corners are, with the sensors and cameras picking up the slack.

It never feels anything like its size until you head down the driveway into a shopping centre car park and the dangling 2.1 metres clearance sign looks ominously close. It doesn't just look close, though. The view out front is awesome and you are literally eye-balling bus drivers. Dogs love it because they can talk to bus drivers out the window, as our furry idiot did.

Obviously it's long for car-park spaces, like an SUV or any other people mover for that matter, so you have to take the usual care.

So why is it so much fun to drive. Obviously it's not a GTI (although the Transporter Sportline looks like it might be...) but the diesel engine is exceptionally strong and dealt with everything I threw at it.

Sadly I wasn't able to rope in a group of folks to go with me, given our current restrictions, but the 340Nm figure feels conservative. Especially when slaloming around slow-moving clowns on the motorway in the right-hand lane.

So the fun? Everybody absolutely loved this thing. In fact, to take the parlance of one of the Mystery Machine occupants, they dug it, man. So many blokes in utes looking wistfully at a van that obviously sparked a yearning for... having five kids maybe? I dunno, but people just loved it and when I posted a pic of it on Instagram, the crowd went wild.

And I loved driving it around and was sad to hand it back. M'colleague Matt Campbell is scheming to get into one, and even other folks from competing publications expressed a yearning.

Four-coil suspension provides a noticeably supple unladen ride quality, which is impressive for a commercial vehicle with a one-tonne payload rating. It also feels sure-footed and well planted on the road, particular on the many wet roads we encountered during a rain-affected week of testing.

With its upright steering wheel angle and nicely-weighted steering feel, it offers a comfortable almost car-like driving experience. The driver’s seat has height, backrest rake and lumbar adjustment; there’s no rake adjustment for the base cushion but it doesn’t really need it. There are also clear eyelines to all mirrors, a nicely-positioned gearshift and an uncluttered dashboard/instrument layout that’s easy to read and operate.

The 2.0 litre turbo-diesel has energetic response in its peak torque band between 1500-3000rpm, where most city and suburban driving occurs. Snappy, seamless up-shifting occurs between 1500-2000rpm, providing brisk acceleration with excellent fuel economy. At highway speeds, good gearing ensures the engine needs only 1800rpm to maintain 100km/h and 1900rpm at 110km/h.

We only have two criticisms. One is the size and limited wide-angle effect of the left-side mirror, given the huge blind-spot that a solid-walled long wheelbase van like this creates over the driver’s left shoulder. Although the Transporter is (thankfully) equipped with blind-spot monitoring, a larger kerbside mirror with a more convex shape to increase its angle of view would be welcome.

The other is high internal noise levels at highway speeds emanating from the rear wheel housings. On some grades of coarse bitumen it can sound like the roar of a jet engine, which is too loud for sustained periods and could be a deal-breaker if you do a lot of highway work. We have recently tested rival vans without cabin bulkheads which have appreciably lower cargo bay noise levels at similar speeds (most notably a Chinese brand), so it can be done.

There's no ANCAP rating but the Transporter 6.1 adds to an already extensive list of active and passive safety with the following features now standard: front assist with city emergency braking (aka low-speed AEB), crosswind assist, side-assist including blind-spot monitoring/rear cross-traffic alert and multi-collision brake. There’s also driver and passenger front and side curtain airbags plus lots more.

As with other VWs, the Multivan Cruise has a five year/unlimited-kilometre warranty, which is now largely the norm, albeit not among German manufacturers. You also score a year of roadside assist into the bargain, which is extended with each service.

As for servicing, you can purchase up front, with five years for $1980, representing a $781 saving on pay-as-you-go assured-pricing service. A three-year commitment is $1300 and is a saving of between $159 and $357 on pay as you go.

Five years/unlimited km warranty with 12 months complimentary roadside assist. Scheduled servicing every 12 months/15,000km whichever occurs first. Capped-price servicing for first five scheduled services up to five years/75,000km of $3082.