Browse over 9,000 car reviews
What's the difference?
Hybrid is no longer a dirty word.
Australians have now embraced the semi-electrified powertrain in a big way, with the popularity of eponymous fuel-sipping Toyota hybrid models speaking for themselves.
But this sales-volume love has not extended to the tangled and often confusing world of plug-in hybrids, which puts Mercedes' latest offering in a bit of a tough spot.
The A 250 e is the late-arriving plug-in hybrid variant of the brand's popular A-Class range, and it offers some innovations which make living with an electrified car a lot more convenient.
With a tall asking price, though, is it a step too far into the electrified landscape, or a compelling option for Australians curious about electrifying their daily commute? We drove the A 250 e at its local launch to find out.
Think of a Mercedes-AMG and the first words that spring to mind are probably not - understated, efficient and restrained. And yet those are probably the best words to describe the all-new C 43.
Of course, before we go any further it’s important to note that the C 43, even in its previous six-cylinder guise, was never meant to be as wild, raucous or powerful as the C63 flagship - that’s simply not its role in the AMG line-up.
But even so, this new model is a dive into fresh territory for the brand and puts a very different spin on the AMG sports sedan as we know it.
This is a four-cylinder model, complete with a Formula One-derived electric turbocharger, so it lacks the sound and fury you expect from something carrying the ‘AMG’ badge - but that doesn’t mean it’s a bad car, as we’ll explain.
The A 250 e is a really interesting option in an evolving electrified landscape.
Not only is it a demonstration Mercedes is going to have a real go at plug-in hybrid cars in Australia, it also offers those who may be curious about an electrified vehicle a way of experiencing it on their terms.
The compromises are clear-cut, though. You can drive the A 250 e in any way you're comfortable with, but it's never going to be quite as good as a purpose-built EV, hybrid, or combustion car.
The new AMG C 43 may lack the drama and excitement we’ve come to expect from the German performance brand, but that doesn’t mean it’s a bad car. Yes, it could be more extroverted and the ride could be improved, but this is still a sharp-looking sports sedan with loads of punch.
This is a car that speaks to its times, with ever-stricter emissions regulations making it harder and harder for car companies to produce loud, wild and charismatic cars. So Mercedes-AMG has worked within those boundaries and come up with a car that retains at least some of those core elements that has made the brand so desirable over the years.
Note: CarsGuide attended this event as a guest of the manufacturer, with accommodation and meals provided.
Similar to its GLC 300 e bigger sibling, you'd be hard-pressed to tell the A 250 e is a PHEV at all. There's very little about it which screams ‘eco' until you look a little closer. Only keen Mercedes enthusiasts will pick the eco-look wheels, with the only other two give aways being the lack of an exhaust and fuel flaps on both sides.
Other than those items, the A 250 e's exterior is the normal A-Class fare of slick but conservative Mercedes styling, gently accented with elements of chrome and black.
Inside is the same deal. It has all the same elements which make Mercedes' small car range unique and flashy to be behind the wheel of.
Our car had a controversial contrasting crème interior, but I have to say I much prefer the piano black trim items to the in-your-face chrome ones which usually come in these Benz small cars.
Obviously, there's a healthy options list to help you customise it further, but I'm a fan of the soft dash elements, and how the ‘Artico' trim is generously placed throughout to remind you this is a premium badged car.
I do like how Mercedes stands out from the crowd when it comes to its signature vent layout, dual-screens and everything from the lavish front seats to the wheel.
I especially like the blue colour our hatch came in, as you usually only see Benz cars in white, grey, silver, or black. Buy colours!
The 'MBUX' multimedia suite is also lightening fast and very customisable when it comes to its layout and look. I'd say its one of the best suites on the market, although interacting with it via the touch elements on the wheel and centre pad can be a bit fiddly.
Mercedes has created something of a problem for itself with its decision to introduce AMG styling packages for the majority of its range, including the C-Class.
It means the C 43 has to walk a fine line between looking like a unique AMG model, rather than just a C300 with a bodykit and not out-doing the C63.
To that end it has AMG’s now familiar grille with vertical bars, the unique and complex-looking 20-inch alloy rims and a small lip spoiler on the boot. But otherwise it is surprisingly understated for an AMG, lacking the more obvious and muscular stance of previous AMG offerings.
Inside, there’s a similar theme, with the typical Mercedes-Benz luxury appointments but with a sportier, AMG twist. The steering wheel is chunky and comes with AMG branding, metallic shift paddles and a pair of rotary dials/buttons that allow you to alter the various drive modes and settings.
The one on the right allows you to switch between the pre-set Comfort, Sport, Sport+ and Individual modes, while the one on the left can scroll between the various individual aspects to tailor the settings to the conditions.
In typical modern fashion the design is tech-laden, with a digital display for the instrument panel (that can be switched between various graphics) and a large, tablet-style central multimedia touchscreen that controls the majority of the car’s non-driving functions.
Like all A-Class hatchbacks, this Benz is centred pretty much solely around the front two passengers. Both get lavish seat trims and lovely touchpoints, easily a cut above mass market rivals.
Space perhaps isn't this car's forte, with the A- and B-pillars cascading inwards for a low roofline and a comfortable but not spacious interior width.
Raised console elements and elbow resting points add to the primo feel, but visibility is limited from the tiny wing mirrors and small rear window.
Front passengers get some large binnacles in the door trims, cupholders in the front, a decently sized centre console box housing two USB ports, a surprisingly large glove box, and a shallow bay for wireless phone charging up front.
All three USB ports available to front passengers are USB-C type so you'll also need to be ready with some adapters.
Rear passengers get the same lovely sculpted seat trims, but it is limited back there for someone my 182cm (6'0") height and the large front passenger seats, low roofline, and smallish window apertures make for a tight-feeling space.
There are nettings on the back of the front seats, small binnacles in the doors and a tiny shelf on the back of the centre console.
There are no amenities like adjustable air vents or charging ports for rear passengers, although the two USB-C jacks located in the centre console box should be within reach.
Boot space is an interesting story. Mercedes has packaged the electric elements in this car to consume the least amount of space possible. So, despite a relatively large and water-cooed lithium-ion battery under the boot floor, and 35-litre fuel tank in front of the rear axle, the hatchback as tested here only loses 45-litres compared to its non-hybrid version. No mean feat.
This makes total space available a decent 310 litres (VDA). You'll get a little more in the sedan version of this car, and it is larger than the Audi A3 40 TFSI e which offers 280L.
The new C-Class has grown slightly in size compared to the model it replaces, most notably with a 26mm increase in the wheelbase which you can feel in the cabin.
The front seat space is good, with excellent adjustability for the power-adjustable seats and steering column. I had no trouble finding my ideal seating position which makes for a more enjoyable and uncompromised driving experience.
Rear space is a bit tighter (which is typical for this segment/size of vehicle), but thankfully the standard seats do have very deep sculpting in the backs which allow for more knee space and foot room.
However, at approximately 180cm (six-foot), I wouldn’t like to sit behind my seating position for long periods as my knees were touching the seat back, and headroom is compromised with the panoramic glass roof.
In terms of small item storage there’s a lidded console box in between the front seats as well as a pair of cupholders and a small tray where you can place your mobile phone.
It’s worth noting, though, that early examples of the C 43 in Australia do not have a wireless smartphone charging pad, with that reportedly being introduced from February production.
While that’s good news, it’s not really competitive in this day and age to offer a car costing six-figures without such technology.
There’s also only a single USB-C power outlet in the front, which is another disappointment, but there is a pair in the back.
Mercedes does win some points back for a respectable 455-litre boot, which has a nice wide load opening that will make packing luggage easier.
The A 250 e is not wildly expensive when you consider its plug-in hybrid credentials and premium market position, but then, $63,400 (MSRP) is asking a lot for any non-performance hatchback this size.
Value is also lost in the fact there's no all-wheel drive like the A 250 4Matic which sits below it in the A-Class range. This car isn't quite the same value proposition as its larger plug-in GLC 300 e sibling.
At least in terms of interior features and multimedia this car feels as premium as it is priced. Interior features include ‘Artico' faux-leather seats, premium soft-touch materials throughout the cabin, and Benz's now signature dual 10.25-inch screens it uses for a fully digital dash cluster and multimedia screen.
This car has Apple CarPlay and Android Auto connectivity, voice recognition and controls, built-in nav with live traffic and the ability to search for nearby charging points, and it also gets LED headlights and some unique 18-inch alloy wheels to sweeten the deal.
To read about how different this car is under the skin from a regular A-Class hatch when it comes to drivetrain, check out the ‘engine and transmission' part of this review, and there are also some caveats when it comes to this car's safety suite, so check that section out, too.
The biggest challenge for the A 250 e will be in the fact there are a lot of compelling rivals. A Corolla hybrid, for instance, can offer similar efficiency gains, depending on how you drive it, and a much lower ownership cost for half the upfront price.
The A 250 e is a bit of a step beyond in terms of electrification and we fully understand many buyers will be willing to take the plunge just because it's a Mercedes product. However, there is a compelling direct rival on the way in the form of the Audi A3 40 TFSI e. Watch this space.
We’ll get to the major change under the bonnet shortly, but another significant alteration for this latest C 43 is the price.
It now starts at $134,900 (plus on-road costs), which pushes it well above its market rivals, the BMW M340i xDrive and Audi S4, which start at $104,900 and $106,200, respectively.
However, Mercedes has added more technology under the bonnet and loaded the C 43 up with standard equipment, including its '4Matic' all-wheel drive system, adaptive damping, rear-wheel steering and 20-inch alloy wheels.
In terms of creature comforts, the C 43 is well-appointed, with leather upholstery, a head-up display, augmented reality navigation, a panoramic sliding sunroof, and a Burmester 3D surround sound system.
There are two option packages for the C 43. The 'Digital Light Package' costs $2400 and adds Multibeam LED headlights with 'Ultra Range' highbeam, 'Adaptive Highbeam Assist Plus' as well as active light function and cornering light function.
The 'Performance Ergonomics Package' includes AMG Performance front seats, an AMG Performance steering wheel in Nappa leather and microfibre and the 'AMG Track Pace' system for an additional $5200.
This is where most of your money goes. Up front, the A 250 e gets a familiar 1.3-litre four-cylinder petrol engine, used elsewhere in Mercedes range.
This engine produces 118kW/250Nm and drives the front-wheels via an eight-speed dual-clutch automatic transmission.
This transmission also houses the electric motor, which is powerful for a hybrid this size, offering 75kW/300Nm for a healthy amount of cruising power without engine assistance.
These two combine for a massive output of 160kW/450Nm, with the electric motor and petrol engine working in tandem under heavy acceleration for a 0-100km/h sprint time of 6.6 seconds.
The A 250 e houses a 15.6kWh water-cooled lithium-ion battery under the boot floor to power said motor. This is, again, large for a hybrid this size, and grants an electric-only range of 73 kilometres (ADR) despite weighing in at just 150kg.
As the battery and fuel tank have moved in the way of where the exhaust port normally is, Mercedes has placed the entire exhaust system in the transmission tunnel which normally houses the 4Matic all-wheel drive system on the A 250 variant. Interesting stuff.
The biggest talking point about this new car is the engine, with AMG downsizing from the old C 43’s six-cylinder to a 2.0-litre four-cylinder turbocharged petrol engine.
But it’s not just any turbocharged four-pot, because it is fitted with technology that Mercedes claims has been inspired directly from its Formula One team.
While the F1 team engine facility is based in England, this engine was designed and developed by the Mercedes-AMG team at its Affalterbach headquarters, but the concept of the electric turbocharger reportedly comes from the engine that powered Lewis Hamilton to multiple world championships.
The electric exhaust gas turbocharger - to give it its official name - uses a small electric motor on the turbocharger shaft to spin up the blades without having to wait for any exhaust gases to pass through it first.
To power the electric turbo the C 43 is equipped with a mild-hybrid 48-volt electrical system.
Mercedes claims this means reduced lag and improved throttle response for a sportier driving experience.
It also helps make this small engine produce big amounts of performance, with AMG extracting 300kW of power and 500Nm of torque from this 2.0-litre, which is more power than the previous six-cylinder C 43 managed.
The engine is paired to a nine-speed multi-clutch transmission, which isn’t a dual-clutch with a pair of clutches operating on every second gear ratio, but instead uses a “wet start-off clutch” for better take-offs and smoother shifting on the move (at least in theory).
Power is sent to the road via all four wheels thanks to Mercedes’ 4Matic all-wheel drive system.
All this jiggery-pokery makes for all sorts of very impressive fuel consumption numbers. This car's official one is just 1.6L/100km, although this is going to vary wildly by how you drive it (more on this in the driving section).
Fuel consumption is just one element of this car's drivetrain though. You'll also need to consider energy consumption which is officially rated at 14.8kWh/100km.
You can think of these two consumption elements as a sliding scale. The more you can use the electric motor and regeneration features, the lower your fuel consumption will be, conversely if you drive under primarily petrol or hybrid power, you'll be able to lower your energy consumption.
Read the driving section for more on how this particular car gives you unprecedented control over this.
We had the A 250 e for just three days and managed to cover roughly 250km, I was thoroughly testing each drive mode as much as possible, and my final consumption figures came out 6.9L/100km of fuel consumption, and 5.9Kwh/100km of energy consumption.
If I had more time to charge, it was evident these numbers would have been altered drastically. Hopefully we'll be able to bring you a longer and more comprehensive Urban Guide test of this vehicle in the future.
Somehow, there is still more to the story, with this Mercedes offering a fascinating option pack which makes it even more flexible when it comes to charging.
The DC charging pack comes in at $1490 and lets you charge not just at regular public Type 2 ports, but also at ultra-fast DC locations. It also doubles the amount of power this car can pull from public outlets or a wallbox.
Keep in mind this car only comes with a regular wall socket to Type2 charger. This means to make use of fast charging at home (up to 7.2kW) you'll need to add the Mercedes-Benz Wallbox ($1200 not including installation by JetCharge) and to make the most of it when you're out and about (or if you don't have a garage) you'll need the public (Type2 to Type2) charging cable ($565.16).
See below for Mercedes' estimate of charging time for each of the charging options.
The A 250 e has a 35-litre fuel tank and a thirst for mid-grade 95 RON unleaded petrol. Oh, and if it's emissions you're conscious of, the A 250 e officially emits just 34g/km of CO2, far lower than the roughly 140g/km industry targets.
Despite the smaller engine you can hardly call the C 43 miserly, with a claimed combined urban/highway cycle rating of 9.1-litres per 100km. That’s only a 0.2L/100km improvement over the old six-cylinder.
On test, which included a return trip from Sydney to Bathurst via motorways and some dynamic back road driving, we saw a return of 11.8L/100km on the car's onboard computer.
While hardly hybrid-worrying, it’s impressive to think that driven modestly, such a potent engine can return a single-digit fuel figure.
The A 250 e is as interesting behind the wheel as it is on paper. To really explore it though, you'll need to delve into its complex drive modes.
It's more than just your usual comfort, eco, and sport. Each mode transforms the way you'll think about and drive this car.
The default is comfort, where the A 250 e behaves like you might expect from a plug-in. This means it will prefer to use electric drive unless you push the accelerator very hard. It makes for smooth and quiet motoring, although you'll find it chews through the electric range quite quickly, especially if you venture to the open road.
Sport mode prefers instead to primarily rely on the 1.3-litre four-cylinder engine. It's notably less refined, with this engine having a loud, gruff tone, and the introduction of vibrations and jerkiness from the dual-clutch automatic becomes immediately apparent.
It also firms up the steering, changes the transmission characteristics, and offers faster engine response from the accelerator pedal. As a side note, sport mode becomes a good tool for charging the battery quickly when you don't have access to a charging port.
The more interesting modes are electric, eco, and battery level. Battery level attempts to maintain the level the battery is currently at, while still using the car's hybrid features. This is so you can save the lion's share of charge for when it's most useful, like trawling in traffic.
Electric does what it says on the tin. Operates the car as an EV, not using its combustion engine at all. It also changes the car's paddle shifters from operating the transmission to altering the regenerative braking.
It offers modes varying from D+ which uses electric drive but coasts like a combustion car, to D-- which makes the car drive like a ‘single pedal' vehicle. This means it ups the regen braking to the point where the car will come to a full stop as you let your foot off the accelerator. It's the most efficient electric motoring mode.
Finally, eco mode lets you drive the A 250 e more like a conventional hybrid, limiting the electric motor to just taking off and cruising, preferring to switch to combustion more rapidly on acceleration.
While this car offers you unparalleled choice when it comes to electric motoring, it's worth noting it comes with its fair share of compromise.
This is far from the most refined car to drive in combustion mode, and it lacks the polish of, say, a Toyota hybrid when operating as a more traditional hybrid car.
I find it particularly interesting this car's best traits are found when it's operating as a purely electric vehicle. It's quieter, more refined, and the overpowered electric motor helps it feel just as good as a pure EV in terms of acceleration.
This car's downfalls as a combustion vehicle will be a real challenge for it. Again, it's a trade-off. The A 250 e doesn't feeel any heavier or more cumbersome than a 'normal' A-Class despite the extra battery size. But the ride is a bit harsh, and the dual-clutch leaves a lot to be desired in terms of refinement.
Asking more than $60 grand still seems tall when it's not as slick as a VW combustion car, and not as polished as a Toyota hybrid, either of which are half the price.
Let’s start with the good news. The new Mercedes-AMG C 43 is a quick car. The engine may be small in size but the electric turbocharger does its thing and provides plenty of punch.
You can get a performance boost, too, thanks to the belt-driven starter generator, which acts as a mild hybrid and gives you a surge of 10kW for a brief period if you need a sudden burst of extra speed.
The chassis is well-sorted, too, at least from a dynamic point-of-view. The rear-wheel steering can provide up to 2.5 degrees of turning, which improves handling at speed and manoeuvrability when parking.
However, there are some less-impressive elements to the C 43, too. The obvious one is the drama, or rather the lack thereof.
As I said at the beginning, the C 43 has never been as wild or raucous as the V8-powered C 63, but when you buy an AMG there’s a rightful expectation that it will provide some thrills.
The C 43 simply doesn’t have that character about it. Yes, it’s fast, but it produces that speed with efficiency rather than excitement.
And it’s not an engine size problem, because even the 2.0-litre four-cylinder A 35 and CLA 35 offer more ‘wow factor’ than the C 43.
Yes, the engine makes noise under acceleration (and it can be altered between discreet and sporty) but even at its best it sounds muted and lacks the evocative tone of a V8 or six-cylinder engine.
Another disappointment is the transmission calibration, with the gearbox awkwardly shifting out of first gear on multiple occasions during our test drive.
In the taller gears it felt smooth enough cruising along, but given its low speed shifts we’d like to spend more time in the urban environment before passing final judgement.
The other notable element of the driving experience we struggled with was the ride quality. While fine on the smoother motorways, our test drive included time on some patchy country back roads and the C 43, even in the ‘Comfort’ suspension setting, was simply too firm.
Riding on low profile tyres, the adaptive dampers struggled to isolate the cabin from the imperfections in the road, leading to a fussy ride at times.
Overall the C 43 is a good car, but it feels like there are still some areas where Mercedes could improve it to make it really live up to the AMG badge.
The A 250 e comes with the standard compliment of A-Class safety features, but there's one big-ticket item missing
On the active front the A 250 e scores auto emergency braking (freeway speed detects pedestrians and cyclists), blind spot monitoring, lane keep assist with lane departure warning, active high-beam assist, and traffic sign assist.
Notably, the excellent adaptive cruise suite which appears elsewhere in Benz's range is missing. The brand tells us this is because the A 250 e does not have the higher-end radar or 3D camera suite available elsewhere in the range.
The A 250 e also has an impressive complement of nine airbags as well as the usual stability, brake, and traction controls. Petrol variants of the A-Class were awarded a maximum five-star ANCAP safety rating in August 2018 scoring well across all categories.
The C43 gets a comprehensive list of safety equipment that leaves little out. Obviously there are the usual passive safety items, like 10 airbags, including dual-front combined pelvic/thorax airbags and a front centre bag that drops between the front seat passengers to minimise the chances of a head clash.
Also included as standard is autonomous emergency braking front and rear (covering speeds between 7.0-200km/h), adaptive cruise control with active stop/go, a 360-degree parking camera, 'Active Parking Assist', 'Active Lane Keeping Assist', 'Blind Spot Assist' and, of course, anti-lock brakes with 'Brake Assist' and 'Adaptive Brakes' with Hold function and electronic stability control.
Also included are dusk-sensing LED lights, rain-sensing wipers and run-flat tyres with tyre pressure warning.
The C43 also comes equipped with Mercedes’ 'Driving Assistance Package Plus', which adds even more safety gear. This includes 'Active Blind Spot Assist', 'Active Brake Assist with Cross-Traffic Function', 'Active Emergency Stop Assist', 'Active Lane Change Assist', 'Active Lane Keeping Assist', 'Active Steering Assist', and 'Active Stop-and-Go Assist'.
While the C43 hasn’t been specifically crash-tested, the latest C-Class was rated by ANCAP with a five-star score for all models except the upcoming C 63 S E Performance.
Mercedes has caught up with most of the mainstream pack, now offering a five-year and unlimited kilometre warranty across its whole passenger car range. It's ahead of many of its rivals in the luxury segment, but matched by Korean newcomer, Genesis.
The A 250 e needs to be serviced once a year or every 25,000km, and pricing is no different from a non-electrified A 250. Pre-packaged service pricing for three years is $2050, four years is $2950, and five years is $3500.
Not ‘cheap' in the grander scheme, but there's no downside for picking this particular variant despite all of its extra equipment.
The C 43 is covered by Mercedes’ five-year, unlimited kilometre warranty, which has become the new standard for the luxury car market.
Service intervals for the car are at 12 months/25,000km, which is on par with industry standard.
Mercedes-Benz Australia will offer a service plan for the C 43, prices were yet to be confirmed at the time of publication but the company has indicated it will be similar to the C300.
That means $550 for year one, $900 for year two, the third service costs $1000 and the fourth year service costs $2450 - for a total of $4900 for the first four years of ownership.