Iveco Daily vs Volkswagen Crafter

What's the difference?

This workhorse combines good cabin comfort and storage with an expansive tray (or other service body if you prefer) and GVM/GCM ratings large enough to cater for a multitude of heavy work requirements. It would be worthy of consideration if you have a car licence and need more than a one-tonne ute or full-size US pickup to get the job done.

If you need space and size, but don’t want a van, then the VW Crafter cab-chassis could be a terrific option for your business. With so many variants and derivatives to choose from, there’s one for just about every user case. 

It is missing a few technology items for safety spec, but as a work vehicle there really is no other offering out there that offers the personalisation and customisation the VW Crafter cab-chassis range does.

The latest Daily E6 range features a revised and more streamlined grille design with more prominent horizontal louvres.

It has also switched from hydraulic to electric power-steering, bringing numerous benefits including steering wheel height/reach adjustment and the new ‘City Mode'.

The latter allows the driver to reduce low-speed steering effort by up to 70 per cent when negotiating tight worksites or loading zones. A welcome feature that allows turning with one or two fingers.

Iveco claims catering for big Aussies was of primary importance when refining its driver seating comfort which includes a taller headrest, longer seatbelts and seat-rails for greater adjustability, plus what it claims to be the first use of memory foam in commercial vehicles.

The only thing missing for RHD markets like Australia is a driver's left footrest, even though LHD markets get them as evidenced by the one residing in the passenger footwell, which is of course the driver's footwell in LHD models.

Passenger seating is often overlooked in single-cab designs but our test vehicle is unusually comfortable, particularly in the central position where even tall people can sit with sufficient knee clearance from the dash and with ample room for large boots on a flat floor.

The steel ladder-frame chassis rides on torsion-bar independent front suspension and a live rear axle, located by substantial double-stacked leaf-spring packs.

Braking is by four-wheel discs and it has a compact 13.5-metre turning circle, which certainly takes the stress out of U-turns, particularly at busy intersections.

The front bumper and lower sections of the doors, where most bumps and scrapes occur, have a low maintenance dark grey finish.

The bumper is now made in three pieces to minimise repair costs, as each section can be replaced independently if damaged rather than having to replace the entire unit.

Perhaps the most interesting thing about the design of the VW Crafter cab-chassis range is that there are so many options available.

You can have it as a single cab in three different lengths - Medium Wheelbase (MWB) spanning 5996mm total, Long Wheelbase (LWB) spanning 6846mm, and Long Wheelbase with Overhang (LWBO) stretching 7211mm.

Plus there are two double cab models available, the MWB and LWB, and both have seating for seven occupants - three up front, four in the rear.

And then there’s the fact you can have the Crafter in FWD, 4Motion all-wheel drive, or rear-wheel drive like our test vehicle. Both the FWD and AWD models have transverse mounted engines, while the RWD model has a north-south longitudinal engine. 

The design of the vehicle varies based on that, with the FWD and AWD models offering better load-in height as they manage to package all the mechanical hardware down lower in the chassis. The RWD is more a heavy-duty option, and indeed is available in up to 5.5-tonne GVM configuration, meaning you need a truck licence to drive it. That’s not the case with our 4.49t GVM version, which is legal to be driven on a regular car licence. 

It’s this availability of options that gives customers with very specific needs more choice to configure the vehicle they really want - and that is certainly an excellent design trait. 

But one thing to consider is that all Crafter cab-chassis variants come with an Alloy Tray standard, and it’s fitted at the factory, rather than at the dealership. 

The tray features a flat load-in space at the side, meaning you don’t need to contend with a rim or lip when forklifting items in, plus there are 10 recessed lashing eyes for tying down, and there’s an integrated rear step on the tailboard. The tray itself features a wooden floor (multi-layered birch plywood) which varies between vehicle types - you get the 15mm thickness for single rear tyre models, while dual-rear tyre versions get 21mm thickness.

The surface is designed to be non-slip via VW’s ‘screen-printed’ development, and on test we noted a little bit of slippage, so beware that items need to be well secured. 

The tray’s sides are light and offer about 400mm of depth for storage, and there’s a side underride guard to stop other vehicles from pitching under the tray - and that also doubles as a handy step if the sides are up, but is not usable if the sides are dropped.

While the plastic latches are easy to operate I fear the forgetful apprentice may one day leave one unlocked, which could easily lead to it being smashed off in narrow confines. We also had some issues tying down to the front lashing eye with a ratchet strap because the ladder rack got in the way, and the recessed tie-downs collect leaf litter and worksite debris very easily. 

And if you want the figures: the load area is 8.8 square metres, measuring 4300mm long, 2040mm wide and 400mm deep, with a load sill height of 1035mm. 

The exterior cabin styling is Teutonic and fuss free, and it’s easy to determine this is a Crafter at a glance. One thing I wasn’t so taken by was the body-paint-coloured chassis rails, which had a number of rather messy looking welds that - if I was buying one for my business - I would prefer were black.

And if customising your vehicle to suit exactly your needs is important to you, here are some of the things you could add to your Crafter, if you want it: black steel wheels instead of silver; heated seats; a heated steering wheel with leather trim; a suspension seat for the driver and/or passenger (replacing the three-seat bench with a two-seat layout); a second battery setup; second alternator setup; sat nav media; tyre pressure monitoring; mechanical differential lock and hill descent control (4Motion models); active lane keeping assist; adaptive cruise control and more. More on the safety specs in the safety section below.

As you can probably tell from the interior images, there’s a bit to cover off for cabin practicality and design in the next section.

With its 2135kg tare weight and 4495kg GVM, our test vehicle offers a substantial 2360kg payload rating, which is about double that of the sturdiest one-tonne cab-chassis models.

Even after you deduct the 304kg weight of its aftermarket aluminium tray from that figure, you're still left with 2056kg or more than two tonnes of payload capacity.

It's also rated to tow up to 3500kg of braked trailer and with its 7995kg GCM that means it can legally tow its maximum trailer weight while carrying its maximum GVM.

In other words, this jigger can legally haul just under 8.0 tonnes of combined payload and trailer, which opens the door to many working tasks requiring big load capacities.

The aluminium tray has a sturdy bulkhead with rear window protection and pivoting load retainers up top to ‘book-end' long lengths of pipe or timber.

It also has side-steps up front plus external rope-rails and internal load-anchorage points along each side.

There are two drop-sides along each flank separated by short and sturdy pillars to boost strength and rigidity.

According to our tape measure, this tray's internal work surface is 4070mm long and 2055mm wide with a drop-side depth of 330mm.

There are plenty of places to store things in the cabin starting with three tiers of storage in each door, with the largest equipped with small and large bottle-holders. There's also a full-width shelf at roof height.

The top of the dash has two large bins with clamshell lids, plus a central bin with two USB ports. There's also cup/small-bottle holders on each side of the dash and an open shelf and small glove box on the passenger side.

In the central dash there's a pop-out cupholder, shallow drawer for small items and a larger swing-open bin below them.

The centre seat's backrest folds forward and flat to provide a small work desk complete with a spring-loaded document clamp.

This desk can be raised to reveal a padded compartment below that's ideal for storing pens and slender electronic devices (phones, iPads etc).

Both base cushions in the passenger seat can also be tilted forward to access a large hidden area beneath, so there's good use of limited cabin space to maximise storage.

Very. If you use your vehicle as a mobile office, the Crafter’s cabin could be a very handy space for you.

There are storage caddies above the driver and passenger head areas, as well as a trio of folder holders on top of the dashboard, and multi-level door pockets with the lowest, largest ones offering bottle storage. There are also two cup holders each for the outboard passengers, the larger of which can fit a 600mL fizzy. 

There are other storage sections, including spaces under the bench seat (individually openable by pulling the tab at the back of the seat base), as well as a glovebox and a shelf above it for smaller items. 

One interesting thing to note is the placement of the USB port, which is up on top of the dash - clever if you plan to fit a phone older accessory as you could just leave the cable in at all times. There are also two 12-volt sockets for additional charging.

In terms of media there is an 8.0-inch touchscreen system with Apple CarPlay and Android Auto, but no sat nav. It has USB/auxiliary/SD card inputs, and is teamed to a sound system with four speakers and also has Bluetooth phone and audio streaming. It’s a really simple and quick system to use, making living with it super easy. There are audio controls on the steering wheel, too, so you need not lean over and reach for the buttons or knobs.

All the controls are simple, in fact. There are easily learnable positions for all the main functional components, including the manual air conditioning dials and - in our test vehicle - a switchable reversing alarm, which is great if you start work early and don’t want to annoy the neighbours.

Oddly, though, the vehicle we had didn’t include a reversing camera, though it is possible to have one fitted (ours missed out due to COVID-19 delays). It’s hard to see out directly behind you; I had to rely on a bystander when reverse-parking in a spot and it was a game of inches. 

Those who want a comfier drive experience may wish to option the ErgoActive Suspension Seat, and I would probably do so if I was buying this vehicle for myself, as the ride can be tedious on country roads - more on that below. As standard, the driver’s seat is a Comfort Seat Plus, and it comprises height and slide adjust, four-way electric lumbar adjustment, and it has two adjustable armrests as well. 

As mentioned above you can configure your Crafter in more than 80 different ways, so the price range is broad.

The Van range spans from $49,290 to $70,090 (before on-road costs), but if you’re shopping for a van there are really strong driveaway deals being done.

The list prices for the Cab-Chassis line-up start at $49,390 and range through to $65,890 (MSRP). These models are more ‘made to order’ than the in-stock vans that the brand brings in. 

And if you need a bus? The Crafter Minibus range spans $68,690 to $76,190. 

Okay, but let’s narrow the focus a little to the Crafter we have here - the 50 LWB TDI410 single cab-chassis - which has a list price of $64,180 plus on-road costs, and there are a couple of options fitted, too. As tested, our vehicle has an acoustic reversing warning ($450), painted ladder holder with bulkhead ($1305) and heavy duty suspension with heavy duty stabiliser bars ($690) - making for an all-told as tested price of $66,625 plus on-road costs.

That seems like pretty decent value given the capability and capacity this vehicle offers, and the fact there is such a huge number of body types, heights, lengths and drivetrains simply makes this Crafter model a compelling option for those in the market for a specific workplace solution.

And as standard it comes pretty well kitted out, with a three-seat (1+2) cabin layout, LED cabin lighting, overhead storage, rubber flooring, USB and 2x 12-volt outlets, 8.0-inch touchscreen media with Apple CarPlay and Android Auto, Bluetooth phone and audio streaming, air-conditioning, reach and rake steering adjustment and plenty of storage options.

The exterior has a standard-fit alloy drop-side tray, halogen headlights with halogen daytime running lights (DRLs), 16-inch silver steel wheels, full size spare wheel, side reflectors, an end cross member, and there’s a few safety items fitted standard as well - we’ll cover those off in the safety section below. 

Further, we’ll cover off a number of available options and accessories in the next section, because you can essentially design your Crafter cab-chassis to be precisely what you need.

Iveco's 180EVID F1C is a heavy-duty 3.0-litre, four-cylinder turbo-diesel with variable geometry turbine technology and tough Euro 6 emissions compliance using AdBlue.

It produces 132kW at 3500rpm and 430Nm of torque at 1500rpm.

The optional ZF eight-speed torque converter automatic sends drive to the rear wheels and offers a choice of 'Eco' (Economy) and 'Power' drive modes plus the option of sequential manual-shifting, all using the stumpy dash-mounted shifter.

It also has overdrive on its seventh and eight ratios to optimise fuel economy, particularly at highway speeds.

As is the case with pretty much all the elements of the Crafter, there’s plenty of choice when it comes to engine and transmission choices.

I pointed out in the design section that you can have front-, all- or rear-wheel drive, depending on your circumstances, and all three versions are also available with the choice of a six-speed manual gearbox or an eight-speed automatic transmission.

As for engines, there’s two tunes to choose from: the entry-level 2.0-litre TDI340 turbo, which has 103kW of power (at 3500rpm) and 340Nm of torque (at 2000rpm); or the motor tested in this vehicle, the TDI410 which runs a 2.0-litre bi-turbo producing 130kW (at 3600rpm) and 410Nm (at 2000rpm). 

There is no petrol model, no petrol-electric hybrid, no plug-in hybrid, no electric and no LPG version. So maybe there isn’t that much choice, really - well, not in Australia. There is an e-Crafter in Europe, though. Maybe we’ll see it here one day, too.

Towing capacity for the Crafter cab-chassis models is pegged at 750kg for an unbraked trailer and 3500kg for a braked trailer, but only if you buy the “50/55” RWD model - and take note, the download for the towball is not great, at 150kg. Crafter “35” FWD and AWD versions can tow 750kg/2500kg, again with a 150kg downball limit.

The gross vehicle mass for cab-chassis Crafter models depends on the drivetrain, too. The 35 models have GVM ratings of 3550kg, while the 50 and 55 models are rated at 4490kg and 5500kg respectively.

Gross combination mass (GCM) isn’t quite as straightforward - it depends on the model and configuration. But for the model tested here, the GCM was 7077kg, with an unladen weight of 2539kg and a maximum payload of 1951kg (hence the 4490kg GVM). 

When we stopped to refuel at the completion of our 303km test, the dash display was claiming average consumption of 11.3L/100km, of which about one third of that distance was hauling a heavy payload on a mix of city and suburban roads plus some highway travel.

Our own number, crunched from fuel bowser and trip meter readings, came in slightly lower at 10.9, which is excellent economy for a vehicle weighing more than 2.4 tonnes unladen and almost 4.0 tonnes for part of our test.

So, based on our figures, you could expect a realistic driving range of around 900km from its 100-litre tank.

Because of the class of vehicle, it doesn’t have a claimed fuel consumption rating. And while I have been impressed with the fuel consumption in prior Crafter FWD high-roof van loans (10.9L/100km), the RWD cab-chassis was considerably more thirsty on test.

I covered more than 1200km in the vehicle, some of those kays with a pallet load on board and then with light-but-not-aerodynamic outdoor furniture set stacked up, while other driving was done as highway stints unladen. Over the entirety of that drive, I saw an at-the-pump return of 12.5L/100km. 

One thing I noted was that the fuel tank capacity of 75 litres is quite small for a vehicle of this size and intent - and there’s no long range fuel tank option, either.

Plus buyers need to be aware that the Crafter runs Adblue after treatment tech, which is another consumable cost to keep in mind.

It's easy to find a comfortable driving position given the memory foam bucket seat has adjustments for lumbar support, base-cushion rake and driver weight for its inbuilt suspension.

The fold-down inboard armrest, in partnership with the door's armrest, ensures balanced elbow support to reduce neck and shoulder strain.

There are good eyelines to the big door mirrors, with the bottom thirds of each offering wide-angle views. However, with the seat in its most rearward position, the slim column that separates the fixed and sliding glass in the driver's door slightly obscures the outside edge of the driver's door mirror, which suggests the single-cab has more rearward seat travel than the van version we've previously tested.

The electric power-steering is nicely weighted (particularly the new ‘city mode' in tight spots) and the four-wheel disc brakes have good stopping power.

It's a no-brainer the ride quality is harsh over bumps when unladen, given it's designed to cope with 8.0-tonne GCMs.

Fact is, in a working role, this vehicle would rarely if ever be driven without a substantial load to engage its big rear springs, which we did when forklifting 1.3 tonnes onto the tray. With driver this payload totalled 1.4 tonnes, which was still more than 600kg below its peak rating (with tray).

Even so, it was enough to make the ride much smoother, which is most relevant in this context. The 3.0-litre turbo-diesel maintained good performance hauling this load in city and suburban driving, displaying useful flexibility either side of its 1500rpm torque peak in Eco mode.

We did sample the Power mode, but found the engine was more than capable of handling this task in its economy setting, with the eight-speed auto doing its best work if left alone without the need to manual shift.

The engine only requires 2000rpm to maintain highway speeds, so engine (and tyre) noise is low at 110km/h. The most cabin noise comes from wind-buffeting around the mirrors, bulkhead frame and payload hanging in the breeze.

In Eco mode it performed well on our 13 per cent gradient, 2.0km-long set climb at 60km/h, comfortably hauling this load to the summit in third gear without the need to select Power mode.

Engine-braking on the way down, in a manually-selected second gear, pegged the road speed at 50km/h without the brakes needing to being applied for most of the descent, until it overrode our manual gear selection and shifted up to third when the engine was approaching its 4500rpm redline on overrun.

In our experience, these engine-protecting protocols are common in European commercial vehicles. However, it can spring a surprise if you're leaning on the engine to help restrain a big payload on a steep descent and it suddenly changes up a gear.

Even so, the engine-braking performance was good given its sizeable payload.

This big unit isn’t the sort of vehicle I’d aim for as a ‘wish list driveway occupant’, and not only because I don't have a large enough driveway.

It is eminently practical, hugely helpful and surprisingly easy to drive, though.

I mean, something that’s 7004mm long and runs a 4490mm wheelbase is always going to suffer some compromise in terms of the turning circle, and at 16.2m you’re going to have to do more five- and seven-point turns than three-point rotations.

But the steering wheel is compact and easy to manipulate, and the steering action is direct and accurate, easy to judge for a vehicle of this magnitude. 

The heavy duty suspension is tiresome on country roads without weight, but if the surface is smooth, so is the sailing. Over B- and C-roads in the NSW central west and southern tablelands, the front and rear suspension jostled and jittered considerably - in fact, it was the front suspension that felt most uneasy (possibly because the cabin is soooooo far from the rear axle!).

The engine is smooth and builds pace well - in fact, it's quite rapid from a standing start, with the bi-turbo motor ensuring strong response through the rev range. The traction control is overly sensitive at lower speeds when taking off, or when negotiating tight corners. That’s probably a good thing, to be honest.

Over my 1200km of driving about 600km was unladen, and the thrust of the engine was good enough when empty. It’s hardly speedy, and it’s not quiet about doing its thing, either - but the transmission harnesses the available torque well, and shifts cleverly to maintain pace.

However, if you encounter a long-distance hill ascent, you will notice the transmission and engine can be a little busy, shifting between the higher gears to ensure smooth (but, again, not tranquil) progress.

Yep, it’s a noisy old unit, with lots of wind rush around the top of the cab and some around the mirrors, too. But as mentioned in the safety specs section, the mirrors are big and offer good vision to the sides, while the bulkhead of the ladder rack did eat into the rearview mirror vision of our test vehicle. And I reiterate - the reversing camera would be a must for me and any other driver who cares about what’s behind them.

For what it’s worth, my partner and our two small dogs were able to fit in the cabin with me. The dogs had no complaints, but the upright and non-adjustable backrest of the bench seat did cause some issues for my partner after hours of driving.

Now, let’s consider what it’s like with a load on board.

The VW Crafter has not been crash tested for an ANCAP rating, nor has it been scored by Euro NCAP.

But there are some decent standard safety inclusions, such as “Front Assist with City Emergency Brake” which is VW speak for auto emergency braking (AEB) that works up to 30km/h, as well as driver fatigue detection, multi-collision brake (which stops a loaded vehicle careening into other road users post accident), hill hold assist, adaptive stability control, anti-lock braking and brake assist.

There are six airbags in all models, with dual front, front side and curtain airbags, but the dual cab models don’t get curtain airbag protection at the rear, so keep that in mind. 

Optional safety tech includes adaptive cruise control with lane keeping assist, active lane keeping assist and a reversing camera. There is no blind spot monitoring or rear cross-traffic alert, which would be handy in a vehicle of this size. Thankfully, though, the mirrors are dual-pane units and offer a good view of the road behind.

Standard warranty is three years/200,000km (three years is short) but the option of up to five years/300,000km is available at extra cost.

Scheduled servicing is every 50,000km/12 months whichever occurs first.

Iveco offers a range of maintenance agreements to help owners manage maintenance costs.

The VW Crafter comes with a pretty good promising ownership experience, and it’s not as expensive as you might be thinking for a Euro vehicle, too.

The company offers a five-year/unlimited kilometre warranty plan as standard - none of those promotional offers like some rivals.

Then there’s the choice of either pay-as-you-go servicing, with intervals pegged every 12 months/20,000km, whatever occurs first, or you can prepay you servicing and roll it into your finance payments with VW’s Care Plan choices.

There are two pre-paid Care Plan options: three years/60,000km, which costs $1450 and makes for a saving of between $250 and $649, depending on the model; or the five-year/100,000km offer which is $2300 (meaning your first service is free), and saves you between $898 and $1428 compared to PAYG servicing. VW Australia states “all items in scheduled service, such as labour, parts and fluids” are covered.

That makes a lot of sense, and if your vehicle is an essential tool of trade, the brand also offers roadside assistance for the life of your Care Plan prepay servicing option, while you can also book “60 Minute Service Express” maintenance.