Volkswagen People mover Range

If you’ve tried conventional parts stores and online sellers and done no good, the next step is to try a Volkswagen specialist. These are dotted around the country with a handful in each capital city. These shops tend to stock rarer, harder to find bits and pieces and often have suppliers around the world whose aim it is to keep old cars like air-cooled VWs on the road. Even if the part you need is no longer available, a good specialist will possibly know what equivalent part number from another make and model will do the job.

If all that fails, there are also specialist cable makers who can produce one-off cables to order, provided you can supply either the correct specifications or, even better, the old, broken cable to use as a template for a new one.

First suspicion would be that the fuel injectors need either reconditioning or replacing. Rough running, hard starting and excess black smoke are all classic symptoms of worn injectors. That said, the modern turbo-diesel is a pretty complex animal, and you could also have a problem with the emissions system (EGR valve) or maybe a build-up of soot and oil in the intake system (which could also affect any number of sensors around the engine).

Don’t forget the basics, either; something as simple as a dirty air-filter element can also cause problems just like the ones you’re having.

From the sounds of things, you need a vehicle that can accommodate the wheelchair as an actual seat in the car rather than having the chair folded and stored for the journey. With that in mind, a van or people-mover is by far the best best bet and the news is good, because there are plenty of choices. For a while there, people were converting Ford Falcon station-wagons for this task, but since the Falcon is no longer made, vans have become the new default vehicle to convert. Which makes plenty of sense.

There are specialist firms around that will carry out whatever conversion you require and tailor-make the ramps, lock-down points and grab-rails you need to make it work for you. Switched on companies will sit down with you and discuss your precise requirements and engineer something bespoke if necessary.

At the moment, the list of car choices is pretty long and includes the new Hyundai Staria, VW Caddy, LDV G10, VW Caravelle, Renault Kangoo, Renault Trafic, Hyundai iLoad, Mercedes-Benz V-Class, Toyota HiAce and, in case you need something really big, even the Toyota Coaster. Some of these companies are also registered as NDIS suppliers.

But don’t rule out a second-hand vehicle, either. There are websites around listing used wheelchair-accessible cars for sale. Some will be ex-taxis, but others can be relatively low-kilometre cars that might just have the exact layout you were looking for.