Mercedes-Benz GLA-Class vs Lexus NX

What's the difference?

With Mercedes-Benz’s vast number of SUVs, there is room for an urban luxury crossover niche, and the GLA delivers in spades.

Indeed, in 250 4Matic guise, it is that rare thing – a high-riding hatch with dynamics to shame most dedicated pocket-rockets. It really is a hoot if you find the right road, regardless of weather conditions. The Benz has towering talent.

However, even without desirable options like adaptive dampers and a full suite of driver-assist safety technology, the GLA is expensive, does not quite carry off the price tag from an interior quality point of view, and struggles to maintain the degree of comfort and refinement expected from a Mercedes – with or without the $3K necessary to score adaptive dampers.

Still, especially because of the way the GLA looks, goes, stops and steers, if you can afford it, you’ll be rewarded. There’s never been a more rounded GLA.

The Lexus NX450h+ F Sport is a gorgeous mid-size SUV that combines great specs and a fairly efficient plug-in hybrid powertrain. It’s a comfortable and easy ride which should appeal to a wide range of driving styles. It also looks good parked at the kerbside of a city street and with it ticking most of the boxes, it may become your new best friend.

Looking like a mini-me GLC, today's GLA trades some of its predecessor’s edgier design elements like the slammed roof and exaggerated broad-shouldered stance for a more amorphous if elegant appearance. Even with the cliché plastic cladding around the squared-off wheel arches, it’s still a looker.

The net result is arguably the most attractive of all the MFA2 A-Class offshoots. It sits well within the Mercedes hierarchy of SUVs, bringing a swoopy coupe-like silhouette compared to the ultra-upright GLB.

Along with being 30mm wider, it’s also visibly taller than before, with a handy 213mm of ground clearance compared to just 157mm last time around. And the wheelbase has been stretched to the benefit of rear-passenger room – a bugbear of the old GLA. That's progress.

The NX simple looks like a scaled-down version of its larger RX cousin, so if you like that you’ll like what the NX.

It looks sweeter, though, with its smaller proportions being only 4660mm long and 1670mm high but there’s enough sharp pleating in the panelling and rear LED lights to give it a sporty edge. It’s a design that should appeal to a wide range of people.

The interior helps the NX compete against some of its flashier rivals, but the BMW X3's interior beats it hands down with the wow factor. Still, the dual-toned leather upholstery and fabrics of our test model scream understated luxury.

The perforated leather of the seats is supple underhand, but even the robust synthetic leather on the backs of the seats and some door panelling feels like the real stuff most of the time.

The dashboard components – like the air vents, displays and accents – are well integrated and seem well-built. The cockpit is intimate and plush overall, and it always reminds you that you're in the cabin of a luxury vehicle.

Compared to before, the 2021 GLA is some 122mm taller, so ushers in a higher hip point for loftier seating – reducing that jumped-up hatch feel. Headroom improves obviously, as does rear legroom, a corollary of a 30mm wheelbase stretch (to 2729mm).

Wide apertures also make entry into and out of the German-built GLA child's play, though the solid heft of their doors is serious business at this end of the segment, very satisfyingly Teutonic and totally on-brand. This is something you won’t enjoy in a Subaru XV.

Then you s-c-r-a-p-e the underside of the front doors on the pavement literally every time you swing it to get out, and wonder whether Mercedes engineers have ever been to Australia. This fail drove us spare. Heaven help the GLAs in towns and cities with bluestone sidewalks. Maybe all that extra AMG packaging is the culprit.

Still, most of the other basics are spot-on and can’t really be faulted; cosy yet spacious for four adults – especially up front, ample vision, an excellent driving position aided by heaps of seat and steering wheel adjustability, cosseting front sports buckets that you just sink into, torrents of ventilation from those delectable turbine vents and stacks of storage. Collectively they make the GLA a welcoming, opulent place to travel in. Only the hapless fifth occupant squished between the outboard rear-seat passengers might think otherwise. But nobody buys this Benz for carting people around. That's the GLB's job.

Several years ago, Daimler poached a senior Audi designer and since then Mercedes’ dashboards have morphed into a multi-coloured multimedia diorama of touchscreen technology that threatens to completely take over the universe. Choose the right combination of colours and lighting and it's like your very own White Night on wheels. Starting with 2018’s A-Class, the striking, spangly MBUX system that underpins all this has come to be widely admired and imitated. For aesthetics anyway, with its vivid hues, panoramic displays and simple, tiled applications, it’s been a real trip.

Anyway, back to reality. From a tactility and functionality point of view, there’s still work to be done.

Access to the multimedia (including our GLA's banging optional audio system) and car settings areas is possible via a mildly fiddly finger-pad arrangement down forward in the centre console, or smaller yet much more annoying thumb sensor tabs on the wheel spokes. These are not easy to modulate on the move. Additionally, their menus can be confusing to navigate through and sometimes counterintuitive in operation. Mercedes obviously realises this as a quick-guide pamphlet is provided on old-fashioned cardboard paper. How quaint.

Eventually all areas can be mastered over time, but the functionality is complicated and may overwhelm the not-so-tech savvy. Additionally, the ‘Hey, Mercedes!’ voice control is impressive for getting MBUX to perform basic multimedia and vehicle settings-related changes, but it too-often erratic, unreliable and ultimately frustrating for more complicated commands. Perhaps elocution lessons on behalf of the operator may help.

But not as much as the profound disappointment we endure from the cheapness of some of the materials, the wincing cellophane-like sounds when pressing on some of the surfaces such as the door cards, or that emanate after a particularly bumpy section of bad roads. Sheeny reflections and hard textures in a car optioned with extras that total up to nearly $82,500 just don’t cut it.  

At least in this latest-gen GLA, the rear seat area seems much improved over the previous models, with more space, comfy and supportive seating (remember ours featured the $607 sliding function that ought to be standard) and a reclining backrest. All amenities are present, with deep pockets, fresh air from twin vent outlets, reading lights and thoughtfully placed armrests – but, again, the latter’s extendable cupholders feel brittle and cheap.

Further back, the 435-litre cargo area is sufficiently sized and practical for smaller family use (at last), aided by a 40/20/40 backrest fold and that slide-able cushion to extend capacity further. There is no spare wheel, but a tyre inflation kit is fitted in lieu.

Overall, then, better than before, with that fundamental rock-solid heft, luxurious aura and alluring premium-car aroma. The dazzling MBUX screen-related visuals, too, are endlessly entertaining to explore when the vehicle is not moving, but the GLA’s cabin is still not quite up to Mercedes’ reputation for exacting over-engineered excellence.

Or even to the standards of some mainstream alternatives.

The cabin of the NX is spacious where it needs to be for four adults to be comfortable on a longer journey, and features enough equipment to satisfy most.

Access is best at the front because of the wider door apertures and while still easy enough to get in and out of from the back, the rear wheel arch cuts into the aperture a bit.

The front seats are very comfortable with thick padding, tall side bolsters that lock you into place in a turn as well as heating and cooling functions.

The back seats are almost as comfortable as the front! However, the outboard seats offer the best under-thigh support. It is a shame that they miss out on heat functions for its grade level, though.

Storage is fairly good for the class, with lots of small item cubbies up front like a sunglasses holder, a mini drawer next to the drivers' knee and a dedicated phone holder and two cupholders. The large glove box (that can hold more than just a manual) and mid-size middle console shoulder most of the storage burden, though.

In the back you get a couple of map pockets, small storage bins and two cupholders. which is most than enough for this size of SUV.

The boot offers an impressive 520L of capacity and a level loading space makes it an easy car to slide larger gear in and out of. The little storage compartment under the floor is handy for charging cables and the hands-free powered tailgate is always handy to have.

The technology is a nice mix of easy-to-use and high-end with a responsive touchscreen on the 14-inch multimedia display. The system has built-in sat nav, wireless Apple CarPlay and Android Auto. The CarPlay was simple to set up and has maintained a steady connection with my iPhone this week.

Charging options are decent with two USB-C ports and a 12-volt socket per row, as well as a wireless charging pad up front.

With a price hike of almost $6K, our flagship NX sits at $95,900 before on-road costs, but it's still slightly more affordable than its top-grade plug-in hybrid rivals.

The Volvo XC60 Ultra is priced from $101,390 and the outgoing BMW X3 xDrive30e sits at $102,500.

In the flagship variant, the standard features list is well-rounded to include both practical and luxury equipment. There are electric front seats with heating and cooling, an F Sport steering wheel with heating and touch controls, a sunroof, rear privacy glass, and a power-adjustable steering column.

Other items include a powered tailgate with a kick-to-open function, dual-zone climate control with a humidity sensor, parking assist, keyless entry/start, a digital key, Lexus Connected services app, a digital rearview mirror and 20-inch alloy wheels.

The technology looks gorgeous with the 14-inch touchscreen multimedia display taking centre stage with built-in satellite navigation, Bluetooth and wireless Apple CarPlay and Android Auto.

You also get a 10-speaker Lexus premium sound system, which has AM/FM radio, MP3 and WMA (Windows Media Audio) compatibility. There are four USB-C ports (2/2), a 12-volt socket and a wireless charging pad.

So while our test model misses out on some of the items you might expect to see for a top-model grade – like three-zone climate control and heated rear outboard seats – it still feels well-specified.

Mounted transversely, Mercedes’ M260 1991cc 2.0-litre four-cylinder petrol engine features a twin-cam, 16-valve design, a twin-scroll turbocharger and variable-valve timing, to help deliver 165kW of power at 5500rpm and 350Nm of torque at a low 1800rpm. With an impressive 97.2kW per tonne, it can hit 100km/h in 6.7 seconds, on the way to a 240km/h top speed.

All four wheels are driven by an eight-speed dual-clutch transmission (DCT), though most of the torque at lower speeds or during reduced throttle loads is delivered to the front wheels until extra traction is required out back. The gearbox is one of the very best of its type we’ve experienced – seamless, strong and largely lag-free.

The NX450h+ F Sport is the first attempt at a plug-in hybrid powertrain for Lexus. It pairs a 2.5-litre four-cylinder petrol engine with two electric motors, one located at each end of the car for all-wheel drive. Together they produce up to 227kW of power, but Lexus doesn’t quote the combined torque figure (cheeky).

The flagship model can do a 0-100km/h sprint in 6.3 seconds and features a smooth continuously variable transmission.

Overall, it moves quickly and the shift between the electric and engine components is barely noticeable.

Weighing in at 1668kg (kerb), and with a bluff nose and high ground clearance also not helping, we didn’t expect great fuel economy, particularly given how hard and fast the GLA 250’s performance bandwidth is. It’s tempting to just blast your way from point A to point B.

However, at the pump we averaged 9.8 litres per 100km, which isn’t too bad at all considering the available muscle. The official figure is 7.5L/100km, for a carbon dioxide emissions rating of 170 grams per kilometre. With a 51-litre fuel tank, the theoretical range is around 680km.

Note that the GLA 250 requires 95 RON premium unleaded petrol as a minimum.

The flagship NX has a smallish 18.1kWh lithium-ion battery and a Type 2 charging port but no CCS enhancement, which means you can’t hook it up to a fast DC charger.

On a standard AC 240-volt domestic plug port, you can charge this from 0-100% in around 7hrs 30mins. You get a great electric-only NEDC-rated driving range of up to 87km and that means you really only have to charge it every other day, which I appreciated. 

The official combined fuel cycle usage is 1.3L/100km, but you won’t really see that in the real world. After doing some longer trips mixed in with city slicking, my average real-world usage popped out at 6.5L/100km, and I averaged 20.2kWh/100km when in pure EV mode. They’re not the best hybrid figures I’ve seen for the class, but they're not too bad either.

A soaring 2.0-litre turbo engine application, this is a slick, stirring and robust performer that can also do efficiency as effortlessly as launch the GLA 250 4Matic towards the horizon. Let’s not mince our words. This is a fast and fiery mover.

Three drive modes – Eco, Comfort and Sport – provide a wide spectrum of acceleration and throttle responses, and all deliver precisely what you’d expect. Eco’s fine for pottering around town smoothly and serenely; Sport morphs into a searing and seamless speed demon; and the default Comfort sits somewhere in the middle as the best of both worlds. There really is no faulting Mercedes’ M260 masterpiece.

The DCT also happens to be one of the better dual clutch autos, avoiding the lag and clunkiness pitfalls usually associated with this sort of gearbox. It’s even comparatively smooth off the line on hills. Ours came with the optional handy set of manual-mode paddle shifters, adding a welcome level of interactivity autos tend to overlook. Too bad Mercedes persists with that fiddly column lever that is forever prone to knocking the car out of drive. Even after 15 years, it's still so annoying.

What all this means for the urban driver is strong acceleration for flitting in and out of traffic gaps, as well as incredibly instantaneous point-to-point responses for commanding manoeuvrability, thanks to ultra-eager steering and assisted by outstanding brakes.

With struts up front and a multi-link rear end as standard, the GLA 250’s chassis, too, is a transformative for what is essentially a high-riding hatchback – but only if your pockets are deep enough.

Fitted with that near-$3K AMG Exclusive Package that includes adaptive dampers, our Benz displayed a definite hot-hatch attitude that really would make it the darling of Golf GTI owners who’ve outgrown their rides but not their girl/boyracer desires. Superb handling and hunkered-down roadholding really do make this the driver’s premium compact crossover. You can pretty much point and shoot this Merc as you might a Golf R, and likewise in most weather conditions thanks to all that reassuring tenacious grip.

Plus, if you’re put off by the hard ride in Sport, the Individual mode allows the driver to engage the soft damper mode while the engine and steering retain the hardcore settings. It’s a win-win situation – as long as you can stretch to that AMG Exclusive pack. We strongly recommend it, given the balance between ultimate high-speed control and comfort.

However, while this is all good news for rural and country folk seeking hot crossover fun, back around town, poor urban road conditions can reveal a flaw in the chassis’ ability to properly smother bumps and ruts. It’s the small frequency stuff that seems to transmit through, never really settling down.

The result is a jittery ride, that may somewhat undermine the GLA’s upmarket sheen. There’s also a fair degree of road noise coming through. Perhaps sticking with the 19-inch alloys instead of those lovely 20-inch rims is the solution here.

This NX feels like it has lots of power in reserve when you put your foot down and never struggles going up big hills. When it’s in pure EV mode, it’s very quiet but there’s no big fanfare when this kicks over to the traditional engine. You barely notice it until you’re on the open road travelling at higher speeds, and that’s when the engine starts to sound more growly like its non-hybrid siblings.

The steering is forgiving without feeling too light and around town, the NX is nimble and sure of itself. The suspension is on the firmer side, so you’ll hear and feel the bigger bumps, but it never feels rough.

Visibility is decent with the largish windows, and the pillars that aren’t too wide from my driving position. I do like having the digital rearview mirror, though, because when you have a big car seat or tall adult in the back seat, the vision back there is hindered.

It’s pretty hard to find a modern car that’s terrible to park, especially in the mid-size SUV segment, and the NX is no different. Even in a small car space, you still have good clearance around you, which hopefully translates to less dings from neighbouring cars!

The 360-degree view camera system is top notch with its quality, and I like that the car disappears and you can see the ground underneath.

The NX comes with a maximum five-star ANCAP safety rating from testing done in 2022 and scored very highly across its individual assessment scores; 91 per cent for adult protection, 89 per cent for child protection, 83 per cent for vulnerable road user, and 92 per cent for its safety assist systems.

Eight airbags are standard which includes a front centre airbag and driver's knee airbag. 

Other safety equipment includes emergency steering assist, blind-spot monitoring, lane departure alert, lane-keeping aid, emergency lane keeping, traffic sign recognition, safe exit assist, rear cross-traffic alert, LED daytime running lights, LED cornering lights, tyre pressure monitoring, and an emergency call button.

The only safety item which can feel intrusive when driving is the adaptive cruise control as it has a feature that scans for bends in the road and will slow the car down in anticipation of them. On paper, this isn’t a bad thing but in practice, it was sporadic when it activated and sometimes slowed the car dramatically on bends you wouldn’t even call bends!

AEB with car, pedestrian, cyclist, motorcyclist, backover and intersection turning assist is standard and operates from 5.0 - 80km/h (up to 180km/h for car detection).

There are two ISOFIX child seat mounts and three top-tether anchor points in the rear row. The seat isn't wide enough to accommodate three child seats side by side, so two will fit best.

Unlike many luxury brands that persist with a sub-par three-year warranty, Mercedes-Benz offers a five-year/unlimited kilometre warranty.

Intervals are every year or 25,000km, with a capped price service plan starting at $550 for the first year, $750 for the second year and $1250 for the third year, totalling $2550. Alternatively, buyers can also choose a Service Plan, starting at $2050 for the first three years (saving $500 from the normal capped-price service plan), $2950 for four years and $3500 for five years.

The NX is offered with a five-year/unlimited-kilometre warranty, which is on par with its European rivals.

It comes with a five-year capped price servicing program, where services are competitively priced at $595 each.

Servicing intervals are reasonable at every 12 months or 15,000km, whichever occurs first.