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The Mercedes-Benz EQC has been on sale in Australia for a little while now, and aside from the local launch event we haven’t had a chance to spend any quality time with the brand’s first fully electric SUV. Until now.
The EQC 400, as it’s officially known, is the German luxury maker’s first foray into the full-EV landscape, and could arguably be seen as the first true luxury electric SUV on sale in Australia. I mean, yeah, there’s the Jaguar i-Pace, but it has a more premium-sporting intent than the EQC, and the Tesla Model X isn’t aimed at a luxury customer, more so a technologically-minded buyer.
So what’s the Merc EQC like to actually live with? We drove it for a week to find out.
Chinese vehicles are improving all the time and the latest to hit our shores is a first for Australia’s off-roading community. It’s a petrol-hybrid 4WD with seven seats, high- and low-range gearing and a rear diff lock.
It’s also a body-on-frame ladder chassis design with a packed standard features list and real off-road adventure potential – on paper, at least.
All of that and more for under $70 grand. But is it any good off-road?
Read on.
When I was telling my colleagues about the Mercedes-Benz EQC my summary was, basically, it’s the best electric luxury car I’ve driven.
It’s plusher than a Jaguar i-Pace, more polished than a Tesla Model X - indeed, it feels like a different kind of electric car to both of those models. It’s an impressive foray into the segment, and we can’t wait for the chance to put it against some like-minded electric European luxury SUVs at some point in the future.
The Tank 500 is an impressive seven-seat 4WD wagon. It’s reasonably nice to drive, comfortable and it’s a capable 4WD.
There are glaring issues with some of its driver-assist tech and its hybrid set-up doesn’t offer the fuel economy you’d hope for. But it is packed with features and represents decent value-for-money when cross-shopped against the likes of Prado and Everest.
The Mercedes-Benz EQC is entirely different to what we expect from the brand, but it’s really what we expected all along when it came to an electric SUV from the Daimler stable.
It is sleek, streamlined and smooth, with panels that almost look like they’re formed from liquid. And it has the eco-edgy graphics you’d expect, with a specific grille treatment (yes, a real grille), headlights that are unlike any other Benz (they even have an LED that runs the width of the grille), and a rear-end style that looks almost like it was penned with another Stuttgart-based brand in mind… Porsche. I’m talking about Porsche.
But one thing that I really love about the EQC is its moustache. It's more prominent when the car is finished in white paint, but there’s a moustache that former Daimler chief Dieter Zetsche himself could be envious of. And he had one helluva soup strainer.
It is clearly made to be slippery, despite essentially sharing its underpinnings with the more conventionally angular - yet still rounded-edged - GLC SUV.
While it is a nicely styled gizmo, I found there are some things that could be annoying.
For instance, I was trying to plug in at night in a dark area, and while there is a small light above the charge port, other EVs have a light that actually illuminates the area where you’re plugging in.
And also, the plug port is on the driver’s side. If, like me, you had to charge up with the car on the street, it just adds a little bit more anxiety to the whole situation. I shudder to think what could happen if the charger was hit by a passing car - folding the mirrors in is one thing, but you can’t fold the power cable! The lead for the charger is long, thankfully.
I know, most people (maybe even all people!) who buy and EQC are going to have undercover parking in a garage or carport, but it’s still worth remembering that the filler isn’t on the kerb side like a number of other EVs.
It has almost identical dimensions to that car: 4774mm long on a 2873mm wheelbase, with a width of 1884mm and a height of 1622mm. For context, GLC is 4669mm long, same wheelbase, a bit wider (1890mm) and just a little more height (1639mm).
What about interior design? Well it’s also familiarly different, with a number of changes to the materials used but still the same tech and comfort you’d expect. Check out the interior images in the section below.
In terms of dimensions, it’s 5078mm long (with a 2850mm wheelbase), 1934mm wide and 1905mm high.
The Tank 500 has a kind of throwback retro style. Not quite as much as its smaller stablemate, the Tank 300, but obvious nonetheless.
There are plenty of old-school 4WD design cues. It’s more than a bit blocky and straight up and down in places, yet it still manages a somewhat contemporary look. Although, there’s a lot of chrome everywhere if that's your cup of tea.
It's clear to see where the GWM Tank 500 takes its cues from – most of the current crop of popular 4WD wagons, such as the Toyota LandCruiser 300 Series.
The Tank 500 is a large vehicle and it straddles that line between large and extra-large 4WD wagons. It is longer than any 300 Series, but it’s narrower and shorter.
It has a sunroof, roof rails and big side steps, befitting a 4WD wagon, and 18-inch alloy wheels.
The interior is well laid-out and functional. Depending on the variant, the interior will either have synthetic leather seating (Lux), or genuine Nappa leather seating (Ultra) and beyond ample soft-touch surfaces there's much to like about the GWM Tank 500's practical and comfortable interior.
If you’re thinking the EQC looks like a seven-seat SUV, you’re wrong. It’s a five-seater, with a decent sized boot, too.
The luggage capacity is 500 litres, which is decent for a car of this size, but bear in mind there is no spare wheel under the boot floor.
Rear seat space is reasonably spacious for someone my size (182cm) sitting behind their own driving position, with decent knee and toe space. Headroom is not terrific, though, and anyone taller will need to watch their head as they get in and out of the car as the top sill eats into space quite a bit.
Any middle-seat passengers might find the room a little less likeable, as the transmission tunnel intrudes quite a bit. Those with big feet might find shoehorning themselves in and out a bit of a challenge as the sills are quite large, and our car even had optional ($1200) “aluminium-look running boards with rubber studs” - side steps, essentially. They get in the way, too.
But if you’re just sitting two abreast in the back the seat comfort is really good, the trim quality is excellent, and there is a flip down armrest with the storage bin and pop out cupholders. There are rear air vents (no climate control adjustment in the back, though, and no USB charging either), and there are two map pockets, plus bottle holders in the doors. Up front you will find a mix of familiar elements if you’ve sat in any recent Benz model, but a few unique finishes and trim elements that might be new to you.
There’s a beautiful horizontal fin theme that runs around the cabin, as well as the now-traditionally audacious looking Burmester sound system speaker covers. They don’t quite gel with the aesthetic, to my eye.
The dash-top material - “fine surface texture”, as Benz calls it - is unlike anything else we’ve seen from the brand, it’s kind of like a soft silky slippery fabric trim. While there are lovely copper trim elements that just add something visually entertaining and appealing to the space.
There is a large covered centre console bin with 2x USB-C charge points and there is an additional USB-C upfront next to the wireless phone charger. The Mercedes touchpad system that aligns with the MBUX media screen is reasonably easy to get used to, but being a Benz there are plenty of options for usability - the centre screen is a touch-capacitive unit, or you can use the steering wheel-mounted controller on the left side of the wheel to control the middle screen. The right thumb controller manages the driver info screen.
It was mostly very easily managed, although the menus did get stuck at times for me - mainly in the section around the energy consumption. Plus I tried the whole “Hey, Mercedes” command thing, and it failed on numerous occasions.
The GWM Tank 500 Lux has seven seats. Bucket-style seats up front for the driver and front passenger (fine in terms of support and comfort), a three-seat second row in a 60/40 split configuration and a third row in a 50/50 split.
The seats in the Lux are synthetic leather, the Ultra gets Nappa leather and the Lux driver gets an eight-way power-adjustable seat plus four-way adjustable lumbar support; the front passenger gets four-way electric adjustment.
Trading up to the Ultra gets driver and front passenger seats that offer a variety of massage modes. Hmmmm, massage…
In the grand tradition of 4WD wagon second-row seats everywhere, they are fine but not fantastic – reasonably comfortable and supportive. The second and third rows fold flat to expand the rear storage capacity.
Cargo space is a listed 98 litres when all seats are in use, 795 litres when the third row is stowed away, and 1459L when the second and third rows are lowered.
In the rear cargo area there are tie-down points and a cargo slide cover to conceal whatever you have in the back from prying eyes.
Up front, the 14.6-inch touchscreen multimedia system, with Apple CarPlay and Android Auto connectivity, dominates the dash and is easy enough to use, although the cabin set-up is a bit confusing and counter-intuitive in its operation.
Case in point: while the aircon’s fan-speed can be controlled using physical buttons or on-screen buttons, the temperature controls can only be adjusted via the screen which poses a problem if the screen itself freezes on the start-up graphics and you’re unable to adjust the temp via the screen – as it did on this test.
There's also wireless charging, front and rear USB ports, as well as 12V and 220V power outlets.
The audio system has eight speakers in the Lux and 12 in the Ultra’s Infinity system.
The Lux has ‘follow me home’ lights but it doesn’t get the Ultra's 64-colour ambient lighting system.
The EQC is available in two separate lines at the moment. The first is the standard EQC 400, which has a list price of $137,900 plus on-road costs, and then there’s the Art Line edition for $143,800.
There’s no haggling, either. The EQC is part of Benz’s standardised pricing model, and there are nine dealerships/retailers Australia-wide that handle orders for the EQC. Or you can buy it online, if that’s more convenient! However, as we reported at the Australian launch of the EQC, the wait time can be long - up to seven months from clicking ‘order’ to the car arriving in Australia.
What will you get if you do order an EQC? It’s hardly an affordable midsize SUV, but you’re paying for new technology - and you’re getting a pretty well kitted-out car, too.
The standard equipment list includes the AMG Line exterior package, 20-inch alloy wheels, LED headlights and daytime running lights, and a sunroof.
The interior gets the AMG Line treatment with leather upholstery, as well as a 13-speaker Burmester sound system, keyless entry, push-button start, electric tailgate, a head-up display, Mercedes-Benz’s MB-UX media system with twin 10.25-inch screens including Apple CarPlay and Android Auto smartphone mirroring tech, DAB digital radio, sat nav and the option of augmented reality navigation instructions. That system also incorporates Mercedes-Me Connect online capability, including web search.
There’s also an ambient lighting system with 64 colour choices, dual zone climate control, and heated front seats with electric seat adjustment and memory settings.
Thrown in for nix is a five-year Chargefox subscription. Chargefox is Australia’s largest car charging network, with fast charger stations stretching from Cairns to Adelaide (and there’s a cluster in WA as well).
There’s also a comprehensive safety technology suite included. All the details are covered off in the safety section below.
How about rivals? Well, its most natural competitors include the Jaguar i-Pace (from $124,100) and Tesla Model X (from $133,900), and there'll be an Audi e-tron electric SUV on sale in Australia by the end of 2020.
You might also think about the not-quite-fully-electric likes of the Volvo XC60 T8 plug-in hybrid (from $98,990), or even the plug-in hybrid Mercedes GLC 300e (from $83,500).
There are two Tank 500 petrol-hybrid variants available at the moment: the Lux – our test vehicle – and it has drive-away pricing of $66,490, and the Ultra which has drive-away pricing of $73,990.
Standard features in the Lux include a 14.6-inch touchscreen multimedia system (with wired and wireless Apple CarPlay and Android Auto), three-zone climate control, a 360-degree view monitor and 'clear chassis view', 'Auto Parking Assist', 'Auto Reversing Assistance', lane departure warning, lane keep assist, all-terrain driving modes and an electronic rear diff lock.
'Marble White' paint is standard. Metallic paint, including 'Crystal Black', 'Dune Gold' and 'Onyx Silver', costs an extra $595.
The EQC has a power output of 300kW and it has 760Nm of torque, which is enough to see its claimed 0-100km/h acceleration pegged at just 5.1 seconds.
The EQC’s top speed is 180km/h (limited for the sake of the batteries), and it has an 80kWh lithium-ion battery pack.
It uses a pair of asynchronous motors - one front, one rear - and they can alternate to do what’s best in the situation - be it working in 2WD (RWD or FWD), or in AWD.
If you’re thinking about an EQC as a towing option, the towing capacity is 750kg for an un-braked trailer and 1800kg for a braked trailer.
Every Tank 500 Hybrid has a 2.0-litre turbo-petrol engine, a 1.76kWh battery and an electric motor. That combination produces 255kW and 648Nm.
The Tank 500 has a nine-speed automatic transmission, low- and high-range 4WD gearing, as well as a rear diff lock.
With an 80kWh battery pack and a Type 2 CCS plug (up to AC 7.4kW / DC 110kW) the charge times vary pretty greatly depending on what output you’re powering up from.
Mercedes-Benz says a DC fast charging station should be able to replenish the battery bank in 1 hour 22 minutes (at a maximum of 110kW, though some Chargefox stations offer charge rates up to 350kW) while an AC charging station (like you’d find in car parks) or Mercedes-Benz’s own Wallbox system should take about 12 hours 13 minutes.
Charging from a regular household powerpoint is a last resort option. It is claimed to take 46 hours 40 minutes from empty to full (230-volt outlet, 10-amp/2.3kW). I plugged in to a powerpoint in my house and the car’s info display was stating it would take 9.5 hours to achieve the remaining 16 per cent of charge. It didn’t get to 100 per cent before I had to unplug, however.
My not-so-urban test drive loop commenced with 97 per cent of battery charge and an indicated range of 363km available. The idea was to get a feel for the “range vs reality” of the situation, so I did it in Comfort drive mode with the climate control active and no intent to either thrash the vehicle or baby it to save battery.
My drive ended with 36 per cent indicated charge remaining, after I’d covered 231.6km. That means, based on the car’s own algorithm, that it would have covered 315km before the battery was depleted, which is a long way short of the claimed 434km range.
The indicated energy consumption was 20.8kWh/100km, which is ‘thirsty’ for an EV. On our recent electric car comparison test, the most efficient of our EVs - the Hyundai Ioniq Electric - used just 13.0kWh/100km. Yes, I know the EQC is a lot heavier (2425kg kerb weight), but even the Tesla Model 3 was notably more efficient (18.5kWh/100km) than the EQC over very similar terrain and driving.
However, our testing saw us return an even better consumption rate than Mercedes-Benz’s claimed figure, which is 21.4kWh/100km.
Official fuel consumption is 8.5L/100km on a combined cycle on regular unleaded fuel. On this test I recorded 12.8L/100km.
The Tank 500 has a 80-litre fuel tank, so, going by those fuel figures, you could reasonably expect a driving range of about 625km from a full tank.
Note: Drop 30-50km off any driving-range figure for a better idea of your vehicle’s safe touring range.
Also, remember that numerous other factors affect your fuel consumption and so impact your touring range, including how much extra weight you have onboard (passengers, camping gear, etc), whether your vehicle is fitted with any aftermarket equipment (bullbar, spare-wheel carrier, etc), whether you are towing (a camper-trailer, caravan, or boat, etc), your vehicle's tyre pressures and the conditions.
If you have a garage and a Wallbox connector, there’s no reason the Mercedes EQC couldn’t be a terrific option as a commuter, a second car, or even your primary vehicle.
The thing with all electric cars is that it’s about settling into a rhythm. If you use the car to commute to work, maybe you can charge it there. Or you might have a solar array and charge at home.
No matter the situation, you’ll be getting a rather nice vehicle to live with, based on my week with the EQC.
It’s a plush car, that’s for sure. The silence it offers is truly relaxing, and there’s effortless torque to pull you away from a standstill. The way you can build pace to overtake, the rush of noise-free acceleration, is pretty astounding. Perhaps not as visceral as in a GLC 63 AMG, but it’s still an experience.
The steering is direct and doesn’t require much thought, though it does lack a little bit of feel. But it’s easy to predict and quick to respond, making for pleasant progress around town. It’s easy to park, as well, with a great surround view camera system, as well as front and rear parking sensors. And if you’re not confident, the car has semi-autonomous parking, too.
The brake pedal feel takes some acclimation, because it responds pretty well, but the action is hard to modulate at times. That is partly due to the brake regeneration system, which actively captures energy that would have otherwise been lost during braking. You can adjust the level of aggression of the regen brakes, too, by tapping either the up or down shift paddles. The most aggressive setting will almost pull you up to a halt from urban speed without any brake pressure required.
The suspension of the EQC feels more settled than the last GLC I drove, and that could be in part due to the extra weight and stiffness of the battery cell under the body. The centre of gravity feels low, and it feels stuck down to the road in most situations.
The ride is mostly fine, but with big 20-inch wheels and low profile tyres, it can jar on hard edges. I also noticed that it can feel a bit unsettled at higher speed, as the body moves around - from side to side - more than I would have expected. It deals well with undulation changes and big dips, and if the surface is good, so are the comfort levels in the cabin.
The Tank 500 has a fancy-schmancy start-up screen replete with Tron-style graphics and an accompanying soundtrack that are rather impressive, if you’re into that sort of thing. But I’ll let you know a few paragraphs deeper into this yarn why I think GWM should do away with that whole sequence.
This wagon has a kerb weight of 2605kg and a turning circle of 11.2m, so it’s not insubstantial, but it rarely feels too clumsy or cumbersome to drive anywhere.
It’s reasonably nice on-road during general driving duties but there are a few things to watch out for.
Ride and handling is a bit firm and jittery on irregular surfaces such as rough country roads, but it's okay otherwise. It's reasonably quiet, somewhat refined and it's comfortable without being too plush.
The engine, electric motor and auto transmission generally work together pretty smoothly, but there were times on this test, mostly on road, where there was a jarring change when the electric motor switches to the petrol engine. Not atrocious, but certainly noticeable.
Acceleration is sometimes unpredictable with a sequence of events thus: I put my right foot down to get enough speed for a quick merge from standstill into oncoming traffic, no reaction from vehicle at all… then, with a flaring throttle, it will suddenly lurched into motion. Inconvenient at best, dangerous at worst.
The brakes are also very spongy and often slow to bite until really stomped.
The Tank 500’s driver-assist tech is too clunky and intrusive. I drive a lot of country roads and because those surfaces sometimes don’t have road markings at the side or a centreline, the Tank 500 was constantly sounding alerts or jerking the steering wheel to get me back into what it thought was the correct driving line on those country roads.
The adaptive cruise control is inconsistent. You’ll cruise along nicely until the system applies immediate heavy braking due to a speed sign that’s not applicable, or a car that’s not that close (to the side or in front).
Also, the driver monitor is annoying. It was forever telling me to have a break, or to keep my eyes on the road, or to focus on the road, or – and this is a direct quote from the system itself – “Beware of the road”.
I reckon GWM should ditch the Tank 500’s fancy start-up screen graphics and soundtrack and spend that money on sorting out the driver-assist tech so it operates more seamlessly and effectively.
However, the good news is the Tank 500 feels right at home when four-wheel driving.
On paper, it seems like it should be capable off-road. It has a Borg Warner dual-range transfer case, off-road driving modes and a rear lock.
It checks out in terms of off-road measurements with approach, departure and rampover angles of 30, 24 and 22.5 degrees, respectively, 224mm ground clearance and a wading depth of 800mm.
And it mostly is rather capable, but there are a few issues here and there.
The Tank 500 is built on a traditional platform, a body on ladder-frame chassis, and that's pretty much 4WD wagon personified right there.
It has all the mechanicals to go with that, as well as the added bonus of an electric motor which punches a bit more power and torque into this vehicle.
There is plenty of torque across a decent spread of revs and, when off-roading, that transition between the electric motor and the petrol engine is generally pretty smooth.
Driving modes and other off-road driver-assist tech on board the Tank 500 work pretty well, but the off-road traction control system could do with a bit of a recalibration as it’s not quite as precise as it is in some of the Tank 500’s natural rivals.
Low-range gearing is good, engine braking is solid and the drive modes – adjusting engine outputs, transmission settings and more – all seem to work seamlessly well.
There is plenty of other tech on-board, including a 360-degree camera, and an off-road set-up on the screen that shows you the vehicle’s pitch and roll, tyre pressures and other information.
In the past I have written off features such as the Tank 500’s transparent chassis function. I'd rather stick my head out the window and have a look, or stop the vehicle, get out and have a good look at the track ahead.
But the transparent chassis function is of some value, although you shouldn’t rely on it or any of the other tech. You still want to have a real-time, real-world view of the track heading to the sides. And the Tank 500 offers plenty of visibility.
There are a few other trade-offs in this 4WD’s make-up, though. The side steps look like they could easily be susceptible to damage while off-roading, although I managed to avoid grinding them on any rocks, and the standard tyres are on-road SUV tyres (made for reduced noise) and are less than satisfactory for 4WDing.
If you're planning to use the Tank 500 as your tow vehicle of choice, then it's handy to know that unbraked towing capacity is 750kg and braked towing capacity is 3000kg, which is under the 3500kg norm for this market segment.
It’s a Mercedes-Benz, so as you’d expect the safety offering is comprehensive and extensive.
The EQC received a five-star ANCAP crash test rating in 2019, scoring highly for child occupant protection in particular. But it also has all the safety assist nannies you’d expect, too.
There is autonomous emergency braking (AEB) with forward collision warning that works from 7-200km/h, plus active lane keeping assistance from 60-200km/h and lane departure alert, along with active cruise control, blind spot monitoring, rear cross traffic alert, rear AEB, driver fatigue monitoring, auto high beam lights and tyre pressure monitoring.
There are nine airbags (dual front, front side, rear side, curtain and driver’s knee), and the EQC has a pair of ISOFIX anchor points for baby seats and three top-tether points to affix child seats.
The Tank 500 has been awarded the maximum five-star ANCAP safety rating as this story is being finalised.
As standard, it has seven airbags and a comprehensive suite of driver-assist tech including AEB, lane departure warning, adaptive cruise control, tyre pressure monitoring, front and rear parking sensors and a 360-degree around-view function.
It mightn’t have the same method of propulsion as a petrol or diesel Merc, but it has similar service requirements. You still need to take it to the workshop for maintenance every 12 months - or every 25,000km! - whichever comes first.
Owners can either pay as they go for servicing, or pay up front and bundle it into their finance. The upfront rate is $1350 for three years/75,000km. Pay as you go will peg you along at $450 (year one), $750 (year two), $450 (year three).
When the EQC launched it came with a three-year/unlimited kilometre warranty plan, but that was recently updated to a five-year/unlimited km plan, bringing Benz inline with the likes of Korean luxury maker Genesis, not to mention the majority of mainstream car brands.
The Tank 500 is covered by a seven-year/unlimited km warranty, and seven years capped price servicing.
The Tank 500’s 1.76kWh battery has an eight year/unlimited km warranty.
Service intervals are scheduled for every 12 months/15,000km. Prices were not available at time of writing.