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What's the difference?
Citroen is a brand in a state of flux as it, once again, finds itself fighting to find a distinct identity from its Peugeot sister brand under its new Stellantis parent company.
It’s also had a shocker of a year in Australia, racking up just over 100 sales in 2021, but the brand is promising new beginnings, and a new crossover-y identity as it heads into 2022.
Leading the charge is the new-generation C4, which has morphed from a funky hatchback to a funkier SUV-like shape that it hopes will set it apart from related cars like the Peugeot 2008.
Other Citroens are set to follow in its footsteps in the immediate future, so is the Gallic marque onto something? We took the new C4 for a week to find out.
Let’s be honest, medium SUVs are the bread and butter of the Aussie new car market and there are a lot of rivals to choose from.
Which is why the Citroen C5 Aircross Sport’s much-needed update is welcomed with open arms, especially since it’s the only model in the range.
It boasts more space than a lot of its rivals but it’s been let down in the past by a sparse safety sheet and older tech.
The facelifted model sees tweaks to the design, safety and tech, making it more of a true competitor against the likes of the Kia Sportage, ever-popular Mazda CX-5 and practical Nissan X-Trail.
But are the changes enough for it to be considered as a family SUV? I’ve been testing it this week with my family of three to find out for you!
It’s weird, wonderful and fun, in more ways that one. I think every segment could use an oddball alternative like the C4. Citroen has successfully transformed it from a hatch to a small SUV with a difference. It’s not going to be for everyone – few Citroens are – but those who are willing to take a chance will be rewarded with a surprisingly competitive little package that stands apart from the crowd.
So, what did my family think about the Citroen C5 Aircross Sport?
I love how it looks and its updated safety list. It’s fairly spacious inside and has a great boot space but it’s lacking a lot of family-orientated practicality in the back seat. The lack of individual storage and amenities is noticeable when you have a kid or two but even as an adult, not having a cupholder for your coffee/drink on a trip feels odd.
The multimedia system and reversing camera need to be improved, too. Overall, it will suit a small family which is out of the baby stage but can’t yet justify upgrading to a larger SUV. It gets a 6.5/10 from my family.
It’s really hard to stand out in Australia’s busy marketplace, especially in this small SUV space, where there doesn’t really seem to be as much of a design rulebook as there is in other segments.
Rooflines are wildly different, as are beltines and light profiles. While some may decry the fall of the hatchback to these more high-riding options, at least some of them are bringing fresh design ideas to the car world.
Our C4 is a great example. An SUV perhaps in profile only, it sports a slinky descending roofline, tall, contoured bonnet, a frowny-face LED profile, and characterful plastic claddings, which are a continuation of Citroen’s ‘Airbump’ elements, which gave cars like the previous-generation C4 Cactus such a unique look.
The rear is this car’s most confronting angle, with a post-modern approach to the light profile, and in reference to C4s past, a spoiler integrated into the rear tailgate.
It looks cool, contemporary, and I think is successful in its aim to blend the sporty elements from the hatch world with the sought-after high-riding elements of an SUV.
It certainly caught a few eyeballs in my time with it, and if nothing else, a bit of attention is something the Citroen brand desperately needs.
In the past you could rely on this brand to give you a funky interior, but one that sadly also came with its fair share of sub-par plastics and strange ergonomic. So I’m pleased to report that the new C4 dips into the better looking and feeling Stellantis parts catalogue for a still interesting yet more coherent experience this time around.
The modern look and feel of this car continues with interesting seat designs, a high-riding dash with a higher degree of digitization than before, and improved ergonomic features (even over some notable Peugeots). We’ll talk more about those in the practicality section, but the C4 feels as weird and different from behind the wheel as you’d hope , with an odd dash profile, a fun and minimalist steering yoke, and attention-to-detail elements, like a detail strip that runs through the door trims and across the seats.
These elements are welcome and help separate this Citroen from its Peugeot siblings. It will need this going forward, as it also now shares much of its switchgear and screens with its sister brand.
This is largely a good thing, with the 10-inch screen looking and feeling good and slotting into this car’s design nicely.
The facelifted model sees a sportier front with the grille redesigned to highlight the double chevron badge.
The bonnet curves around the badge, as do the two long LED strip lights that connect the headlights. The bonnet also sports new divots that give it a gruffer edge.
The wide profile at the rear and new three-pronged tail-lights create some interest.
The black plastic moulding that runs along the base of the car could look unfashionable on a lighter colour but on our blue paintwork, it looks good. As does the contrasting black roof!
The interior trims are finished in a combination of synthetic and Nappa leather but boast a two-tone colour which might not land with everyone. Particularly given the navy portions seem to be glittery in certain lights.
Sitting at 1859mm wide, 1695mm high and just 4500mm long, the overall exterior design is sporty but cute. It should appeal to those who want a nice-but-not-loud-looking car and something that is easy to park.
The C4 brings some interesting practicality elements. There are a few areas where it’s even better than the improved layouts of recent Peugeot models.
The cabin feels spacious, with the C4’s relatively long wheelbase providing ample room in both rows. Adjustability is good for the driver, although it is worth noting that the seats have an odd blend of manual adjust for sliding fore and aft, contrasted with electrical adjust for seat height and tilt.
Comfort is superb from the memory-foam stuffed and thick synthetic-leather-clad seats. I don’t know why more cars don’t adopt this approach to seat design. You sink into these seats and are left feeling like you’re floating above the ground rather than sitting on something. The feeling here is unmatched in the small SUV space.
The massage function is a wholly unnecessary addition, and with the thick seat cladding, it didn’t really add much to the experience.
The seat bases aren’t too high either, unlike some cars in the SUV class, but the dash design itself is very tall, so people shorter than my 182cm height might find extra adjustment is required to see over the bonnet.
There are large bottle holders in each door with a very small bin; dual cupholders in the centre console, and a small armrest console box.
There’s also an odd little two-tiered shelf under the climate unit, with a removable base for extra storage underneath. It seems to me that the top shelf is a missed opportunity to place a wireless charger, although connectivity is handy with the choice of USB-C or USB 2.0 to connect to the wired phone mirroring.
A big win is the presence of a full dial set for not just volume but the climate unit too. This is something the Citroen scores over some of the new Peugeots, which have moved the climate functions to the screen.
Somewhat less wonderful are the digital dash cluster and holographic head-up display. These seem to be a bit redundant in the information they display to the driver, and the digital dash has no customisation, leaving me wondering what the point of it is.
The C4 also has some interesting innovations on the front passenger side. It has an unusually large glovebox and a neat little sliding tray, which looks like something from a Bond car.
It also has a slide-out tablet holder. This odd little thing lets you securely mount a tablet to the dash to provide a multimedia solution for the front passenger, which may be good for entertaining larger kids on longer journeys. Or adults who don't want to talk to the driver. It’s a neat inclusion, but I’m not sure how many people will use it in the real world.
The back seat offers a remarkable amount of room. I’m 182cm tall and had heaps of knee room behind my own driving position. The nice seat trims continue, as does the patternwork and detailing, which is the kind of attention to detail you don’t always get from rivals.
Headroom is a little limited, but you also score dual adjustable air vents and a single USB port.
The boot comes in at a hatch-sized 380-litres (VDA). It’s a neat, square shape with no little cutaways at the sides and is just big enough to fit our full CarsGuide demo luggage set, but leaves no room to spare. The C4 features a space-saver spare wheel under the floor.
The interior is spacious for a medium SUV but the back seat knocks off some points for family practicality. So, let’s start in the back.
Despite there being plenty of headspace for my 168cm (5’6’’) height, the legroom is cosy behind my driving position.
Meaning a 0-4 rearward facing child seat will encroach on front passenger space. It’s probably best suited to a family which is out of the baby stages but it was cumbersome fitting my big harnessed-booster seat in there, too.
It has ISOFIX child seat mounts on the outboard rear seats and three top tethers but two seats will fit best. The floor is flat, which offers far more comfort for a middle seat passenger and I love how the seats can be individually shifted.
The amenities and storage in this row are sparse. You get directional air vents, reading lights, netted map pockets and shallow storage bins in the doors.
Siblings may squabble over the single USB-A port on a long road trip but more than that, there are no cupholders or drink bottle holders back there or even a centre armrest.
That said, the 182mm ground clearance made it an easy car for my six-year-old to get in and out of; plus, the stadium-like seating and wide windows meant he had an awesome view this week.
Now for the front. It has ample amenities, storage and tech. You get plenty of head- and legroom, plus with the panoramic sunroof the cabin manages to feel airy, too.
Individual storage is great with an extra deep middle console, glove box, two cupholders, bins in each door and two very handy utility trays situated near the toggle-type shifter.
Charging options are much better up front, too, and you can choose between a wireless charging pad, two USB-A ports and a 12-volt socket to charge your device.
It's super easy to connect to the wired Apple CarPlay and there’s wired Android Auto for those users.
The built-in satellite navigation is straightforward but that’s where the simplicity ends. I did not find the multimedia system or the digital instrument panel to be terribly intuitive to use and the touchscreen controls can be laggy.
I’m sure you could get used to it over time but I felt flustered.
For this size SUV, the boot space is great at 580L with all seats in use but you can bump it up to 1630L if you fold the back row.
The floor can be adjusted to make a level load space or dropped to give you greater depth for bulkier items and there is a temporary spare tyre underneath the floor.
There are luggage tie-down anchors, a cargo blind and I always like having a powered tailgate.
In recent memory, Citroen’s offerings (the smaller C3 hatch in particular) have decidedly missed the mark on value. It’s not enough to be a niche player in Australia anymore – we have too many brands for that - so Citroen has had to have a re-think of its pricing strategy.
The resulting C4 that launches in Australia comes in a single, highly specified trim level, at a price that is remarkably competitive for its segment.
Wearing an MSRP of $37,990, the C4 Shine is positioned to compete with rivals like the Subaru XV (2.0i-S $37,290), Toyota C-HR (Koba hybrid - $37,665), and equally funky Mazda MX-30 (G20e Touring - $36,490).
For the asking price you also get the full list of available equipment, including 18-inch alloys, full LED exterior lighting, a 10-inch multimedia touchscreen with wired Apple CarPlay and Android Auto connectivity, built-in navigation, a 5.5-inch digital dash cluster, a head-up display, dual-zone climate, full synthetic leather interior trim, and a top-down parking camera. This leaves only a sunroof ($1490) and metallic paint options (everything but white - $690) as available extras.
The Citroen also packs some unusual items that represent surprising value – the front seats have a massage function and are stuffed with a very nice memory foam material, while the suspension system packs a set of hydraulic dampers to iron out the ride.
While the C4 faces tough competition in the small SUV segment, I think it represents pretty solid value at the price, so long as you’re chasing a virtue like comfort over hybridisation. More on that later.
There is only one model for the C5 Aircross Sport and it will set you back $54,990, before on-road costs.
That prices it as the most expensive compared to its rivals with the Mazda CX-5 GT SP ($51,810) coming in closest but the Nissan X-Trail ST-L ($46,790) and the Kia Sportage SX+ ($41,850) are even more affordable.
The only included paint colours are 'Polar White' and 'Nera Black'. Our model’s 'Eclipse Blue' will add on $690.
However, the C5’s price tag doesn’t feel too cheeky because of the feature-heavy specification, including heated front seats, electric driver’s seat with massage function, a panoramic sunroof and a mix of premium Nappa leather and synthetic leather interior trim.
You also get a powered tailgate, rear privacy glass tinting, full LED lights on the exterior, individually sliding seats on the back row and black 19-inch alloy wheels.
The technology has been upgraded with the dashboard being headlined by a 10-inch touchscreen multimedia system and a 12.3-inch digital instrument panel.
Built-in satellite navigation, as well as wired Apple CarPlay and Android Auto are also included as standard equipment.
On top of that, the safety list has been significantly improved, but more on that later.
The C4’s single trim level has a single engine, and it’s a good one; a peppy 1.2-litre three-cylinder turbo.
It appears elsewhere in the Stellantis catalogue and has been refreshed for the 2022 model year with a new turbo and other small refinements. In the C4 it produces 114kW/240Nm and drives the front wheels via an Aisin-sourced eight-speed torque converter automatic transmission.
No dual-clutches or CVTs to be found here. This sounds good to me, but is it good to drive? You’ll have to read on to find out.
The C5 Aircross Sport has a 1.6-litre, four-cylinder turbo-petrol engine with a maximum power output of 133kW and 250Nm of torque. It’s not super grunty but there’s plenty here to keep you up to speed on the open road.
It is a front-wheel drive and has an eight-speed auto transmission but the gear changes can feel a bit jerky at lower speeds.
Despite the little turbocharged engine and the abundance of ratios in that transmission, the Citroen C4 disappointed me a little bit when it came to real-world consumption.
The official/combined consumption sounds reasonable at just 6.1L/100km, but after a week of driving in what I would consider realistic combined conditions my car returned 8.4L/100km.
While it’s not terrible in the wider context of small SUVs (a segment that is still packed with naturally aspirated 2.0-litre engines), it could be better.
The C4 also needs at least mid-shelf 95RON unleaded fuel and has a 50-litre fuel tank.
Ah, this is where it earns back some points!
I was very impressed by the efficiency of this because the official combined cycle fuel figure is 5.7L/100km and my real-world usage came to 6.2L! That’s fantastic for this sized SUV and for a turbo.
With a fuel tank of 53L and based on the combined fuel figure, you should be able to get a driving range of around 930km, which is good for those families who like to do road trips.
Driving the C4 is an interesting experience because it approaches the road a little differently from most of its rivals.
It really leans into Citroen’s newfound comfort-focused niche with the seating and suspension. This results in an overall experience that is a bit unique in the market, and quite pleasant, too.
The ride really is quite good. It’s not a fully hydraulic system but has dual-stage dampers that essentially smooth out corrugations and much of the nasty stuff that comes into contact with the tyres.
It’s odd because you can hear the big alloys crashing about on the road, but ultimately you feel little of it in the cabin. What’s more impressive is Citroen has managed to imbue the C4 with this floating-on-the-road feeling, while maintaining enough of a ‘real’ driving position to make it feel like you’re sitting in the car and not on it.
The overall result is impressive. The comfort extends to the seats, as mentioned, which really do still feel floaty and supportive even after hours on the road. It also extends to the steering, which has a very light tune. This is a bit unsettling at first, as it feels like it has a large dead-zone in the centre, but it is also speed dependent, so once you’re cruising it regains a significant amount of feel. You can also manually bring back a bit of firmness by setting this car to its Sport drive mode, which is unusually good.
This means you can have an ease of operation in tight quarters while maintaining enough feel to make it fun to drive when you need to ask more of it. Clever.
Speaking of fun, the revised 1.2-litre three-pot is a hoot. It has a distant but entertaining gruff tone under pressure, and surges forward with just enough urgency to not leave you really wanting for power.
It’s not what I would call quick, but it has a raucous attitude paired with a well-behaved torque converter auto to make it truly entertaining. When you push it, there’s a moment of turbo lag followed by a lump of torque, which the transmission lets you ride out before decisively snapping into the next gear. I like it.
Again, it's not quick, but it punches just enough above its weight to leave you with a smile when you stick your boot in. To have that in a car otherwise so focused on comfort is an unexpected pleasure.
The dash cluster could use some work, as could visibility out of the cabin. The small aperture out the rear and tall dash line could leave some drivers feeling a bit claustrophobic. While the engine is fun to engage with, the turbo lag could potentially be a source for annoyance at times, too.
Brief negatives aside, I think the C4's drive experience really brings something unique, fun, and comfortable to the small SUV space.
Despite its city-friendly size, the C5 Aircross Sport is just as happy cruising on the open-road as it is in an urban environment.
The ride is smooth enough once you get up to a steady speed but the suspension can feel harsh on a bumpy road.
Also, the auto stop-start function can make it feel sluggish to respond, so I disabled this on most trips.
There is plenty of power so you'll feel confident overtaking or getting up to speed on the open road. However, you have to be a little more aggressive with the accelerator when you’re hitting hills.
The steering can, at times, feel vague when you’re at lower speeds but is otherwise responsive.
The cabin space is quiet and nice to be in on the highway and you’ll be able to chat with your passengers with ease.
What I like most about this though is the visibility – the windows are large and I feel like I have a clear view most of the time, which isn’t always the case in an SUV.
Parking this is a cinch with entry to tight car parks helped by a 10.7m turning circle!
However, the 180-degree view camera isn’t great and near hopeless at night time. A clearer image would be welcome but front and rear parking sensors ease the annoyance.
There's not such a good story to tell here. While the C4 comes with today’s expected suite of active-safety items, it just fell short of a five-star ANCAP rating, scoring just four stars upon its launch.
Active items on the C4 Shine include auto emergency braking, lane-keep assist with lane-departure warning, blind-spot monitoring, adaptive cruise control, and driver-attention alert.
Some active items are notably missing, like rear cross traffic alert, rear auto braking, and more cutting-edge items like junction alert for the AEB system.
What cost this car its five-star rating? ANCAP says the lack of a centre airbag contributed, but the C4 also fell short on protection for vulnerable road users in the event of a collision, and its AEB system also had marginal night-time performance.
The updated safety list is most welcomed, especially on a family SUV.
The C5 Aircross Sport has the following as standard - daytime running lights, forward collision alert, lane keeping aid, lane departure alert, blind-spot monitoring, rear cross-traffic alert, intelligent seat belt reminders, traffic sign recognition, 180-degree view reversing camera, front and rear parking sensors and adaptive cruise control with stop and go function.
Special mention for the new fatigue detection alert. When it triggers it doesn’t stop sounding until both of the driver's hands are detected on the steering wheel.
The autonomous emergency braking with car, pedestrian and cyclist detection is operational from 10 – 80km/h (5.0 -140km/h for car detection), however the pedestrian and cyclist functions are only detectable in the day time. It’s usual to see it operational at night, as well.
Despite the new safety items, it still only has six airbags, which includes curtain airbags covering both rows but that’s pretty low for a family car nowadays.
It was awarded four from a maximum five-star ANCAP safety rating back in 2019 but didn’t have all of the new items at the time of testing.
Ownership has always been a tough topic for unusual Euros like the C4, and that seems to continue here. While Citroen offers a competitive five-year and unlimited-kilometre warranty for all its new products, it’s the service costs that will hurt the most.
While most Japanese and Korean brands are competing to really keep these numbers down, the C4’s average yearly cost, according to the provided schedule, comes in at an average of $497 for the first five years. That’s nearly double the cost of Toyota’s C-HR!
The C4 Shine will need to see a service centre once a year or every 15,000km, whichever occurs first.
The on-going costs are super-reasonable on the C5 Aircross Sport, with a five-year/unlimited km warranty included.
You can also choose to pre-purchase a three- or five-year capped-priced servicing plan, both significantly cheaper than the pay-as-you-go option.
On the three-year plan, services are $1100 or an annual average of $366.
It’s a flat $2000 for the five-year plan, (averaging just $400 per service), which is very competitive for the class.
Servicing intervals are every 12 months or 15,000km, whichever occurs first.
The Aircross also comes with a five-year roadside assistance plan that is offered through Digicall Assist, for added peace-of-mind.