Browse over 9,000 car reviews
What's the difference?
For some strange reason, the Isuzu D-Max isn't often mentioned on the list of Australia's most popular vehicles.
You hear all about the Ford Ranger and the Toyota HiLux, of course. And you hear about the Toyota RAV4 Hybrid, the Tesla Model Y and a handful of others, too.
But let's give the D-Max its flowers. Last year, it was Australia's third best-selling vehicle, shifting more than 31,000 units in 2023. And it moved another 7947 vehicles over the first three months of 2024. That makes it a proper sales behemoth.
So far, it's the only ute that's been able to maintain touching distance to the Ranger and HiLux, and the brand has some pretty big sales ambitions for the model for this year and beyond.
I tell you all of this as a way to say that this updated 2024 model is a Very Big Deal, not just for the brand, but for the legions of ute fans across the country.
What's fresh? There's a new look, better safety kit, a new permanent trim level, new off-road capability and a better cabin experience.
Is that enough to keep it in the hunt with the best-selling utes in the country? Let's go find out.
Some of my favourite television shows or movies are flawed. When I talk to people about those films and about those flaws, there's a pattern - they don't know what they are and are therefore a bit confused. I don't know why that appeals to me, it just does.
Cars can be like that. There are some cars that aren't sure what they are. One of the exemplars of this is the Toyota C-HR - a small SUV aimed at young get-up-and-go types but bought almost exclusively by baby boomers, attracted to the badge. Young folks want more performance, lower cost and Apple CarPlay.
Hindsight suggests that the less-than-stellar sales performance of the much-heralded Mercedes ute, the X-Class, might be down to confusion. Mercedes thought it would be one thing and it turns out the market thinks it's another.
The new D-Max hasn’t been majorly overhauled and instead bundles together a whole bunch of small but important changes, all of which have been designed to keep it fresh in the face of its competition, like the Triton, Ranger and HiLux.
Has it done enough? Only time will tell. But there’s little doubt that these updates only improve the D-Max formula.
Note: CarsGuide attended this event as a guest of the manufacturer, with travel, accommodation and meals provided.
The X was an opportunistic shot at a market segment new to Benz. With even apprentices able to afford to buy a well-specced Hilux, it's become harder to separate the foreman from the kids. I, like Mercedes, thought this would be the boss's car. Mercedes saw the gap and went for it, thinking it could grab sales from top end utes from VW, Toyota and Ford, while maybe saving a few folks from buying a RAM or an F150.
The problem is, the target market knows its utes. And in a rough-and-tumble workplace, the perception is that if you've spent up big on this Merc, you've actually just paid too much for a Nissan Navara. Still, like those flawed movies I enjoy, the X-Class is a fine thing - and I don't blame Mercedes for trying. It just costs too much, and yet isn't Mercedes enough to justify that price.
There are some big-ish changes for this new-look D-Max, but how many of them you get depends on which of the six trim levels you’re shopping for.
Spring for one near the top of the family tree, and you’ll get all of the updates, which include new-look headlights that are LED with LED DRLs (but halogens on the SX), and a new-look front-end and grille. At the rear, there are new LED rear light clusters.
It doesn’t look a million miles away from the current D-Max, to be honest, but it does look a little newer, and a little fresher, which is important in the battle of the inches that is the new-ute market.
Inside, the brand describes the cabin as a mix of utility and comfort, and that’s feels pretty accurate from the driver’s seat.
The tech is new, with the 8.0- or 9.0-inch central screen joined by USB connection points, and there’s a new Digital Driver Display screen in the mix, along with new seat materials and trims, too.
But back to that that mix of utility and comfort. I’m not sure Isuzu has gotten the mix exactly right. There are plenty of soft-touch materials in the higher-trim levels, just not always where I want them to be.
I don’t know about you, but I like to have my elbow up when driving, and that plastic is still scratchy and hard, as is the place where my knee touches the centre console.
That said, it’s largely comfortable, definitely functional, and it serves up pretty much exactly what you might expect.
Despite being a Japanese ute in drag, the X-Class isn't immediately rumbled as resembling a Nissan, which certainly should count in its favour. Everyone who asked about it had little idea it wasn't a Daimler from the ground up, until you pointed out various details. Up here in the higher reaches, it's a really quality-looking thing, with beautiful paint and enough differentiation to make it look like a Merc. The headlights do seem a tad small next to the rest of the Mercedes range, but the whopping great three-pointed star in the grille leaves no one in doubt.
It's fairly tasteful in silver, too, and with a few carefully chosen options it looks pretty tough.
Once you're inside you see where it starts to get confused about itself. The hard, scratchy plastic dash pokes out from behind a huge slab of metallic trim. The centre console is clearly a brother from another mother, as is the overall dash layout. The cabin lacks the thoughtfulness and quality of a Mercedes design - you can't just slap on those signature air vents and expect to get away with it. Every piece that comes from Mercedes appears glued on, and it's jarring.
This might have been less of an issue if the car was significantly cheaper and not likely to be purchased by people who are familiar with the brand.
Isuzu has taken to calling the D-Max one of Australia’s most capable utes out of the box.
That includes up to 240mm in ground clearance, 800mm in wading depth, and a towing maximum of 3.5 tonnes for the bigger diesel engine, dropping to three tonnes with the 1.9-litre powerplant fitted. Payload is up to 1405kg, too, but to get you need the SX with Cab Chassis. It’s more like 1045kg for most dual-cab ute trims.
Also new for this update is the addition of Rough Terrain Mode — a technology borrowed from the MU-X, then improved to pair with the D-Max’s mechanical off-road features.
In short, the tech taps into the traction-control systems to detect wheel slip, and can then brake individual wheels and send torque to where it is needed to smooth your progress. In the D-Max, it works with the rear diff-lock, too.
The back seat of the D-Max shows why vehicles in this category are now doubling as family vehicles. Behind my own 175cm driving position there was enough knee and headroom to get comfortable, and I’m confident you could fit three across the back row pretty easily, too.
There are some creature comforts, including a USB-C charging point (trim dependent) as well as air vents, but no temp controls, and even a little coat hook as well, but it’s not swimming with niceties.
I really can't imagine how anyone signed off on the most annoying features of the X. Front-seat passengers get a solitary, shallow cupholder (the second one is unusable), and big door bins that could hold a bottle if you didn't mind it getting smashed from sliding around (they're unlined), and nowhere to put your phone. Like, nowhere, except maybe the glove box. Even the centre console bin is shallow and not much good for anything, apart from as an armrest.
The front seats are reasonably comfortable but the rears are way too high (in the name of a better view) and rammed hard against the rear bulkhead. The rear doors are also pretty narrow, so entry and egress can be a bit of a challenge if you're large or toddler small. Once you're in the seats, legroom is limited and headroom marginal. At least you get air-conditioning vents, but you don't get an armrest in the rear. On a nearly $80,000 ute. Even the dark-ages Colorado has one of those.
Anyway, that's enough said about the interior flaws.
The tray is a big boy, but it's worth knowing that the roller cover does rob a bit of space, as it does on any ute. The optional tray liner looks good and with Mercedes-Benz stamped in it, reminds you again what you've got. All told, it's 1581mm long, 1560mm wide (1215mm between the wheelarches) and you can load up nearly a tonne of people and things into the X350. You can also tow a massive 3500kg braked and still be able to carry a payload of 490kg. Gross vehicle mass is 3250kg (tare is 2190kg).
Ute ranges being the insanely complex webs they are, you’ll be unsurprised to hear there are lots of options here. In fact, there are some 25 combinations, spanning six grades, two engines, two gearboxes, a choice of two- or four-wheel drive and four body styles.
The price range is vast, too, now starting at $32,700 for the SX Single Cab Chassis with a 1.9-litre turbo-diesel and two-wheel drive, and climbing to a $70,500 MSRP for the X-Terrain Crew Cab with a 3.0-litre turbo-diesel and four-wheel drive.
To keep this brief, we'll focus on the Crew Cab Ute, which is yours in SX, LS-U, LS-U+, LS-M, X-Rider and X-Terrain guises, but we will also post a full price list below so you can choose your own adventure.
The SX range is now $500 more expensive across the board, and it starts at $42,700 with a 1.9-litre engine and two-wheel drive, or $50,700 for four-wheel drive. If you want the bigger 3.0-litre powerplant, it’s $44,700 for the 2WD, or $52,700 for the 4x4.
Then it’s the LS-U, which is big-engine only, and is $54.5k (which is up by $1500, by the way) for the 4x2, and $62.5k (again up $1.5k) for the 4x4. There’s also a LS-U+, which is $65,500 in 4x4.
Next is the LS-M, which is $55,800 (up $500), before the new-for-2024 X-Rider jumps in at $59,500. Both are four-wheel drive only and feature only the big engine.
Finally, there’s the flagship X-Terrain — big engine only, and four-wheel drive as standard — which is $70,500 (up a sizeable $3k), but which is also just $67,990 drive-away, at least for now.
The entry-level SX gets a vinyl floor, cloth seats, powered windows and mirrors, and air-conditioning with rear vents. Tech is handled by a new 8.0-inch central touchscreen with wireless Apple CarPlay and Android Auto, pairing with four speakers, while an also-new 4.2-inch screen sits in the driver’s binnacle. You also get 17-inch steel wheels, automatic wipers and halogen headlights.
Stepping up to LS-M trim gets you new and softer rear suspension, a higher-grade cloth interior treatment, bi-LED headlights and DRLs, 17-inch alloy wheels and body-coloured mirrors, door handles and tailgate handle. If you can spring for this trim, it feels like the sweet spot of the lower-range models.
Next there’s the new X-Rider, which was once was a special edition but now rejoins as a permanent member of the family. It’s all about upping the street credibility, so there’s black gloss on the grille and a black underbody spoiler, as well as black on the rear step bar, the mirrors, door handles and tailgate handle, the B-pillars, the sports bar and on the soft tonneau cover. There are also black 17-inch alloy wheels and dark grey side steps.
Next up is the LS-U, which ups the cabin tech with a new 9.0-inch central screen, but with tactile dials for volume — fixing what was apparently a big complaint about the outgoing D-Max – as well as a new 7.0-inch Driver Display. There’s also keyless entry and push-button start, including a new welcome light that illuminates the interior when you approach, dual-zone climate control and a nicer interior treatment. Outside, there’s a tub liner, silver side steps, chrome on the handles and mirrors and 18-inch alloys.
The LS-U+ then adds leather seats which are heated in the front and eight-way power-adjustable for the driver, and four-way power-adjustable for the front passenger.
Finally, the flagship X-Terrain gets red stitching across its leather interior, remote engine start, a rolling tonneau cover, a unique sport bar, dark grey side steps, mirrors, handles and roof rails, and 18-inch matte-grey alloys wheels.
2024 Isuzu D-MAX Pricing (RRP before on-road costs unless specified)
The X-Class range starts at the $45,450 X220D manual dual-cab and reaches all the way to the $87,500 X350d Edition 1. One step back from that is the $79,415 X350d Power dual-cab with all-wheel drive. That nets you 19-inch alloy wheels, an eight-speaker stereo, climate control, around view camera, reversing camera, keyless entry and start, front and rear parking sensors, electric front seats, sat nav, auto LED headlights, fake-leather interior, heated and folding rear vision mirrors, power windows and a full-size alloy spare.
An 8.0-inch screen hosts Mercedes COMAND system, complete with rotary dial and the weird scratchpad. COMAND is not as good as its German rivals and for some reason doesn't have Apple CarPlay and/or Android Auto, which is a mammoth oversight for a car of this type and cost.
Our car also had the lockable roll cover for $3295, the $1551 styling bar, a tow bar ($836) and, presumably, tow-bar wiring ($462).
The D-Max’s powertrains for 2024 remain unchanged, with the choice of a 1.9-litre turbo-diesel four-cylinder engine good for 110kW and 350Nm, or a 3.0-litre unit producing 140kW and 450Nm. They are paired with either a six-speed manual or six-speed automatic, and two- or four-wheel drive, depending on the model.
The X350d has something very Mercedes about it - the engine and transmission package. With 3.5-litres of turbo-diesel V6, you get 190kW at 3400rpm and a thumping 550Nm between 1400 and 3200rpm. These kind of figures at least put it up there with the brawnier VW Amarok.
Feeding the power to all four wheels is Mercedes' own seven-speed automatic. A centre diff apportions power front to rear and you have a choice of three modes - automatic, high range and low-range.
Isuzu reckons you’ll see around 8.0L/100km on the combined cycle with the bigger engine, with fuel use dropping to 6.9L/100km with the 1.9-litre unit fitted.
The 76-litre tank is the same for both engines, meaning a theoretical range of 950km or 1100km.
The X350d did pretty well in the week I had it - the official figure of 8.8L/100km was never going to happen but with a long motorway run to the Blue Mountains and the rest bashing about town, the 10.5L/100km I did achieve without trying was not bad at all. The 80-litre tank should give you a decent range of 750km, or thereabouts.
Remember, it’s evolution over revolution for the 2024 Isuzu D-Max, so don’t expect the drive experience to be dramatically different.
Instead, the brand says it has focused on fixing some of the complaints surrounding the outgoing model, something Isuzu is pretty open about.
It says they’ve taken feedback from the media, from their customers, and from their big fleet users, and they’ve fed it up their Japanese HQ. And the result of all that is this 2024 update.
Apparently one of the biggest complaints focused on the infotainment screen having no physical buttons, but the new one changes that with its wireless Apple CarPlay and twin USB connection points joined by a physical volume dial. I know that feels a little like you’ve taken a step backwards through time, but when something works, it works.
The’ve also made some key, and worthy, changes to the safety systems, but we will get to those in a moment.
The reality is — and I don’t mean this in an insulting way — that the new D-Max largely drives much like you might expect a top-selling diesel dual-cab to drive.
The torque on offer from both engines, but especially the bigger one, is plentiful, even if the noise of the diesel is an ever-present passenger when you put your foot down, and there is that inescapable truck-like feeling from behind the wheel.
There are some elements that set it apart, though. The steering is smooth and responsive, as is the quick-witted automatic gearbox, and despite us tipping into corners a little faster than we would on our daily commute, there wasn’t much in the way of side-to-side body roll, and no complaints from the rubber.
That might sound like I’m damning the D-Max with faint praise, but that’s not the intention. It’s a comfortable, capable, practical workhorse, and that’s ticking plenty of ute boxes, right?
The bigger-engined D-Max remains a towing powerhouse, too. We pulled some serious weight, and 3.0-litre turbo-diesel made pretty light work of it, with ample torque on offer to keep things moving.
It wouldn’t be the launch of an updated diesel dual-cab without a tour across a tailored off-road course, and Isuzu delivered, specifically to plug the merits of its new Rough Terrain Mode.
Tested back-to-back with the system switched on and off, there does seem to be less slip from the wheels when traversing bumpy, tyre-torturing articulations, with the D-Max just gripping and going. It’s another off-road tick for a ute already very good in the rough stuff.
One of the weirder things to make it into the X-Class is the world's second most irritating column stalk, which is asked to pack in indicators, headlights and wipers. Thankfully, the world's most irritating column stalk, the Mercedes automatic shifter, wasn't inflicted on the X-Class. But the obvious problem is the key, which clearly isn't a Mercedes unit - even the star is ill-fitting and will probably fall off after a while. This is not a premium experience.
Thankfully, the big turbo-diesel wipes away a lot of the complaints about this car not being Mercedes enough. Brawny and super quiet (twin balance shafts will do that), the X is a very easy car to live with. While not especially lively, it's easygoing in the city and very refined.
On the open road it cruises almost silently and the ride is way above what you might expect from an unloaded tradie-mobile. It doesn't feel as high as some utes, which makes it feel a bit more car-like, and will no doubt appeal to some who might have to swap in and out of a traditional SUV and into the X, for whatever reason.
It is by far the most civilised ute I've ever driven and was worlds away from the Colorado I drove last week, to the point where I could almost - almost - see a justification for the unbelievably hefty price tag.
Credit for the refined ride and handling goes to the coil-spring rear end, much maligned in some quarters. While that style of suspension is not the ultimate in load-lugging, it's way more comfortable for passengers and, given the likely buyer profile, probably more agreeable than a cart-sprung rear-end.
I would cheerfully drive long distances in the X and it feels like it could go anywhere.
Full credit to Isuzu for equipping the entire D-Max range with the best of its safety equipment, much of which has been overhauled for this generation.
That starts with a new-generation camera that scans the road for cars, pedestrians and cyclists with greater clarity. It also includes a charging plug for an aftermarket dash-cam.
There’s now updated Lane Keep Assist, better programmed to centre in the lane rather than bouncing from edge to edge, bumper bowling style. There’s Rear Cross-Traffic Alert and Brake and Adaptive Cruise Control, too.
That fact that it’s all standard from the entry-level SX is fantastic, and the D-Max range copped the full five-star ANCAP rating when tested in 2020.
The Mercedes-Benz finally starts to puts its nose ahead of its competitors on the safety front.
The X350d has seven airbags, ABS, stability and traction controls, forward collision warning, low speed forward AEB, pedestrian detection, lane-keep assist and around-view cameras, trailer-sway control and hill-descent control.
It also has three top-tether and two ISOFIX points.
Its five-star ANCAP safety rating was awarded in 2017.
The D-Max is covered by Isuzu’s six-year, 150,000km warranty, and we like the years, but less so the kilometre limits.
There’s five years of capped-price servicing, too. You’ll be visiting the service centre every 12 months or 15,000kms, and each visit will cost you $449 for the first five years, or $2245 in total.
Mercedes offers a three year/200,000km warranty for the X, which isn't too bad. It also throws in roadside assist for the duration. Also worthy are the 12 month/20,000km service intervals.
A basic capped-price service scheme will hit you for $1950 (pre-paid) or $2,555 if you pay when you front up for each of the three services covered. The servicing isn't super-cheap, as you can see, but at least you know what you're up for.