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ONE of the great motoring successes of the past decade has been the Mercedes-Benz GLA, catapulting the brand to unparalleled prominence in the premium small SUV field and kicking off the posh little coupe-hatch crossover craze.
Cynics might say that it is essentially a jumped-up A-Class hatchback, much like the Subaru XV is basically an Impreza in stilettos. But while the small German crossover is built on the same MFA2 platform as its smaller transverse-engined Benz brethren, no body panels are shared, granting it a distinct look and personality. Unlike the little Suby…
The H247-series GLA launched in Australia in 2020 is second-generation, featuring a longer wheelbase and appreciably more space, but a shorter overall length than the popular original from 2013. It's also substantially taller.
Here we take a long, hard look at the bestselling GLA 250 4Matic.
Ford knows it’s in for a tough fight in 2025. The Blue Oval brand is facing the twin challenges of new ute rivals to compete against its best-selling Ranger, and the arrival of the all-new Toyota LandCruiser Prado to give the Everest a hard time.
But Ford isn’t backing down. In fact, it has launched this all-new Everest Tremor to take the fight directly to the new Prado.
Designed to sit above the Sport, and effectively alongside the Platinum as the ‘off-road hero model’ of the range, the Tremor is a full-time member of the Everest line-up; as opposed to the limited edition Ranger Tremor.
With Mercedes-Benz’s vast number of SUVs, there is room for an urban luxury crossover niche, and the GLA delivers in spades.
Indeed, in 250 4Matic guise, it is that rare thing – a high-riding hatch with dynamics to shame most dedicated pocket-rockets. It really is a hoot if you find the right road, regardless of weather conditions. The Benz has towering talent.
However, even without desirable options like adaptive dampers and a full suite of driver-assist safety technology, the GLA is expensive, does not quite carry off the price tag from an interior quality point of view, and struggles to maintain the degree of comfort and refinement expected from a Mercedes – with or without the $3K necessary to score adaptive dampers.
Still, especially because of the way the GLA looks, goes, stops and steers, if you can afford it, you’ll be rewarded. There’s never been a more rounded GLA.
To answer the question we posed at the beginning, the Everest Tremor is very much a worthy addition to the range, but it succeeds in being an attention-grabber too. While the new Prado will certainly garner plenty of would-be buyers, and Ford will do well to keep its #1 spot in the large SUV sales race in 2025, the Everest Tremor keeps the Blue Oval in contention.
It succeeds by expanding the breadth of the Everest line-up, its more serious off-road elements - new suspension, bash plates, etc - elevate it beyond what the Sport and Trend can offer buyers. So it creates an opportunity to find new buyers to attract to the Ford showroom and draw at least some attention away from the Prado.
Looking like a mini-me GLC, today's GLA trades some of its predecessor’s edgier design elements like the slammed roof and exaggerated broad-shouldered stance for a more amorphous if elegant appearance. Even with the cliché plastic cladding around the squared-off wheel arches, it’s still a looker.
The net result is arguably the most attractive of all the MFA2 A-Class offshoots. It sits well within the Mercedes hierarchy of SUVs, bringing a swoopy coupe-like silhouette compared to the ultra-upright GLB.
Along with being 30mm wider, it’s also visibly taller than before, with a handy 213mm of ground clearance compared to just 157mm last time around. And the wheelbase has been stretched to the benefit of rear-passenger room – a bugbear of the old GLA. That's progress.
Ford wanted to make sure the Tremor stood out from the Platinum, Sport and Trend models, with a tougher, more purposeful look. So they made a number of small but significant design changes.
For starters, the new suspension, wheel and tyre combination adds 29mm of ride height, so it sits taller. The Tremor also gets a unique front end, with what Ford calls an ‘off-road grille’, that includes integrated auxiliary lights into each side.
The 17-inch alloys are unique to the Tremor, too, which further differentiates the looks. There’s also unique ‘Tremor’ badging in orange and black Ford badging at the rear.
But it isn’t just about style, there’s genuine functionality to the design, with the steel bash plate underneath and recovery hooks to get you out of trouble if you need it (or help someone else out).
The Tremor is only available in four colours, and notably only 'Arctic White' is included in the price, with 'Shadow Black', 'Meteor Grey' and the unique-to-Tremor 'Command Grey' adding $700 to the price.
Inside there’s unique Tremor seats, with 'Medium Dark Grey Urban' stitching and 'Precision Grey' inserts, plus all-weather floor mats. They’re subtle elements, but they do really make the Tremor feel unique in the Everest line-up.
Compared to before, the 2021 GLA is some 122mm taller, so ushers in a higher hip point for loftier seating – reducing that jumped-up hatch feel. Headroom improves obviously, as does rear legroom, a corollary of a 30mm wheelbase stretch (to 2729mm).
Wide apertures also make entry into and out of the German-built GLA child's play, though the solid heft of their doors is serious business at this end of the segment, very satisfyingly Teutonic and totally on-brand. This is something you won’t enjoy in a Subaru XV.
Then you s-c-r-a-p-e the underside of the front doors on the pavement literally every time you swing it to get out, and wonder whether Mercedes engineers have ever been to Australia. This fail drove us spare. Heaven help the GLAs in towns and cities with bluestone sidewalks. Maybe all that extra AMG packaging is the culprit.
Still, most of the other basics are spot-on and can’t really be faulted; cosy yet spacious for four adults – especially up front, ample vision, an excellent driving position aided by heaps of seat and steering wheel adjustability, cosseting front sports buckets that you just sink into, torrents of ventilation from those delectable turbine vents and stacks of storage. Collectively they make the GLA a welcoming, opulent place to travel in. Only the hapless fifth occupant squished between the outboard rear-seat passengers might think otherwise. But nobody buys this Benz for carting people around. That's the GLB's job.
Several years ago, Daimler poached a senior Audi designer and since then Mercedes’ dashboards have morphed into a multi-coloured multimedia diorama of touchscreen technology that threatens to completely take over the universe. Choose the right combination of colours and lighting and it's like your very own White Night on wheels. Starting with 2018’s A-Class, the striking, spangly MBUX system that underpins all this has come to be widely admired and imitated. For aesthetics anyway, with its vivid hues, panoramic displays and simple, tiled applications, it’s been a real trip.
Anyway, back to reality. From a tactility and functionality point of view, there’s still work to be done.
Access to the multimedia (including our GLA's banging optional audio system) and car settings areas is possible via a mildly fiddly finger-pad arrangement down forward in the centre console, or smaller yet much more annoying thumb sensor tabs on the wheel spokes. These are not easy to modulate on the move. Additionally, their menus can be confusing to navigate through and sometimes counterintuitive in operation. Mercedes obviously realises this as a quick-guide pamphlet is provided on old-fashioned cardboard paper. How quaint.
Eventually all areas can be mastered over time, but the functionality is complicated and may overwhelm the not-so-tech savvy. Additionally, the ‘Hey, Mercedes!’ voice control is impressive for getting MBUX to perform basic multimedia and vehicle settings-related changes, but it too-often erratic, unreliable and ultimately frustrating for more complicated commands. Perhaps elocution lessons on behalf of the operator may help.
But not as much as the profound disappointment we endure from the cheapness of some of the materials, the wincing cellophane-like sounds when pressing on some of the surfaces such as the door cards, or that emanate after a particularly bumpy section of bad roads. Sheeny reflections and hard textures in a car optioned with extras that total up to nearly $82,500 just don’t cut it.
At least in this latest-gen GLA, the rear seat area seems much improved over the previous models, with more space, comfy and supportive seating (remember ours featured the $607 sliding function that ought to be standard) and a reclining backrest. All amenities are present, with deep pockets, fresh air from twin vent outlets, reading lights and thoughtfully placed armrests – but, again, the latter’s extendable cupholders feel brittle and cheap.
Further back, the 435-litre cargo area is sufficiently sized and practical for smaller family use (at last), aided by a 40/20/40 backrest fold and that slide-able cushion to extend capacity further. There is no spare wheel, but a tyre inflation kit is fitted in lieu.
Overall, then, better than before, with that fundamental rock-solid heft, luxurious aura and alluring premium-car aroma. The dazzling MBUX screen-related visuals, too, are endlessly entertaining to explore when the vehicle is not moving, but the GLA’s cabin is still not quite up to Mercedes’ reputation for exacting over-engineered excellence.
Or even to the standards of some mainstream alternatives.
Obviously there’s no change to the space inside the Tremor compared to the rest of the Everest range, so it is still a spacious seven-seat SUV. But that doesn’t mean there isn’t a major development when it comes to the space offered by Ford in its large SUV.
Namely, the launch of the new Prado and the revelation that the new hybrid system compromises the packaging in the rear of the seven-seat models, meaning the third-row seats can’t fold down into the floor and a raised riser drawer has been added.
While Toyota claims the Prado has 906L of space with the third row folded down, that’s a statistical advantage only due to the nature of the packaging.
By contrast, the Everest doesn’t have a draw and instead it’s a flat, deep floor with the third row folded down flush with the floor.
So while the Everest boot measures 898L, in practical, real-world terms the Ford is better and more usable.
As a kicker, with the third-row seats up, the Everest claims 259L compared to the Prado’s 182L, so all around the Everest is a more practical choice for those who need to carry a lot.
As for the rest of the interior, the new seats look good and offer nice space and support up front, while the second row is good for a couple of adults or three smaller kids and the third row is what you’d expect in an SUV - tight but usable for shorter trips.
The multimedia system is unchanged, too, so it’s the same easy to use 'Ford SYNC' set-up with a tablet-style touchscreen.
One notable new feature for the Tremor is a 400W inverter with a household outlet in the second row, which is handy for road trips or camping.
The latest GLA’s evolved dimensions is presumably to put some space between it and its GLB 5+2-seater SUV fraternal twin, giving Mercedes-Benz blanket SUV market coverage. From GL (for Geländewagen, or off-road vehicle) A, B, C, E and S (as well as the G-wagen icon that started it all back in '79), there’s a premium option for everybody… if not every budget.
In the GLA’s case, the entry-level 200 front-driver starts from $55,100 (before on-road costs); moving up to the $66,500 250 4Matic, and then to two performance powerhouses – the AMG 35 4Matic and supernaturally fast AMG 45 S 4Matic+ flagship, from $82,935 and $107,035 respectively.
Even the base GLA 200 includes new and improved autonomous emergency braking (AEB) among other safety-related technologies, as well as the brand’s glamorous MBUX multimedia system with wireless Apple CarPlay/Android Auto, digital radio, satellite navigation, reverse camera, climate control, wireless phone charging, powered tailgate, automatic parking, auto high beam, rain-sensing wipers and 19-inch alloys.
All the extra techy stuff doesn’t come for free though – prices jump almost $10,000 over the less-powerful previous-generation GLA 180 that the 200 replaces – though we expect the former badge to return in time.
In contrast, the GLA 250 4Matic is ‘only’ $3500 more expensive than its predecessor, gaining a terrific 2.0-litre four-cylinder turbo instead of a Renault-Nissan-sourced 1.3-litre turbo, all-wheel drive (with an Off-Road Engineering Package that gives the car some very light off-road capability), and other niceties such as heated electric front seats with memory function, a panoramic sunroof, more direct steering and lowered suspension (for a sportier drive).
Note that adaptive cruise control costs extra – a curious oversight at this price point. It’s part of a $1531 optional Driving Assistance Package, which also includes Active Lane Change Assist, extended semi-autonomous driver assistance in traffic jams (meaning full stop/go capability) and route-based speed adaptation. Do it.
Our test car had it, along with a $915 Vision Package (includes fancier adaptive headlights and a 360-degree camera), $1915 Sports Package (with AMG styling upgrades inside and out, perforated disc brakes, privacy glass, shift paddles and lowered ‘Comfort Suspension’), a Night Package (less brightwork, more black finishes) and sports direct-steering with corresponding wheel), $1531 20-inch AMG Black alloys, a $1915 Communications Package with upgraded audio and head-up display among a litany of other gear, $2838 AMG Exclusive Package with adaptive dampers, cooled as well as heated front seats, an ‘Energising Comfort’ ambience-enhancing 'experience' and special leather upholstery, $1531 Patagonia Red metallic paint and $607 rear-seat fore/aft adjustment. Total cost after the added luxury car tax: $82,446. Gulp.
Not cheap in anybody’s language. Nor, for that matter, are the GLA’s rivals, which owe their existence to the original’s spectacular sales trajectory and the trail that this blazed last decade.
Lexus’ loaded UX 250h hybrid AWD and Audi Q3 Sportback 40TFSI quattro slip slightly below the standard GLA 250 for both pricing and power, while the BMW X2 M35i and its Mini Countryman JCW cousin, along with Jaguar’s E-Pace E250, also offer in-the-same ballpark pricing but quite a bit more space as well as pace.
It’s also worth noting that Volvo’s XC40 T5 AWD conspicuously undercuts all from just $57,000, though now we’re talking about putting square pegs into round holes. Speaking of which…
The Everest Tremor is priced from $76,590 (plus on-road costs), making it just over $4500 cheaper than the Platinum but almost $2000 more expensive than the equivalent Sport.
That lines it up to compete against the Toyota Prado GXL ($79,990 + ORCs), GWM Tank 500 Hybrid Ultra ($73,990 drive-away) and the Isuzu MU-X ($74,400 + ORCs).
For that price, Ford has made some notable upgrades to enhance the Everest’s off-road ability, to give the Tremor more appeal to those who really enjoy off-road driving rather than just family buyers who want a seven-seater for the school run.
It starts with the standard 3.0-litre V6 turbo-diesel engine (unlike the 2.0-litre Ranger Tremor), along with a revised suspension package that includes Bilstein dampers and new springs, a steel bash plate as well as new General Grabber all-terrain tyres on 17-inch alloy wheels.
There are other design changes, too, but we’ll detail them in a moment in the section below.
Worth noting there are four option packs to choose from. The 'Rough Terrain Pack' costs $3500 and adds a Rough Terrain bar as well as extended underbody protection and an auxiliary switch bank.
The 'Premium Tremor Seat Pack' adds $1100 and brings a 10-way power adjustable driver’s seat, eight-way power adjustable front passenger seat as well as heated and ventilated front seats.
The $1900 'Towing Pack' adds a tow bar, integrated trailer brake controller and blind-spot monitoring with trailer coverage.
Finally, the 'Touring Pack' costs $2500 and adds a 360-degree camera view, tow car, integrated trailer brake control and 'Pro Trailer Backup Assist'.
Mounted transversely, Mercedes’ M260 1991cc 2.0-litre four-cylinder petrol engine features a twin-cam, 16-valve design, a twin-scroll turbocharger and variable-valve timing, to help deliver 165kW of power at 5500rpm and 350Nm of torque at a low 1800rpm. With an impressive 97.2kW per tonne, it can hit 100km/h in 6.7 seconds, on the way to a 240km/h top speed.
All four wheels are driven by an eight-speed dual-clutch transmission (DCT), though most of the torque at lower speeds or during reduced throttle loads is delivered to the front wheels until extra traction is required out back. The gearbox is one of the very best of its type we’ve experienced – seamless, strong and largely lag-free.
The Everest Tremor is only offered with the 184kW/600Nm 3.0-litre V6 turbo-diesel, a complete reversal from the Ranger Tremor, which was only available with Ford’s 2.0-litre twin-turbo diesel.
The V6 is paired to a 10-speed automatic transmission and comes standard with Ford’s permanent 4WD system, which features a rear diff lock for more challenging off-road adventures.
Ford said it made this decision to provide Everest Tremor buyers with more grunt, befitting its place at the top of the range, and provide the full 3500kg towing capacity. Although, in this day-and-age, the extra choice would have been nice, as the 2.0-litre engine is an impressive unit for its size.
Weighing in at 1668kg (kerb), and with a bluff nose and high ground clearance also not helping, we didn’t expect great fuel economy, particularly given how hard and fast the GLA 250’s performance bandwidth is. It’s tempting to just blast your way from point A to point B.
However, at the pump we averaged 9.8 litres per 100km, which isn’t too bad at all considering the available muscle. The official figure is 7.5L/100km, for a carbon dioxide emissions rating of 170 grams per kilometre. With a 51-litre fuel tank, the theoretical range is around 680km.
Note that the GLA 250 requires 95 RON premium unleaded petrol as a minimum.
Ford claims the Everest Tremor uses 9.5L/100km of diesel, but thanks to our largely off-road first drive we couldn’t give that a real-world evaluation.
The Everest is fitted with an 80-litre fuel tank, which means a theoretical driving range of more than 840km, which is what you need for a serious off-road adventure.
A soaring 2.0-litre turbo engine application, this is a slick, stirring and robust performer that can also do efficiency as effortlessly as launch the GLA 250 4Matic towards the horizon. Let’s not mince our words. This is a fast and fiery mover.
Three drive modes – Eco, Comfort and Sport – provide a wide spectrum of acceleration and throttle responses, and all deliver precisely what you’d expect. Eco’s fine for pottering around town smoothly and serenely; Sport morphs into a searing and seamless speed demon; and the default Comfort sits somewhere in the middle as the best of both worlds. There really is no faulting Mercedes’ M260 masterpiece.
The DCT also happens to be one of the better dual clutch autos, avoiding the lag and clunkiness pitfalls usually associated with this sort of gearbox. It’s even comparatively smooth off the line on hills. Ours came with the optional handy set of manual-mode paddle shifters, adding a welcome level of interactivity autos tend to overlook. Too bad Mercedes persists with that fiddly column lever that is forever prone to knocking the car out of drive. Even after 15 years, it's still so annoying.
What all this means for the urban driver is strong acceleration for flitting in and out of traffic gaps, as well as incredibly instantaneous point-to-point responses for commanding manoeuvrability, thanks to ultra-eager steering and assisted by outstanding brakes.
With struts up front and a multi-link rear end as standard, the GLA 250’s chassis, too, is a transformative for what is essentially a high-riding hatchback – but only if your pockets are deep enough.
Fitted with that near-$3K AMG Exclusive Package that includes adaptive dampers, our Benz displayed a definite hot-hatch attitude that really would make it the darling of Golf GTI owners who’ve outgrown their rides but not their girl/boyracer desires. Superb handling and hunkered-down roadholding really do make this the driver’s premium compact crossover. You can pretty much point and shoot this Merc as you might a Golf R, and likewise in most weather conditions thanks to all that reassuring tenacious grip.
Plus, if you’re put off by the hard ride in Sport, the Individual mode allows the driver to engage the soft damper mode while the engine and steering retain the hardcore settings. It’s a win-win situation – as long as you can stretch to that AMG Exclusive pack. We strongly recommend it, given the balance between ultimate high-speed control and comfort.
However, while this is all good news for rural and country folk seeking hot crossover fun, back around town, poor urban road conditions can reveal a flaw in the chassis’ ability to properly smother bumps and ruts. It’s the small frequency stuff that seems to transmit through, never really settling down.
The result is a jittery ride, that may somewhat undermine the GLA’s upmarket sheen. There’s also a fair degree of road noise coming through. Perhaps sticking with the 19-inch alloys instead of those lovely 20-inch rims is the solution here.
Given its off-road focus, Ford prioritised unsealed roads for our first experience with the Everest Tremor and we tackled some genuinely rugged terrain outside of Melbourne.
In addition to the new Bilstein suspension, new springs and new tyres, the Everest Tremor adds the 'Rock Crawl' mode to its array of seven drive modes.
It must be noted, though, that all the examples we drove on the launch were fitted with the Rough Terrain Pack, so had the extended underbody protection, which certainly helped at various times.
Having said that, the Everest Tremor acquitted itself with ease across a variety of terrain. In '4 Low' the Tremor was capable of navigating across rocks, through mud and water, and then through some extremely deep ruts.
In fact, the non-Tremor Everests Ford had on the launch were directed to avoid some of the obstacles as they would likely have struggled to conquer them. However, it must be said, that despite the extra ride height, the extended underbody protection was heavily relied on as we often found the belly of the Tremor scraping on the deeper ruts.
While Ford was keen to focus on its off-road capability, CarsGuide was able to spend an extended period driving the Tremor around Melbourne city and suburbs. Despite its size and off-road prowess, it has very nice on-road manners and felt comfortable and easy to live with in the urban environment.
Mercedes-Benz is a long and proud pioneer in passenger-vehicle safety, and the GLA is no exception… except that for the full suite of safety assistance you need to fork out more in the GLA 250.
The standard roll-call of advanced driving assist systems includes nine airbags (front, pelvis side and window bags for driver and front passenger, side airbags for rear occupants and a knee airbag for the driver), AEB with pedestrian and cyclist detection, and blind-spot monitoring with an exit warning that alerts the driver of approaching cyclists or vehicles if the door begins to open into their path.
The AEB system has a working range of between 7km/h and 200km/h.
Active Lane Keep Assist, an active bonnet that raises to reduce head injury, Cross Wind Assist, Pre-Safe accident anticipatory systems and traffic sign recognition tech are also present.
Additionally, front and second-row seatbelt reminders are fitted, as well as two rear-seat sited ISOFIX child-seat anchorage points and a trio of child-seat tether points behind the backrest.
But you’ll need to fork out another $1531 for the optional Driving Assistance Package, which includes adaptive cruise control with full-stop/go, Active Lane Change Assist, extended semi-autonomous driver assistance in traffic jams, and route-based speed adaptation.
At the time of publishing, the H247-series GLA’s crash test rating results had not been published, but the closely-related GLB tested in 2020 managed a full five stars.
In terms of safety equipment the Everest Tremor comes fitted with all the usual active elements you should expect, including 'Forward Collision Alert', 'Pre-collision Assist', lane keeping assist, cross-traffic alert and 'Reverse Brake Assist'.
Importantly, in case you can’t avoid an accident, the Everest is equipped with nine airbags, including full-length curtain airbags that extend to the third row.
As for its safety rating, ANCAP awarded the Everest a maximum five stars but did so based on the physical crash testing of the Ranger ute.
ANCAP accepted Ford technical information that demonstrates both models should, theoretically, provide the same crash performance despite the obvious differences.
However, it should also be noted that this five-star rating was awarded in 2022, prior to the latest crash testing protocols being introduced by ANCAP in 2023, so there is no clarity over how the Everest would perform to these more stringent standards; although that’s an ANCAP issue, not a Ford one.
But, just for the record, the new Prado has achieved five stars with the latest ANCAP ratings, but unless ANCAP re-tests the Everest, we can’t say with certainty how the two models compare, beyond saying they have the same ratings.
Unlike many luxury brands that persist with a sub-par three-year warranty, Mercedes-Benz offers a five-year/unlimited kilometre warranty.
Intervals are every year or 25,000km, with a capped price service plan starting at $550 for the first year, $750 for the second year and $1250 for the third year, totalling $2550. Alternatively, buyers can also choose a Service Plan, starting at $2050 for the first three years (saving $500 from the normal capped-price service plan), $2950 for four years and $3500 for five years.
Ford is offering a ‘Pre-Paid Service Plan’ to cover the first five years or 75,000km worth of servicing across the Everest line-up (as well as Ranger).
This costs $1516, which averages out to just over $300 per year, but it’s worth noting that pre-paying locks in that price. Which is important, because Ford has been increasing the prices since it introduced this deal in 2022.