Browse over 9,000 car reviews
What's the difference?
The second-generation Mazda CX-9 may have been on sale in Australia for nearly five years now, but it remains the second best-selling large SUV using unibody construction (as opposed to old-school, off-road-focused body-on-frame).
That said, it is getting on a bit, so Mazda’s given it an update with a twist for 2021, hoping to inject a little bit more life into its flagship model.
And when we say twist, we mean it. After all, who would’ve thought there’d ever be a six-seat CX-9? Well, we’ve checked it out to see if it’s the version we needed all along. Read on.
Cupra is a new brand under the Volkswagen Group, designed to be a cool, sporty, and youth-focused alternative to the likes of VW and Skoda, as contemporary and disruptive as it comes, and the Formentor we’re testing here treads the delicate ground between the world of hatchbacks and SUVs.
The VZe spec we’re specifically looking at for this review is even a hybrid with a plug - arguably a concept Australians are barely ready for.
It’s very much a symbol of what’s going on in the car industry at the moment. New names, shapes, and technologies are coming to shake the status quo, and permanently alter the kinds of cars Australians buy.
It’s all well and good to be on the front foot. But does the Formentor VZe make sense in an increasingly crowded marketplace? Read on to see what I found.
The CX-9 is still a great option for families looking for a large SUV, even if it is starting to show its age as new rivals continue to launch with newer technologies.
That said, the availability of a luxury-focused six-seat configuration (Azami LE AWD) for the first time might be enough to convince some buyers to give it further consideration.
But for others who need the versatility of seven seats, this is still the CX-9 we’ve all come to know and love – but just a little bit better – particularly in its best-selling Azami AWD form.
I am stuck in two minds on the Formentor VZe, a car which took me by surprise. It's a bit frustrating as a plug-in hybrid. It has a short real-world electric-only range and takes a while to charge. While this isn't unusual for a small PHEV, I wish it were better on this front. As a hybrid crossover, though, it is intriguing - a rare case of an electrified car being seriously fun to drive and proving that hybrids don't just have to be about saving fuel. If only it didn't cost almost as much as a Golf R...
Given its latest update is relatively minor, the CX-9’s exterior largely looks the same as before, which, depending on your point of view, is a very good thing. As far as we’re concerned, it certainly is.
That said, train-spotters will notice some differences, with the GT SP (new), Azami and Azami LE (new) grades getting a refreshed grille that’s slotted and available in two grade-specific finishes unlike the insert their carryover Sport, Touring and GT siblings still have.
And aside from the GT SP, Azami and Azami LE’s new sets of 20-inch alloy wheels (again in grade-specific finishes), the only other exterior change is the Azami and Azami LE’s larger-diameter chrome exhaust tailpipe extensions. Sporty!
Inside, the CX-9 has more changes in store, headlined by the new ‘floating’ 10.25-inch central display all but the Sport and Touring get (they stick with 7.0- and 9.0-inch units respectively).
The new set-up is powered by Mazda’s latest multimedia system, which is certainly an improvement over its predecessor, and a much needed one at that.
Worth noting, touch is not an input method, with the rotary controller on the centre console the only option, which is actually great for safety, so we’re all for it.
The Azami and Azami LE also get new quilted Nappa leather upholstery, which looks and feels great, and adds to the overall high-quality theme.
Otherwise, it’s pretty much business as usual, which is great because the CX-9 has always had a well-designed interior. Yep, if it ain’t broke, don’t fix it.
The Formentor looks great. It’s much more a crossover hatch than it is an SUV, and one of the better looking examples on the market, too.
It’s a surprising take on the Volkswagen Group SUV formula, too, given it could have easily been a re-skinned, or worse, re-badged T-Roc. Instead the Formentor brings a quite unique look and feel to what are otherwise commonly shared parts.
The light profile is distinctive, as are the chunky, almost Porsche-style haunches over the rear wheels. The wheels themselves, despite measuring in at just 18-inches appear enormous on this design, and completing its contemporary visage are the contrast grey crossover highlights over the wheels and a contemporary light-bar running across the rear.
This car brings all the elements it needs to stand out and apart from its peers. It’s striking, cool, and aggressive, and with its signature light profile, it looks all the more menacing at night.
The interior is also interesting. The big bucket seats in the front instantly imbue it with a sporty feel, as does the neat steering wheel with a carbon-look finish and the raised centre console elements shared with the Golf 8.
The mix of manual adjust seats, modern fly-by-wire controls, and digital dash set-up makes the Cupra feel like it’s in an unusual, very European trim level, the kind you don’t usually see in Australia, and while all the individual pieces come from across the VW Group - from Skoda to Audi, the way they’ve been mixed and matched in this car gives the Formentor its own distinctive appeal.
This is helped along by a bespoke set of typefaces and designs for this car’s digital elements, on the multimedia screen and dash display. There’s been attention to detail here in setting the Cupra brand apart, and I appreciate the depth of changes this car has compared to, say, a Golf, or a T-Roc.
Being an SUV that’s 5075mm long, 1969mm wide and 1747mm tall, practicality is arguably the most important thing for the CX-9, and with the option of six seats for the first time with the new Azami LE, it’s even more versatile.
All seven-seat grades have a 60/40 split-fold second row that manually slides and reclines the same as before, with only the Sport missing out on one-touch tumble operation, which makes accessing the 50/50 split-fold third row even easier, even if it’s still not graceful.
But the six-seat Azami LE is configured differently, given its second row has two captain’s chairs instead of a bench. That said, it operates in a very similar manner, just with power adjustment.
I still had around eight centimetres of legroom and four of legroom behind my 184cm (6'0") driving position, while the large transmission tunnel that’s a foot-space issue in seven-seat versions... isn’t.
One key difference with the very roomy and comfortable Azami LE is it only has four top-tether child-seat anchorage points, while all other grades have five thanks to their extra seat. Either way, four ISOFIX child-set anchorage points are split across the second and third rows.
Alternatively, the third row can be used by adults on shorter journeys, although they won’t have a lot of space to enjoy. Again, I'm 184cm tall and it’s tight back there, with no headroom or legroom on offer, but children will, of course, fare much better.
The CX-9’s boot is still pretty usable with all three rows in action, with 230L of cargo capacity available, but you can stow the two rear seats to get 810L in total.
And if you want maximum cargo capacity, the middle seats can also be folded, but not in the Azami LE, annoyingly.
Either way, the CX-9 doesn’t have a load lip but does have a flat floor, so loading bulkier items is a cinch, while two bag hooks and four tie-down points are on hand for securing loose items if they can’t fit in the double map pockets on the front seat backrests.
There are two cupholders in the third row, another two in the second row’s fold-down armrest (seven-seater versions) or large centre console (Azami LE), and another two in the first row’s larger centre console, while the front and rear door bins can also take bottles – and other knick-knacks.
All grades get USB ports in the first row, while the Touring and above also have them in the second row, and the GT and above also feature them in the third row. It’d be nice if there was no differentiation, though.
The design sells a car which is more individualistic than some of its rivals or relations, and this certainly felt true in my week with this Cupra. The big front seats, for example, are accommodating and supporting, allowing a sporty, low seating position and a good level of adjustability for the steering column.
The doors have a big bottle holder in them, and there are a further two in the raised centre console element. This area is also enhanced with a small bay thanks to the minimalist fly-by-wire controls, good for holding another phone, wallet, or perhaps keys. There is also an adjustable-height centre armrest covering a small storage box.
The area under the screen hosts dual USB-C ports as well as a wireless charger. Although we’ll call out here there’s no mechanical controls for the climate functions, which like all modern VW Group vehicles, need to be managed through some touch elements below the multimedia screen, or, more frustratingly, through the screen itself.
The screen is interesting, because it’s not one of the crazy high resolution ones which appear in some VW Group products, instead being a faster, lower resolution version, which has the benefit of making the touch elements in CarPlay or some of the sub menus large and easy to jab at while on the move.
The software is mostly good, too, with a handful of fairly self-explanatory menus, with some more advanced features buried about two menus deep, best adjusted while parked. There’s a clever little short-cut bar on the left-hand side of the screen, even when CarPlay is running, which lets you skip right to the main menu, car settings, or climate functions.
The digital dash has a welcome variety of views to play with to suit all kinds of preferences, and some bespoke Cupra ones which look neat, too.
In my week with the car, I had some passengers complain that the rear seats feel very claustrophobic with the massive front seat backs blocking the view out the front of the car, and a combination of black headliner and a large transmission tunnel closing in the space further.
I tend to agree, although I (at 182cm) had sufficient airspace for my knees behind my own driving position as well as sufficient headroom, with the only small annoyance being how low the doorline is. If you’re as tall or taller you’ll need to duck low to get in.
Welcome additions to the second row include a large bottle holder in each of the doors, dual USB-C outlets, and the third climate zone with adjustable vents is a real win.
Boot space is 345 litres. Sounds middling for the small SUV segment, and down on the 420 litres offered in the purely combustion variants, but I was pleased to find it could accept the entire CarsGuide luggage set with minimal disruption to the view out the rear window. I did have to remove the luggage cover, however.
There is no under floor storage with a small cutaway for the tyre repair kit, so you will need to store your charging cables in the boot.
The CX-9 has become more expensive, with some grades up a little, while others are up a lot. The range now starts from $45,990, plus on-road costs, and reaches $73,875 (see pricing table below), but there is more standard equipment now.
Either way, two new grades have joined the now-comprehensive CX-9 line-up, bringing the total to six, with the new GT SP slotting in above the mid-range GT but below the previously flagship Azami, which is now bettered by the new Azami LE.
The entry-level Sport and Touring round out the line-up, with each grade coming with front-wheel drive as standard, although all-wheel drive is an expensive $4000 option for all but the Azami that instead asks for a $4435 premium, and the Azami LE which gets it as standard.
Features-wise, the Sport gets dusk-sensing LED headlights, rain-sensing wipers, 18-inch alloy wheels, push-button start, a 7.0-inch central display, satellite navigation, Apple CarPlay and Android Auto support, digital radio, a six-speaker sound system, a head-up display, three-zone climate control and black cloth upholstery.
While the Touring has the same 18-inch alloy wheels, it steps up with keyless entry, a 9.0-inch central display, paddle-shifters (new), power-adjustable front seats with heating, and black leather upholstery.
The GT goes even further with 20-inch alloy wheels, a hands-free power-operated tailgate, a sunroof, the aforementioned 10.25-inch central display (new), a 12-speaker Bose sound system, a wireless smartphone charger (new) and heated outboard middle seats.
As its name suggests, the new GT SP is the sportier version of the GT, adding a unique black finish to its 20-inch alloy wheels and side-mirror caps as well as burgundy leather upholstery and red stitching for just $500 more.
Meanwhile, the Azami has 20-inch alloy wheels with a bright finish (new) as well as adaptive LED headlights, LED daytime running lights, a 7.0-inch multifunction display, a heated steering wheel and 'Pure White' or 'Walnut Brown' quilted Nappa leather upholstery (new).
And finally, the new Azami LE mimics the Azami but replaces its middle bench with two power-adjustable captain’s chairs with heating and cooling plus a dedicated centre console, so six seats in total instead of the usual seven.
Also of note, the CX-9 has a new metallic paintwork option: 'Polymetal Grey', which helps it stand out from the crowd.
For reference, the CX-9’s rivals include the soon-to-be-replaced Toyota Kluger ($44,850 to $68,574) and the recently launched facelifted Hyundai Santa Fe ($43,990 to $61,660) and new-generation Kia Sorento ($45,850 to $63,070).
2021 Mazda CX-9 pricing before on-road costs
Let’s get the price out of the way immediately, because on the face of it, the VZe is a tough sell.
This plug-in hybrid version of the Formentor comes in at a whopping $60,990, before on-road costs (or $66,990 drive-away). There’s no getting around how expensive it is. The bright side is it costs no more than its top-spec alternative, the VZx, which is the same car but with a bigger engine and all-wheel drive. The downside is it’s almost as expensive as a Golf R.
This puts it in a tough place. Performance-wise it can’t quite match a pure combustion rival, and on the electric car front you can have a Tesla Model 3 or Polestar 2 at a similar cost. The Cupra brand itself is even in a strange semi-premium spot, with the most direct rivals to this car being the Mini Countryman PHEV (from $64,000).
You’d have to be committed to buying a plug-in hybrid then, with everything that entails. Thankfully, the Formentor VZe is not only notable for its drive experience (more on this later), but it’s also well equipped.
Standard gear includes 18-inch alloy wheels, a 10.25-inch digital dash, 12-inch multimedia touchscreen with wireless Apple CarPlay and Android Auto, a wireless phone charger, built-in navigation, surround parking sensors, bucket seats with cloth trim (these appear to be a similar style to the ones which appear in the Golf R), tri-zone climate control, full LED head and tail lights, with Curpa logo puddle lamps, leatherbound heated steering wheel, keyless entry and push-start ignition, adaptive chassis control, and a progressive steering tune usually reserved for the more upmarket Volkswagen Group products.
It’s a nice set of gear, and if you’re missing high-end seats, they can be optioned with the $2050 ‘Leather Package’ which upgrades the trim, while also adding heating and power adjust with memory.
The only other options are a sunroof ($1800) and premium paint ($475). It’s nice to see Cupra throw in the Type 2 to Type 2 public charging cable at no extra cost.
All CX-9 grades are powered by a carryover 2.5-litre turbo-petrol four-cylinder engine, which produces 170kW of power at 5000rpm and 420Nm of torque at 2000rpm.
A six-speed torque-converter automatic transmission is standard, and again, you get the option of front- or all-wheel drive for all grades but one, the AWD-only Azami LE.
If you’re after a diesel-powered seven-seater, Mazda also has the similarly sized CX-8 in its line-up, but it still doesn’t offer a hybrid option in any of its SUVs, even though many rivals are moving in that direction, including the aforementioned Kluger, Santa Fe and Sorento.
The Formentor VZe pairs a 1.4-litre four-cylinder turbo-petrol engine producing 110kW/250Nm with an electric motor producing 85kW/300Nm. The two can combine using a boost function, for a maximum combined output of 180kW/400Nm.
The front wheels are driven via a six-speed dual-clutch automatic transmission, and the electric motor is seated between the transmission and engine.
A 12.8kWh battery pack allows a theoretical purely electric driving range of 58km, although I was seeing more like 40 at best in the real world, with the adjustable regen set to the higher of two available settings.
According to the official combined fuel consumption figures (ADR 81/02), FWD variants of the CX-9 sip 8.4 litres per 100km, which isn’t too bad for a petrol-powered large SUV that weighs just shy of 1900kg. Claimed carbon dioxide (CO2) emissions are 197 grams per km.
And given they weigh a whisker more than two tonnes, AWD versions of the CX-9s drink a slightly higher 9.0L/100km and emit 211g/km.
We covered 188km in the Azami AWD and Azami LE AWD at the CX-9’s launch and recorded 11.5L/100km after primarily driving on country roads and highways.
While that figure is nearly 30 per cent higher than Mazda's claim, it’s not outlandish considering the type of vehicle the CX-9 is. Either way, results will vary.
For reference, AWD variants have a slightly large fuel tank (74L) than their FWD counterparts (72L), but they all take more affordable 91RON petrol at minimum.
As with most plug-in hybrids, the Formentor VZe has a very good-looking claimed fuel consumption of 1.9L/100km, although this assumes you’ll religiously charge it up. In my week with the car I saw 5.5/100km, with the caveat that I was mostly driving it in the hybrid mode as I was far from places I could charge it up.
Thankfully, the hybrid driving mode is very good, but one of the most annoying things about this car is how long it takes to charge.
The Formentor VZe’s AC inverter offers a maximum rate of just 3.6kW, and from the base level my car informed me it would take almost four hours to charge from a public charger.
Again, like many plug-in hybrids, this car is really only suitable for those able to charge in their home garage. It takes too long to charge this car on a public outlet to make the most out of its electric features.
It also requires mid-shelf 95 RON unleaded fuel for its small turbocharged engine.
As far as large SUVs go, the CX-9 is one of the better ones to drive. It’s certainly not confused; it knows what it needs to do and does it well.
The engine is properly punchy down low, serving up plenty of initial torque, so much so that you rarely need to chase its top-end power. In that way, it’s very diesel-like, despite being petrol. Needless to say, acceleration is surprisingly brisk. Not bad, then!
And the transmission it’s matched to also does its job well. Gear changes are pleasingly smooth, if not quick, while it's receptive to heavy applications of the accelerator, kicking down a ratio or two with little hesitation. Yep, don’t bother with its Sport mode.
The CX-9 also rides pretty well thanks to its independent suspension set-up, which consists of MacPherson-strut front and multi-link rear axles with passive dampers. Indeed, the kids aren’t going to be upset when they’re onboard.
Again, we mainly drove on country roads and highways, but it proved to be comfortable, particularly at high speed. And even during those rare, in-town, low-speed moments, it still impressed, on lower-quality roads or not.
And while the CX-9’s electric power steering is well-weighted, some buyers might be left wishing it was a tad lighter, especially when parking, but that’s more about personal preference than anything else.
What is more universal, though, is the system’s lack of feel. Obviously, we’re not dealing with a sports car here, but a little communication through the wheel wouldn’t go astray, particularly on a twisty road.
Speaking of which, the CX-9 handles its mass pretty confidently around a corner. That said, while it is relatively tied down, it still regularly exhibits a fair degree of body roll to remind you that you’re dealing with a large SUV.
The Formentor VZe might be the best plug-in hybrid I’ve driven, certainly at this end of the market. It does something so few hybrids in this class try to, or are even capable of. It’s a lot of fun.
The Formentor manages to pack all the entertaining drive characteristics of something like a Golf GTI into a car which can be driven fully electrically.
It’s a thing of brilliance. The car feels agile, responsive, and lightweight, with some magic at work to hide the weight of its nearly 13kWh of batteries under the floor.
It also blends the instantaneous response of the electric motor in quite nicely with the surge of the 1.4-litre turbocharged engine, the two complementing each other with some grace. On a rare occasion, there is a slight delay between the electric motor waning off and the torque of the combustion engine meeting it, but these instances are few and far between.
With a healthy amount of torque available instantly, it also does away with the need to worry about the occasionally fiddly dual-clutch automatic transmission.
As to going fast in a straight line, the VZe is capable of combining its two power sources to very easily overwhelm the front wheels. It has a 0-100km/h sprint time of 7.0 seconds, although feels as though it could best this, traction allowing. A peak of 400Nm is an incredible amount of torque for such a small two-wheel drive vehicle, after all.
The electric driving is of course smooth and easy to work with, although the regeneration, even on its highest of two available settings, can be quite mild. When set to hybrid mode, it drives more or less like a Toyota hybrid, limiting the amount of electrical assistance available on the accelerator pedal.
This is good, because some PHEVs will simply drain the electric system first, with the engine only turning on with a solid press of the accelerator, but the Formentor’s combined accelerator approach means you can drive in stop start traffic for nearly 200km before it manages to drain the battery (trust me, I tested it).
It exudes sportiness from behind the wheel, too, with a low-set driving position, neat customisable dash settings which offer plenty of information, and a sporty, thin wheel which offers direct feedback unsurprisingly similar to that of a car like the Golf R.
While it might not be the most competent electric vehicle, then, nor as brilliant as something like a Golf R, it’s an excellent hybrid offering unprecedented levels of driver engagement for a car with this kind of technology. I liked driving it a lot.
ANCAP awarded the CX-9 its maximum five-star safety rating in 2016, and despite the test occurring nearly five years ago, its results still stand.
Needless to say, the game has moved on, with the Santa Fe and Sorento recently resetting the standard, while the Kluger is soon to follow suit.
The CX-9 does, however, get front and side airbags as well as curtain airbags that cover all three rows, whereas the Santa Fe and Sorento only cover the first and second rows.
All grades of the CX-9 also get front and rear autonomous emergency braking, lane-keep assist, blind-spot monitoring, rear cross-traffic alert, adaptive cruise control with stop and go functionality, traffic sign recognition, high-beam assist and driver attention alert.
A reversing camera and rear parking sensors are also standard in all grades, but the Touring and above add front parking sensors, while the Azami and Azami LE also get surround-view cameras.
The full active safety suite is available across the Formentor range. Active items in this list include freeway-speed auto emergency braking with pedestrian and cyclist detection, lane keep assist with lane departure warning, blind-spot monitoring with rear cross-traffic alert, and side assist which warns you if you’re going to open your door into traffic.
Adaptive cruise control also features, and the Formentor has a comprehensive suite of eight airbags (including a driver’s knee airbag and centre airbag between the front occupants).
There are three top-tether child-seat mounting points on the rear row, and two ISOFIX mounts on the outer seats.
The Formentor has a maximum five-star ANCAP safety rating to a 2021 standard, it scored relatively highly in three of four categories.
As with all Mazda models, the CX-9 comes with a five-year/unlimited-kilometre warranty with five years of roadside assistance, both of which are average when compared to Kia’s market-leading seven-year terms with ‘no strings attached’.
Service intervals are 12 months or 10,000km, with the distance on the shorter side, although capped-price servicing is available for the first five visits, costing $2022 in total at the time of the writing, which is very reasonable.
Cupra shares the same five-year and unlimited kilometre warranty as its VW parent, and at the time of writing, includes three years of scheduled servicing for free.
The brand has not settled on how much its servicing plans will cost after that period (again, at the time of writing). While VW Group’s five-year service plans aren’t usually outrageous, proceed with caution.
The Formentor VZe needs to visit the workshop once every 12 months or 15,000km, whichever occurs first.