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Volkswagen first introduced the Polo back in 1996 as a small, city-based hatch, meant to fill the hole left by the growing Golf.
Since then, it's gone through four generations, with more modern features and sharper pricing that starts off at $29,490 with the Polo Life, the city-friendly, five-door hatchback is able to keep up with its rivals. With a range of small, turbocharged engines, the Polo offers stronger performance than the city cars of old as well.
Volkswagen's famed Polo GTI completes the line-up at $41,790.
Even though your car has no clutch pedal, its transmission is what’s called a DSG, or dual-clutch, which means it’s actually a conventional manual gearbox where a computer controls the clutch operation. That’s why it drives like an automatic yet still has a clutch assembly, part of which is the clutch pressure plate, or multiple plates in the VW’s case.
Replacing this will require the transmission to be removed, so it’s not a small or simple job. Which also means it won’t be cheap, either. The problem is that digging into a DSG transmission often reveals wear in other areas, and you might find it needs more than just a clutch late at the mileage you’ve covered.
A VW or transmission specialist should be able to do an electronic analysis of the transmission and its general health to help you make an informed decision on which way to go.
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Some owners have had a great run with this transmission, others not so much. Highway driving will be kinder to the unit, and a lot of city driving will be harder on it (although the DSG gearbox is by no means alone there).
The main wear issues are with the clutch-packs that control the transmission. These can wear prematurely and require costly replacement. Any shuddering when taking off from rest is the first sign that this process has already started.
It’s possible to read too much into it, but it remains that VW itself dumped the DSG for a conventional torque converter for some of its Australian models, including the Polo, in 2021.
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The seven-speed DSG transmission in your car is a known trouble-spot and has caused lots of grief for owners over the years. Failures can occur in the clutch-packs, the electronic control units or the gearsets themselves and, once the failure has occurred, it's usually time for a whole new transmission.
Mechanics can often become a bit jaded when they see multiple failures of the same component, but in this case, they're probably right. Your problem then becomes one of the cost of repairs being more than the repaired car is worth.
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The following Volkswagen Polo is available with five seats, including a 60:40 split folding rear seat configuration. The Trendline variant comes with Titanium Black cloth upholstery. The Comfortline variant is available with Titanium Black Comfort cloth upholstery. The Style variant is available with Titanium Black Comfort Sport cloth upholstery with Grey accents. The GTI variant comes with GTI ‘Clark’ tartan sport cloth as standard, with Art Velour Microfleece/leatherette seat upholstery available as an optional extra.