Mercedes-Benz EQA vs Mercedes-Benz EQC

What's the difference?

The EQA is clearly a big step forward for Mercedes-Benz and the premium segment in general, with the EQA 250 offering compelling real-world range in an attractive package, although it is relatively expensive.

And for those buyers that like a little extra oomph, it will be worth waiting for the EQA 350, which will deliver much more spritely straight-line performance. Either way, the EQA should be taken seriously.

When I was telling my colleagues about the Mercedes-Benz EQC my summary was, basically, it’s the best electric luxury car I’ve driven. 

It’s plusher than a Jaguar i-Pace, more polished than a Tesla Model X - indeed, it feels like a different kind of electric car to both of those models. It’s an impressive foray into the segment, and we can’t wait for the chance to put it against some like-minded electric European luxury SUVs at some point in the future.

Externally, it’s pretty easy to pick the EQA out from the GLA and the wider small-SUV crowd thanks to its unique front and rear fascias.

Up front, the EQA’s LED headlights are linked by a more expansive, albeit closed, grille as well as an LED light bar, to give off that seriously futuristic look.

But around the side, the EQA could be mistaken for another GLA variant, with only its unique alloy wheels, ‘EQA’ badge and some chrome trim helping to separate it from the pack.

That said, at the rear, there’s no confusing the EQA for anything else, as its bespoke LED tail-lights stretch from side to side to cut quite the striking impression, while the ‘Mercedes-Benz’ badge and number plate are repositioned.

Inside, though, you’d be hard-pressed to tell the difference between the EQA and GLA. Indeed, differentiation is only really achieved if you option the AMG Line package, which comes with unique backlit trim for the dashboard.

That said, the EQA is still a very nice place to be, with the premium feeling heightened by the soft-touch materials used on the dashboard and door shoulders, while the armrests are also comfortable.

Speaking of which, while Artico synthetic leather upholstery covers the armrests and seats to push the EQA’s sustainability story, Nappa leather (read: real cow hide) ironically trims the steering wheel. Make of that what you will.

The EQA makes a strong statement, though, with its conjoined 10.25-inch displays, with the central touchscreen and digital instrument cluster powered by Mercedes-Benz’s now-familiar MBUX multimedia system. Yep, it’s still arguably best in class.

The Mercedes-Benz EQC is entirely different to what we expect from the brand, but it’s really what we expected all along when it came to an electric SUV from the Daimler stable.

It is sleek, streamlined and smooth, with panels that almost look like they’re formed from liquid. And it has the eco-edgy graphics you’d expect, with a specific grille treatment (yes, a real grille), headlights that are unlike any other Benz (they even have an LED that runs the width of the grille), and a rear-end style that looks almost like it was penned with another Stuttgart-based brand in mind… Porsche. I’m talking about Porsche.

But one thing that I really love about the EQC is its moustache. It's more prominent when the car is finished in white paint, but there’s a moustache that former Daimler chief Dieter Zetsche himself could be envious of. And he had one helluva soup strainer.

It is clearly made to be slippery, despite essentially sharing its underpinnings with the more conventionally angular - yet still rounded-edged - GLC SUV.

While it is a nicely styled gizmo, I found there are some things that could be annoying.

For instance, I was trying to plug in at night in a dark area, and while there is a small light above the charge port, other EVs have a light that actually illuminates the area where you’re plugging in. 

And also, the plug port is on the driver’s side. If, like me, you had to charge up with the car on the street, it just adds a little bit more anxiety to the whole situation. I shudder to think what could happen if the charger was hit by a passing car - folding the mirrors in is one thing, but you can’t fold the power cable! The lead for the charger is long, thankfully. 

I know, most people (maybe even all people!) who buy and EQC are going to have undercover parking in a garage or carport, but it’s still worth remembering that the filler isn’t on the kerb side like a number of other EVs. 

It has almost identical dimensions to that car: 4774mm long on a 2873mm wheelbase, with a width of 1884mm and a height of 1622mm. For context, GLC is 4669mm long, same wheelbase, a bit wider (1890mm) and just a little more height (1639mm).

What about interior design? Well it’s also familiarly different, with a number of changes to the materials used but still the same tech and comfort you’d expect. Check out the interior images in the section below.

Measuring 4463mm long (with a 2729mm wheelbase), 1834mm wide and 1619mm tall, the EQA 250 is on the larger side for a small SUV, although its packaging is compromised by its battery.

For example, the EQA 250’s boot has a below-average cargo capacity of 340L, which is 105L less than that of the GLA. That said, it can be increased to a more respectable 1320L when the 40/20/40 split-fold rear bench is stowed.

Either way, there’s no load lip to contend with when loading bulkier items, with the boot floor staying flat, no matter the storage configuration. Better yet, two bag hooks, a strap and four tie-down points are on hand for securing loose cargo.

And yes, while the EQA 250 is an all-electric vehicle, it doesn’t have a froot or frunk. Instead, its drivetrain components completely occupy the space under the bonnet, alongside some other key mechanical bits and pieces.

In the second row, the EQA 250’s compromises once again come to the fore, with the raised positioning of the floor leading to occupants more or less squatting when seated on the bench.

While under-thigh support is sorely lacking, nearly 6.0cm of legroom is available behind my 184cm driving position, while a couple of centimetres of headroom is on offer with the optional panoramic sunroof fitted.

The small central tunnel also means passengers won’t really be fighting over precious footwell space. Yep, the rear bench is wide enough that three adults will be able to sit abreast on a shorter journey.

And when it comes to young kids, three top-tether and two ISOFIX anchorage points are on hand for fitting child seats, so the EQA 250 can very much cater for the whole family (depending on its size).

Amenities-wise, the second row has a fold-down armrest with two pop-out cupholders, while its door bins can take another bottle each. Then there’s storage nets on the front seat backrests, and air vents, a USB-C port and a small cubby at the rear of the centre console.

In the first row, things are even better, with the centre console featuring a pair of cupholders, ahead of which are a wireless smartphone charger, a USB-C port and a 12V power outlet. And then the large central bin contains an extra two USB-C ports.

Other storage options include the decently sized glove box, while a staggered three bottles can fit in each of the front door bins. Yep, you’re unlikely to die of thirst in the EQA 250.

If you’re thinking the EQC looks like a seven-seat SUV, you’re wrong. It’s a five-seater, with a decent sized boot, too.

The luggage capacity is 500 litres, which is decent for a car of this size, but bear in mind there is no spare wheel under the boot floor. 

Rear seat space is reasonably spacious for someone my size (182cm) sitting behind their own driving position, with decent knee and toe space. Headroom is not terrific, though, and anyone taller will need to watch their head as they get in and out of the car as the top sill eats into space quite a bit. 

Any middle-seat passengers might find the room a little less likeable, as the transmission tunnel intrudes quite a bit. Those with big feet might find shoehorning themselves in and out a bit of a challenge as the sills are quite large, and our car even had optional ($1200) “aluminium-look running boards with rubber studs” - side steps, essentially. They get in the way, too.

But if you’re just sitting two abreast in the back the seat comfort is really good, the trim quality is excellent, and there is a flip down armrest with the storage bin and pop out cupholders. There are rear air vents (no climate control adjustment in the back, though, and no USB charging either), and there are two map pockets, plus bottle holders in the doors. Up front you will find a mix of familiar elements if you’ve sat in any recent Benz model, but a few unique finishes and trim elements that might be new to you.

There’s a beautiful horizontal fin theme that runs around the cabin, as well as the now-traditionally audacious looking Burmester sound system speaker covers. They don’t quite gel with the aesthetic, to my eye. 

The dash-top material - “fine surface texture”, as Benz calls it - is unlike anything else we’ve seen from the brand, it’s kind of like a soft silky slippery fabric trim. While there are lovely copper trim elements that just add something visually entertaining and appealing to the space.

There is a large covered centre console bin with 2x USB-C charge points and there is an additional USB-C upfront next to the wireless phone charger. The Mercedes touchpad system that aligns with the MBUX media screen is reasonably easy to get used to, but being a Benz there are plenty of options for usability - the centre screen is a touch-capacitive unit, or you can use the steering wheel-mounted controller on the left side of the wheel to control the middle screen. The right thumb controller manages the driver info screen.

It was mostly very easily managed, although the menus did get stuck at times for me - mainly in the section around the energy consumption. Plus I tried the whole “Hey, Mercedes” command thing, and it failed on numerous occasions. 

The EQC is available in two separate lines at the moment. The first is the standard EQC 400, which has a list price of $137,900 plus on-road costs, and then there’s the Art Line edition for $143,800.

There’s no haggling, either. The EQC is part of Benz’s standardised pricing model, and there are nine dealerships/retailers Australia-wide that handle orders for the EQC. Or you can buy it online, if that’s more convenient! However, as we reported at the Australian launch of the EQC, the wait time can be long - up to seven months from clicking ‘order’ to the car arriving in Australia.

What will you get if you do order an EQC? It’s hardly an affordable midsize SUV, but you’re paying for new technology - and you’re getting a pretty well kitted-out car, too. 

The standard equipment list includes the AMG Line exterior package, 20-inch alloy wheels, LED headlights and daytime running lights, and a sunroof. 

The interior gets the AMG Line treatment with leather upholstery, as well as a 13-speaker Burmester sound system, keyless entry, push-button start, electric tailgate, a head-up display, Mercedes-Benz’s MB-UX media system with twin 10.25-inch screens including Apple CarPlay and Android Auto smartphone mirroring tech, DAB digital radio, sat nav and the option of augmented reality navigation instructions. That system also incorporates Mercedes-Me Connect online capability, including web search. 

There’s also an ambient lighting system with 64 colour choices, dual zone climate control, and heated front seats with electric seat adjustment and memory settings. 

Thrown in for nix is a five-year Chargefox subscription. Chargefox is Australia’s largest car charging network, with fast charger stations stretching from Cairns to Adelaide (and there’s a cluster in WA as well). 

There’s also a comprehensive safety technology suite included. All the details are covered off in the safety section below.

How about rivals? Well, its most natural competitors include the Jaguar i-Pace (from $124,100) and Tesla Model X (from $133,900), and there'll be an Audi e-tron electric SUV on sale in Australia by the end of 2020.

You might also think about the not-quite-fully-electric likes of the Volvo XC60 T8 plug-in hybrid (from $98,990), or even the plug-in hybrid Mercedes GLC 300e (from $83,500). 

The EQA 250 comes with a front-mounted electric motor, which produces 140kW of power and 375Nm of torque. With a kerb weight of 2040kg to deal with, it sprints from a standstill to 100km/h in a respectable 8.9 seconds.

But if you’re after higher performance, the EQA 350 will add a rear-mounted electric motor for combined outputs of 215kW and 520Nm. It will be able to shift its 2105kg frame to triple digits in a hot-hatch-like six seconds flat.

The EQC has a power output of 300kW and it has 760Nm of torque, which is enough to see its claimed 0-100km/h acceleration pegged at just 5.1 seconds.

The EQC’s top speed is 180km/h (limited for the sake of the batteries), and it has an 80kWh lithium-ion battery pack.

It uses a pair of asynchronous motors - one front, one rear - and they can alternate to do what’s best in the situation - be it working in 2WD (RWD or FWD), or in AWD. 

If you’re thinking about an EQC as a towing option, the towing capacity is 750kg for an un-braked trailer and 1800kg for a braked trailer.

The EQA 250 is fitted with a 66.5kWh battery, which delivers a solid 426km of WLTP-certified range. Its energy consumption is 17.7kWh/100km.

On the other hand, the EQA 350 will use the same battery but will last 6km longer in between charges while requiring 0.2kWh/100km less juice along the way.

In my real-world testing with the EQA 250, I averaged 19.8kWh/100km over 176km of driving, which primarily took place on country roads, although time was spent in the urban jungle.

As such, I would’ve been able to get 336km of range out of a single charge, which is a solid return for a city-focused vehicle. And keep in mind, you’d be able to get an even better result without my heavy right foot.

When it does come to charging, though, there’s no difference between the EQA 250 and EQA 350, with their shared battery able to increase its capacity from 10 to 80 per cent in a commendable half an hour when using a 100kW DC fast charger with a CCS port.

Alternatively, the onboard 11kW AC charger with a Type 2 port will do the job in 4.1 hours, which means charging at home or the office will be a breeze no matter the time of day.

Conveniently, the EQA comes with a three-year subscription to Chargefox’s public EV charging network, which is the largest in Australia.

With an 80kWh battery pack and a Type 2 CCS plug (up to AC 7.4kW / DC 110kW) the charge times vary pretty greatly depending on what output you’re powering up from.

Mercedes-Benz says a DC fast charging station should be able to replenish the battery bank in 1 hour 22 minutes (at a maximum of 110kW, though some Chargefox stations offer charge rates up to 350kW) while an AC charging station (like you’d find in car parks) or Mercedes-Benz’s own Wallbox system should take about 12 hours 13 minutes.

Charging from a regular household powerpoint is a last resort option. It is claimed to take 46 hours 40 minutes from empty to full (230-volt outlet, 10-amp/2.3kW). I plugged in to a powerpoint in my house and the car’s info display was stating it would take 9.5 hours to achieve the remaining 16 per cent of charge. It didn’t get to 100 per cent before I had to unplug, however.

My not-so-urban test drive loop commenced with 97 per cent of battery charge and an indicated range of 363km available. The idea was to get a feel for the “range vs reality” of the situation, so I did it in Comfort drive mode with the climate control active and no intent to either thrash the vehicle or baby it to save battery.

My drive ended with 36 per cent indicated charge remaining, after I’d covered 231.6km. That means, based on the car’s own algorithm, that it would have covered 315km before the battery was depleted, which is a long way short of the claimed 434km range.

The indicated energy consumption was 20.8kWh/100km, which is ‘thirsty’ for an EV. On our recent electric car comparison test, the most efficient of our EVs - the Hyundai Ioniq Electric - used just 13.0kWh/100km. Yes, I know the EQC is a lot heavier (2425kg kerb weight), but even the Tesla Model 3 was notably more efficient (18.5kWh/100km) than the EQC over very similar terrain and driving.

However, our testing saw us return an even better consumption rate than Mercedes-Benz’s claimed figure, which is 21.4kWh/100km.

The EQA 250 is genuinely relaxing to drive. Of course, a lot of the credit for this must go to the powertrain, which excels within the city limits.

The front-mounted electric motor’s 375Nm of torque is nothing to be sneezed at, with its instantaneous delivery helping the EQA 250 get up to 60km/h quicker than most internal-combustion engine (ICE) vehicles, some sports cars included.

That said, the EQA 250’s smooth acceleration does become more leisurely as you approach and exceed highway speeds. It performs well enough, but if you want something that has more bandwidth, consider waiting for the more potent EQA 350.

Either way, the EQA 250 does an excellent job of regenerative braking, with Mercedes-Benz offering owners the power of choice. Simply put, if you want to drive it like ‘a normal car’, you can, and if you want to fully embrace zero-emissions driving, you can, too.

There are five modes to choose from, with D Auto using road data to work out the best approach, while the other four (D+, D, D- and D--) can be selected by the steering wheel’s paddle-shifters.

D offers the natural approach, with a slight amount of regenerative braking occurring when lifting off the accelerator, while D-- (my favourite) turns up the aggressiveness to (almost) enable one-pedal driving.

Yep, the EQA 250 can unfortunately only slow things down to a crawling pace and not a complete stop due to its annoying lack of auto-hold functionality for the electric park brake.

When you do need to use the friction brakes, like other all-electric vehicles, the transition to them isn’t the smoothest. In fact, they’re quite grabby initially.

Most drivers can probably fine-tune their inputs over time to counteract this, but it’s still a thing, nonetheless.

Handling-wise, the EQA 250 doesn’t exhibit that much body roll, considering it’s an SUV, although the underfloor positioning of its battery helps to lower its centre of gravity.

Speaking of which, the EQA 250’s two-tonne-plus kerb weight is undeniable when pushing hard through the bends, often causing understeer and therefore working against the driver.

Another factor to consider is grip, the EQA 250’s front tyres can be overwhelmed when encountering a heavy right foot off the line or out of a bend. The upcoming AWD EQA 350 is unlikely to suffer from the same problem.

What feels much sportier, though, is the EQA 250’s electric power steering, which is surprisingly direct when attacking the twist stuffy. It’s also appreciably light in hand, unless the Sport drive mode is called upon, in which case a decent amount of heft is added.

Despite stiffer springs dealing with battery’s extra weight, the EQA 250’s ride is also pretty comfortable, although our test vehicle had the AMG Line package fitted, with its 20-inch alloy wheels managing to catch road imperfections a little too easily.

Of course, the suspension set-up (independent MacPherson-strut front and multi-link rear axles) does come with adaptive dampers, but they’re best left in their Comfort setting, as the Sport mode reduces the ride quality while not meaningfully improving handling.

And as far as noise levels are concerned, without an engine labouring away, wind and tyre noise have become quite prominent in the EQA 250, although turning up the sound system does help to drown them out. Either way, more sound deadening would have been nice.

If you have a garage and a Wallbox connector, there’s no reason the Mercedes EQC couldn’t be a terrific option as a commuter, a second car, or even your primary vehicle. 

The thing with all electric cars is that it’s about settling into a rhythm. If you use the car to commute to work, maybe you can charge it there. Or you might have a solar array and charge at home.

No matter the situation, you’ll be getting a rather nice vehicle to live with, based on my week with the EQC.

It’s a plush car, that’s for sure. The silence it offers is truly relaxing, and there’s effortless torque to pull you away from a standstill. The way you can build pace to overtake, the rush of noise-free acceleration, is pretty astounding. Perhaps not as visceral as in a GLC 63 AMG, but it’s still an experience.

The steering is direct and doesn’t require much thought, though it does lack a little bit of feel. But it’s easy to predict and quick to respond, making for pleasant progress around town. It’s easy to park, as well, with a great surround view camera system, as well as front and rear parking sensors. And if you’re not confident, the car has semi-autonomous parking, too.

The brake pedal feel takes some acclimation, because it responds pretty well, but the action is hard to modulate at times. That is partly due to the brake regeneration system, which actively captures energy that would have otherwise been lost during braking. You can adjust the level of aggression of the regen brakes, too, by tapping either the up or down shift paddles. The most aggressive setting will almost pull you up to a halt from urban speed without any brake pressure required.

The suspension of the EQC feels more settled than the last GLC I drove, and that could be in part due to the extra weight and stiffness of the battery cell under the body. The centre of gravity feels low, and it feels stuck down to the road in most situations.

The ride is mostly fine, but with big 20-inch wheels and low profile tyres, it can jar on hard edges. I also noticed that it can feel a bit unsettled at higher speed, as the body moves around - from side to side - more than I would have expected. It deals well with undulation changes and big dips, and if the surface is good, so are the comfort levels in the cabin. 

It’s a Mercedes-Benz, so as you’d expect the safety offering is comprehensive and extensive. 

The EQC received a five-star ANCAP crash test rating in 2019, scoring highly for child occupant protection in particular. But it also has all the safety assist nannies you’d expect, too.

There is autonomous emergency braking (AEB) with forward collision warning that works from 7-200km/h, plus active lane keeping assistance from 60-200km/h and lane departure alert, along with active cruise control, blind spot monitoring, rear cross traffic alert, rear AEB, driver fatigue monitoring, auto high beam lights and tyre pressure monitoring. 

There are nine airbags (dual front, front side, rear side, curtain and driver’s knee), and the EQC has a pair of ISOFIX anchor points for baby seats and three top-tether points to affix child seats.

As with all Mercedes-Benz models, the EQA 250 comes with a five-year/unlimited-kilometre warranty and five years of roadside assistance, which currently sets the standard for the premium segment.

That said, the battery is covered by a separate eight-year/160,000km warranty for that extra peace of mind.

Better yet, the EQA 250’s service intervals are relatively long, at every year or 25,000km – whichever comes first.

A five-year/125,000km capped-price servicing plan is available, costing $2200 in total, or an average of $440 per visit, which is fairly reasonable, all things considered.

It mightn’t have the same method of propulsion as a petrol or diesel Merc, but it has similar service requirements. You still need to take it to the workshop for maintenance every 12 months - or every 25,000km! - whichever comes first.

Owners can either pay as they go for servicing, or pay up front and bundle it into their finance. The upfront rate is $1350 for three years/75,000km. Pay as you go will peg you along at $450 (year one), $750 (year two), $450 (year three). 

When the EQC launched it came with a three-year/unlimited kilometre warranty plan, but that was recently updated to a five-year/unlimited km plan, bringing Benz inline with the likes of Korean luxury maker Genesis, not to mention the majority of mainstream car brands.