Mercedes-Benz GLA-Class vs Isuzu MU-X

What's the difference?

With Mercedes-Benz’s vast number of SUVs, there is room for an urban luxury crossover niche, and the GLA delivers in spades.

Indeed, in 250 4Matic guise, it is that rare thing – a high-riding hatch with dynamics to shame most dedicated pocket-rockets. It really is a hoot if you find the right road, regardless of weather conditions. The Benz has towering talent.

However, even without desirable options like adaptive dampers and a full suite of driver-assist safety technology, the GLA is expensive, does not quite carry off the price tag from an interior quality point of view, and struggles to maintain the degree of comfort and refinement expected from a Mercedes – with or without the $3K necessary to score adaptive dampers.

Still, especially because of the way the GLA looks, goes, stops and steers, if you can afford it, you’ll be rewarded. There’s never been a more rounded GLA.

The MU-X has always had plenty of appeal as a daily driver – dependable, not dynamic – and it’s a proven 4WD wagon.

Some people don't like the noisy, sluggish engine, but I don't mind it because it delivers off-road.

There was already a lot to like about the seven-seater wagon in terms of its off-road capability, driver-assist tech, standard features, and simple all-round driveability, and the X-Terrain – which encompasses all of that AND adds some polish to the mix – is an impressive top-shelf addition to the MU-X line-up. Even if it's so pricey...

Looking like a mini-me GLC, today's GLA trades some of its predecessor’s edgier design elements like the slammed roof and exaggerated broad-shouldered stance for a more amorphous if elegant appearance. Even with the cliché plastic cladding around the squared-off wheel arches, it’s still a looker.

The net result is arguably the most attractive of all the MFA2 A-Class offshoots. It sits well within the Mercedes hierarchy of SUVs, bringing a swoopy coupe-like silhouette compared to the ultra-upright GLB.

Along with being 30mm wider, it’s also visibly taller than before, with a handy 213mm of ground clearance compared to just 157mm last time around. And the wheelbase has been stretched to the benefit of rear-passenger room – a bugbear of the old GLA. That's progress.

As I’ve said before, the MU-X has never been particularly exciting or boring in terms of design, just comfortably adopting a low-key, middle-of-the-road type design – sales gold, in other words.

But the X-Terrain has distinctive ‘X’ branding here and there – inside and out – and that adds a subtle class to this variant.

The X-Terrain is 4860mm long (with a 2855mm wheelbase), 1870mm wide (excluding mirrors), 1825mm high and has a listed kerb weight of 2195kg.

It has a wheel track of 1570mm and an 11.6m turning circle. 

Our test vehicle has the exclusive X-Terrain paint – slate grey metallic – which matches well with the X badging, bigger grille design, new headlights, three-tier LED tail-lights, and redesigned wheels.

The interior strikes a stylish note as well with red stitching on the dash, centre console and leather-accented seat trim.

Compared to before, the 2021 GLA is some 122mm taller, so ushers in a higher hip point for loftier seating – reducing that jumped-up hatch feel. Headroom improves obviously, as does rear legroom, a corollary of a 30mm wheelbase stretch (to 2729mm).

Wide apertures also make entry into and out of the German-built GLA child's play, though the solid heft of their doors is serious business at this end of the segment, very satisfyingly Teutonic and totally on-brand. This is something you won’t enjoy in a Subaru XV.

Then you s-c-r-a-p-e the underside of the front doors on the pavement literally every time you swing it to get out, and wonder whether Mercedes engineers have ever been to Australia. This fail drove us spare. Heaven help the GLAs in towns and cities with bluestone sidewalks. Maybe all that extra AMG packaging is the culprit.

Still, most of the other basics are spot-on and can’t really be faulted; cosy yet spacious for four adults – especially up front, ample vision, an excellent driving position aided by heaps of seat and steering wheel adjustability, cosseting front sports buckets that you just sink into, torrents of ventilation from those delectable turbine vents and stacks of storage. Collectively they make the GLA a welcoming, opulent place to travel in. Only the hapless fifth occupant squished between the outboard rear-seat passengers might think otherwise. But nobody buys this Benz for carting people around. That's the GLB's job.

Several years ago, Daimler poached a senior Audi designer and since then Mercedes’ dashboards have morphed into a multi-coloured multimedia diorama of touchscreen technology that threatens to completely take over the universe. Choose the right combination of colours and lighting and it's like your very own White Night on wheels. Starting with 2018’s A-Class, the striking, spangly MBUX system that underpins all this has come to be widely admired and imitated. For aesthetics anyway, with its vivid hues, panoramic displays and simple, tiled applications, it’s been a real trip.

Anyway, back to reality. From a tactility and functionality point of view, there’s still work to be done.

Access to the multimedia (including our GLA's banging optional audio system) and car settings areas is possible via a mildly fiddly finger-pad arrangement down forward in the centre console, or smaller yet much more annoying thumb sensor tabs on the wheel spokes. These are not easy to modulate on the move. Additionally, their menus can be confusing to navigate through and sometimes counterintuitive in operation. Mercedes obviously realises this as a quick-guide pamphlet is provided on old-fashioned cardboard paper. How quaint.

Eventually all areas can be mastered over time, but the functionality is complicated and may overwhelm the not-so-tech savvy. Additionally, the ‘Hey, Mercedes!’ voice control is impressive for getting MBUX to perform basic multimedia and vehicle settings-related changes, but it too-often erratic, unreliable and ultimately frustrating for more complicated commands. Perhaps elocution lessons on behalf of the operator may help.

But not as much as the profound disappointment we endure from the cheapness of some of the materials, the wincing cellophane-like sounds when pressing on some of the surfaces such as the door cards, or that emanate after a particularly bumpy section of bad roads. Sheeny reflections and hard textures in a car optioned with extras that total up to nearly $82,500 just don’t cut it.  

At least in this latest-gen GLA, the rear seat area seems much improved over the previous models, with more space, comfy and supportive seating (remember ours featured the $607 sliding function that ought to be standard) and a reclining backrest. All amenities are present, with deep pockets, fresh air from twin vent outlets, reading lights and thoughtfully placed armrests – but, again, the latter’s extendable cupholders feel brittle and cheap.

Further back, the 435-litre cargo area is sufficiently sized and practical for smaller family use (at last), aided by a 40/20/40 backrest fold and that slide-able cushion to extend capacity further. There is no spare wheel, but a tyre inflation kit is fitted in lieu.

Overall, then, better than before, with that fundamental rock-solid heft, luxurious aura and alluring premium-car aroma. The dazzling MBUX screen-related visuals, too, are endlessly entertaining to explore when the vehicle is not moving, but the GLA’s cabin is still not quite up to Mercedes’ reputation for exacting over-engineered excellence.

Or even to the standards of some mainstream alternatives.

The interior has a pleasant, familiar and practical feel about it and this is an easy space in which to swiftly become comfortable. 

Controls are easy to locate and operate and charging options are numerous – a mix of USB-A, USB-C and 12V up front, and USB-A for the second row.

Storage places include recesses for your everyday carry gear, a suitably deep centre console, as well as dual cupholders up front, cupholders in the rear fold-down centre armrest and bottle holders in the doors.

There are cupholders either side of the third row in the MU-X for passengers riding back there.

The MU-X has physical-button options to activate some functions (including to switch on the audio system, to adjust volume, access sat nav etc).

Seats are adequately comfortable and supportive through all three rows – yes, even the third row is roomy enough to prevent whining from whoever is stuck back there.

The cargo area is 311 litres with all three rows in use, 1119L with the third row flat and 2138L with the second and third rows folded.

The rear cargo area has a cargo cover, tie-down points, a 12V power outlet, a storage space under the rear cargo area floor and a space for tools inside the driver’s side rear cargo wall.

The MU-X X-Terrain 3.0L 4x4 is priced at $74,400 before on-road costs, or $73,990 drive-away for now.

Standard features include a 9.0-inch multimedia touchscreen system with sat-nav, wireless Apple CarPlay and Android Auto, an eight-speaker sound system, eight-way power-adjustable driver’s seat (four-way power-adjustable front passenger seat), remote engine start, smart entry and start, and 20-inch machined-alloy gloss-black wheels on 265/60R20 Bridgestone 684II HT tyres.

As part of the X-Terrain package, it has XT badging in the grille mesh, on fender and tailgate, leather-accented seats with red stitching, gloss-black fender flares and fender garnish.

It also has 265/50R20 highway terrain tyres, red ambient interior lighting with footwell lamp 360-degree, surround-view monitor, and a red-themed 7.0-inch multi-information-display.

Exterior paint jobs on the MU-X X-Terrain include four achromatic finishes: Moonstone White pearl, Mercury Silver metallic, Basalt Black mica and the new X-Terrain exclusive colour, Slate Grey metallic. 

All premium paints (pearl, metallic and mica) cost an extra $695. 

Mounted transversely, Mercedes’ M260 1991cc 2.0-litre four-cylinder petrol engine features a twin-cam, 16-valve design, a twin-scroll turbocharger and variable-valve timing, to help deliver 165kW of power at 5500rpm and 350Nm of torque at a low 1800rpm. With an impressive 97.2kW per tonne, it can hit 100km/h in 6.7 seconds, on the way to a 240km/h top speed.

All four wheels are driven by an eight-speed dual-clutch transmission (DCT), though most of the torque at lower speeds or during reduced throttle loads is delivered to the front wheels until extra traction is required out back. The gearbox is one of the very best of its type we’ve experienced – seamless, strong and largely lag-free.

The MU-X has a 3.0-litre four-cylinder turbo-diesel engine, producing 140kW and 450Nm and it’s matched to a six-speed auto.

These form part of a proven powertrain and while the MU-X may not be the most dynamic vehicle to drive – it’s acceleration is sluggish rather than punchy – it has a real tractability that nullifies any other niggles.

It has part-time 4WD, with high- and low-range as well as various drive modes, rough terrain mode, and a rear diff lock.

Weighing in at 1668kg (kerb), and with a bluff nose and high ground clearance also not helping, we didn’t expect great fuel economy, particularly given how hard and fast the GLA 250’s performance bandwidth is. It’s tempting to just blast your way from point A to point B.

However, at the pump we averaged 9.8 litres per 100km, which isn’t too bad at all considering the available muscle. The official figure is 7.5L/100km, for a carbon dioxide emissions rating of 170 grams per kilometre. With a 51-litre fuel tank, the theoretical range is around 680km.

Note that the GLA 250 requires 95 RON premium unleaded petrol as a minimum.

Official fuel consumption for this MU-X is 8.3L/100km and that's on a combined cycle. 

On this test I recorded 10.2L/100km. I did a lot of high and low-range four-wheel driving, so that fuel consumption is not too shabby.

The MU-X has an 80-litre fuel tank, so going by my on-test fuel consumption figures you could reasonably expect a driving range of about 784km from a full tank. 

A soaring 2.0-litre turbo engine application, this is a slick, stirring and robust performer that can also do efficiency as effortlessly as launch the GLA 250 4Matic towards the horizon. Let’s not mince our words. This is a fast and fiery mover.

Three drive modes – Eco, Comfort and Sport – provide a wide spectrum of acceleration and throttle responses, and all deliver precisely what you’d expect. Eco’s fine for pottering around town smoothly and serenely; Sport morphs into a searing and seamless speed demon; and the default Comfort sits somewhere in the middle as the best of both worlds. There really is no faulting Mercedes’ M260 masterpiece.

The DCT also happens to be one of the better dual clutch autos, avoiding the lag and clunkiness pitfalls usually associated with this sort of gearbox. It’s even comparatively smooth off the line on hills. Ours came with the optional handy set of manual-mode paddle shifters, adding a welcome level of interactivity autos tend to overlook. Too bad Mercedes persists with that fiddly column lever that is forever prone to knocking the car out of drive. Even after 15 years, it's still so annoying.

What all this means for the urban driver is strong acceleration for flitting in and out of traffic gaps, as well as incredibly instantaneous point-to-point responses for commanding manoeuvrability, thanks to ultra-eager steering and assisted by outstanding brakes.

With struts up front and a multi-link rear end as standard, the GLA 250’s chassis, too, is a transformative for what is essentially a high-riding hatchback – but only if your pockets are deep enough.

Fitted with that near-$3K AMG Exclusive Package that includes adaptive dampers, our Benz displayed a definite hot-hatch attitude that really would make it the darling of Golf GTI owners who’ve outgrown their rides but not their girl/boyracer desires. Superb handling and hunkered-down roadholding really do make this the driver’s premium compact crossover. You can pretty much point and shoot this Merc as you might a Golf R, and likewise in most weather conditions thanks to all that reassuring tenacious grip.

Plus, if you’re put off by the hard ride in Sport, the Individual mode allows the driver to engage the soft damper mode while the engine and steering retain the hardcore settings. It’s a win-win situation – as long as you can stretch to that AMG Exclusive pack. We strongly recommend it, given the balance between ultimate high-speed control and comfort.

However, while this is all good news for rural and country folk seeking hot crossover fun, back around town, poor urban road conditions can reveal a flaw in the chassis’ ability to properly smother bumps and ruts. It’s the small frequency stuff that seems to transmit through, never really settling down.

The result is a jittery ride, that may somewhat undermine the GLA’s upmarket sheen. There’s also a fair degree of road noise coming through. Perhaps sticking with the 19-inch alloys instead of those lovely 20-inch rims is the solution here.

In previous tests, the MU-X has been fine on road and more than adequate on gravel, dirt tracks, and during low-range 4WDing. But it’s been a jarring, skippy ride on irregular surfaces rather than as composed as it could – and should – have been. The culprit? Firm suspension, over-inflated tyres, too-tight trousers, who knows?

The good news is it seems like Isuzu has ironed out any issues in the suspension, minor or otherwise, because the MU-X is now is a lot better in terms of ride and handling than ever before. 

Off-road, the MU-X has always been a proven combination of its 3.0-litre, four-cylinder turbo-diesel engine, clever six-speed automatic transmission, and an off-road traction control system that's been increasingly well recalibrated through a number of generations. 

The engine is tractable and gruff, it has plenty of grunt and, as long as you're not driving like a complete hoon, you can usually get through most obstacles without a lot of fuss.

It's this mix of mechanicals and driver-assist tech that make the MU-X such an effective 4WD package. And there are a number of reasons for that. 

For one, that engine delivers plenty of torque down low and in the mid-range torque and that's crucial for four-wheel driving. 

And another thing, Rough Terrain Mode – like a beefed-up and fine-tuned off-road traction control – proves very effective because it punches torque to the wheel with the most traction – while wheel spin on tyres that aren't touching dirt is minimised – and that way it keeps the vehicle moving through obstacles with safe and controlled momentum. 

As I’ve noted before though, Rough Terrain Mode is not a magic all-conquering solution, but it is another handy addition to the MU-X’s off-road toolbox.

And the MU-X also has a rear diff lock to back you up – and that's another valuable component. 

The MU-X has approach, departure and ramp-over angles of 29.2, 26.4 and 23.1 respectively.

A listed 235mm of ground clearance is about standard for this kind of wagon but, as I’ve said before, it seems vulnerable in the underbody, side steps and its plastic mud guards. So the underbody may touch dirt, depending on how challenging the terrain is. 

Wading depth is listed as 800mm.

But, as always, with focused driving, you’ll have lots of fun and you'll minimise any superficial damage or scuff marks to the MU-X.

The MU-X has plenty of potential as a touring platform, but, if you’re planning to do any off-roading beyond well-maintained tracks, then get rid of its road-biased tyres and replace them with all-terrain tyres.

The showroom-standard tyres on this MU-X – 265/50R20 Bridgestone Dueler HTs – are okay, but not really up to scratch if tough 4WDing is what you’re keen to do. I’d prefer an 18-inch wheel and tyre package with decent all-terrains.

The MU-X has a full-sized underslung spare and in terms of packability, the MU-X X-Terrain has a listed payload of 605kg, GVM is 2800kg and GCM is 5900kg.

If you are considering using your MUX as a tow vehicle, it's handy to know that it can legally tow 750kg (unbraked) and 3500kg (braked), which is the standard for large four-wheel-drive wagons. 

Be aware though that, as with any other vehicles, once you're towing anywhere near the maximum weight, your payload is greatly reduced.

The MU-X has the maximum five-star ANCAP safety rating from testing in July 2022.

Standard safety features include eight airbags (dual front, dual seat side, dual full-length curtain, front knee and centre, far-side), and a comprehensive suite of driver-assist tech including forward collision warning, adaptive cruise control, lane departure warning, and a tyre-pressure monitoring system.

New gear onboard includes new hardware for the auto emergency braking ( AEB), like improved vehicle detection, periphery and depth perception, new digital reversing camera with a hydrophobic coating to prevent water and dirt build-up (better visibility off-road), new rear cross traffic brake (detects and reacts to approaching vehicles, cyclists, and pedestrians when reversing), as well as updated lane-keep assist ( smoother steering correction).

Unlike many luxury brands that persist with a sub-par three-year warranty, Mercedes-Benz offers a five-year/unlimited kilometre warranty.

Intervals are every year or 25,000km, with a capped price service plan starting at $550 for the first year, $750 for the second year and $1250 for the third year, totalling $2550. Alternatively, buyers can also choose a Service Plan, starting at $2050 for the first three years (saving $500 from the normal capped-price service plan), $2950 for four years and $3500 for five years.

The MU-X has a six-year/150,000km warranty and seven years of roadside assistance. That warranty is okay in terms of years, but unlimited kilometres would be welcome.

Service intervals are scheduled for every 12 months or 15,000km, whichever occurs soonest. 

Capped-price servicing covers the first five scheduled services for 24MY and later vehicle models (up to five years/75,000km, whichever occurs first) – at a cost of $469 for each service.